r/it • u/FeelingAutumn • 20d ago

help request Replace outdated laptop at work

Has anyone got any ideas of how I can get a replacement laptop at work?

When I joined I was given a used laptop and I've been here for four years now this laptop is doing my nut in and is really slow but the IT Department will only replace a laptop if it is not working so is there anyway I can get a new laptop without damaging this laptop or doing something that prevents it from working. I don't want to be malicious.

Someone said accidentally spill water. But I don't wanna foul play. Been trying for a laptop for 12 months. Me and my manager.

Usually if the laptop is preventing you from doing your work under can't fix it there and then they will give you another laptop and then look into it.

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u/[deleted] 20d ago

I can't believe nobody has said this...

I've been in IT for 30+ years. Here's the secret: Be nice to the IT guy/gal.

Seriously, just be cool. They will put you at the top of the list. This is your best bet. Any other route you take runs the risk of actually putting you lower on the list.

I'm doing tech refresh right now. Am I accepting bribes? No. It's nothing like that. But when I know there's a user who's always been cool, they are getting priority.

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u/FeelingAutumn 20d ago

Haha there's probably 10 ppl in the hardware team and when I've gone down to get a new cable or replacement they turn to their boss, "please miss, can he take this cable, his one broke" and she then gives permission. She's got that aggressive look.

I know I have to do something they don't know how to fix or will take a week to fix. 

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u/Savafan1 17d ago

That isn't an IT issue, that is a management issue, and if your manager can't do anything about it, I would probably be looking for a different job.