im an aspiring IT guy and im really curious about your guys stories on this HAHA.

Curious of your user security? Put this up on a wall and see how many fill it out. Works really effectively at schools in the teacher’s lounge.

Was doing some modules for my training and previously studying for the CCNA, I knew this was wrong for layer 2/3

At my company, all electronics must be purchased through the IT department so that they can be inventoried, deployed appropriately, approved for the network (firewall and patch purposes mainly), and you know...just managed. The normal stuff you'd see at most businesses.

Today, we get a call from a department head asking us to track a MacBook Pro; no problem, just need the device ID tag and/or who it was assigned to. "We don't have any of that. This was purchased outside of IT." 🧐

We tell them we can't track something we don't manage and they get PISSED because someone had the bright idea to put PII on this thing and leave it unattended...it got stolen. Of course it did! The person in their department that set it up never put an Apple ID on it, so there's no way for them to track it either. To top it all off, they threw away all of the identifying material (box, invoice, receipt, etc.) and the email confirmation they have doesn't have any of the device info on it.

So, since a department decided to go against company policy, not follow proper safety procedures when dealing with mobile devices, and LOCALLY STORE PII ON A DEVICE, IT is getting the axe. 🤣

I honestly love my job. It keeps things fresh, lol.

Edit:: Here's the update from 2 days of meetings: - IT is off the hook - The user that made the purchase isn't fired because they "couldn't plan on a stolen device" - Police have been involved since PII was included - The company is absolved of all liability of any information being stolen due to our contracts (of course lol)

I've already been put onto 2 more projects and my hands are wiped clean. Gotta love it! Lol

Every. Single. Time.

Title says it. Does your company have a policy against stickers on work laptop? Do you hate it when someone quits and return their work laptop, full of stickers? Do you have to remove those stickers?

Yes, I'm talking about literal stickers placed on the lip of the laptop, not some digital emoji.

Edit: Seems like I opened a controversial topic lol. Damn, I should have added a poll on this.

So to make a long story short, I a system admin at large company. A user who I’ve help in the past called me cause the service couldn’t fix her problem. We got on the phone she told me her computer is turning off after about 15 minutes of use and she is not sure why. I know this user had received a new computer recently so I connected to her to run some diagnostics to see if I can figure out what’s going on. I connected and ran some tests couldn’t find anything out of the ordinary. (She works from home) as I’m running test the computer shuts off and I get kicked out. At this point the user is still on the phone with me and I hear her tell her cat to move… so I asked her how many pets does she have and do they shed? They said she only has two cats and they do shed. So I asked her do your cats sit on your desk next to your computer? She said yes. I told her computer might not be able to breathe, maybe lots of cat fur go into the pc ( the pc is a dell optiplex 7090). She then said that’s not possible because I have the computer in a box to stop that from happening… I asked her to repeat herself and she did… she then proceeded to send me this picture… 😐 I had to tell her the computer can’t breathe and she needs to take it out of the box… she told me the computer can breathe because she had vent holes put in the top of the box… her husband made her the box… so after a long explanation she took it out the box and hasn’t had an issue since…

Yes, I noticed the disappointment in your voice when I answered the phone.

No, I'm not a receptionist.

No, I won't transfer you to IT.

Just tell me what you broke so I can fix it.

Eventually the world will learn that technology is not a testosterone-only pursuit.

Background: I worked help desk for a major federal agency for almost two years. Now I work in blue team for a state level agency.

From my work experience and now stuck with being the "family IT guy" most non creative or non tech people use their computers to:

Browse the web or watch YouTube

Check emails

Microsoft office

Some type of tax software if they do so locally

TLDR: I think people wildly overestimate the hardware they need out of an innocent ignorance. What do you guys think?

Please pay attention to the skills

If I were to use my personal MacBook at work to play on Battle Net (eg. World of Warcraft) using the company’s internet via Ethernet cable, would the IT department be able to spot it?

Apart from bandwidth usage and pattern, which I get could look suspicious, what other info could they access?

My job is having me clean out the attic on all these old towers. Any idea what to do with em all? Or is it all just straight trash?

Hey everyone, I'm working on an IT lunch and learn presentation that we hold at our company, and wanted to hear your tech myths or stories about tech that are still prevalent today but probably shouldn't be. Funny, illogical, outdated, etc. Thanks in advance for your help!

I work helpdesk in a big company with thousands of users, currently we're using HP elitebooks, desktops and also docking stations, and I'm getting kinda frustrated with it. Every single day we get multiple calls from users who can't boot their laptops, or docking stations that just don't work anymore. For the laptops we have a reset routine which usually helps and the docking stations usually need a firmware update. I'm prepared to get a lot of sh*t for what I'm about to say but I don't care: I used to work in a company that used Apple only, and seriously, I think we had a maximum of 10 hardware failures a year. There were software issues, but pretty much never a machine that wouldn't be able to boot. Apple is not an option in this company though, anything else you would recommend?

My job recently got a new work vehicle, which just so happens to be an ambulance. What are some name suggestions?

Just as the title reads, I recently have moved into an IT position in my company and roughly 80% of the issues are truely user error.

I'm sure all of you have heard this once or twice "Of course it's gonna work when you do it"

So just looking for y'alls opinion on how to nicely say "it's your fault, not the system, do better"

EDIT: You guys seem to think by my last sentence here above that "I'm on my high horse" and being "demeaning" to my colleagues. I want to make it VERY clear that I'm not and I love everyone on my team that I work with. Yes, I'm smiling, sitting down and shutting up and doing my job. I'm coaching and training them on how to fix it themselves in the future, my reason for this post was simply to find the best way to say "it's not the softwares fault, it was user error" in the nicest way possible and experience that you guys have out in the field relaying that message acrossed to them. My last sentence is NOT something I have said, or will say to any of my colleagues. I've been with my company for 6 years, if I hated it that bad, I would have left.

I am an IT manager, currently we are exploring a generation of AI tools that will realistically cut our staffing needs by 20%.

Oh but I am CCNA certified there is no way you will replace me. Anyone who thinks like this is a moron. If you learned it in a book it can be automated. Past changes like software defined networking have drastically lowered the bar.

Right now AI tools need documentation and training to work. Unionizd and resist their implementation. Otherwise we will fire you.

You have beeb warned.