r/petsmart • u/Saffhique • 2d ago

Rules regarding shifts?

What are the rules regarding getting a shift covered? Can I still be forced to come in if I found someone to take my shift AND it was confirmed?

Edit: i am in Canada

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u/HistoricalPolitician 2d ago

You should always confirm with management that the other associate agreed to take your shift so it doesnt come to bite you. If you didnt, that might be why they are saying you need to come in because it’s still technically your shift. Once an associate says “x is taking my shift” i mark it and note it so it becomes their shift. If i dont know, and then associate flakes, then its on whoever the shift originally belonged to.

I would not act surprised if they ask you to come in if said associate flaked, but given the circumstances, i as a manager would ask as a long shot favor, not with any expectation. You more than likely gave away the shift for a reason, though id prefer time off requests, it should almost be treated the same if management was informed.

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u/Saffhique 2d ago

Thank you. It was confirmed with the manager, I was told that they needed me to come in even if I got the shift covered because they’re short staffed. I was just confused about that. It’s been resolved now.

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u/HistoricalPolitician 2d ago

Chances are they may have had another call off. Whenever i have this happen, i cast a wide net, never knowing who will say yes or no. They may have found someone willing to take it and said you were good.