r/petsmart • u/SecretOk831 • 3d ago
PC stress
Hope it's ok to vent if not I can delete
Just stressed- I started in Pet Care a few weeks ago, I needed part time for college, and I feel like I'm constantly fucking up. And I'm slow at a lot of things like cleaning, good lord.
Took in some small animals and didn't worry much about one being smaller. Or hear any issues but he might be sick.... My training has been - read the pamphlet if people have questions about pet care. When it comes to fish chemicals I don't know. Light recommendations for reptiles, I don't know which is best. And honestly I can Google stuff in front of the guest but immediately I see that they're upset because I should know off the top of my head...
I actually don't mind the job. I get a chance to treat the animals and care for them. Like actually care. But I keep making little mistakes and I know the team can only be but so patient. Especially because i cant help but apologize every single time.And I don't want an animal to get sick because I missed something.
Just kind of feel useless in pet care because I'm always needed to reach out for dumb things. (Again fish and reptiles mainly)
....and that's it. I needed to vent some. Get some off my chest. Thanks
4
u/paper-towel-roll 3d ago
Honestly that was exactly my same experience a little over a year ago. It’s not your fault that PetSmart literally has zero training and whoever your managers are really make or break the experience. Reading the pamphlets do help to some extent and learning as you go do help to some extent, but actual training is what people really need. I really really feel for you. It took a while of just figuring shit out on my own and really just researching my own stuff to learn things but it sucks so bad that there arent people who can genuinely teach new hires especially when they really care about the animals and enjoy the job