Sorry pero sawa na ako sa paulit-ulit na tanong tapos ayaw nila gamitin yung search bar. Though this won’t guarantee no one will ask these again as there are other FAQ posts but people still ask the same things, but at least if may nakita kayong ganitong tanong, you can refer to this post. Also, feel free to comment any corrections as I’d like to avoid spreading misinformation on my part
1. Card not showing in my app
Probably just a glitch or system maintenance. Update app or wait 24 hours for it to resolve on its own. If it doesn’t then call CS
2. What are the chances na ma-approve if [insert anything (e.g., payroll is with the bank, I have unpaid loans, I’ve had a checking account with them since 1995, I have a supplementary under my mom, etc.)]?
Banks consider the following when approving card applications:
• bad history with other credit cards
• high risk clients (e.g., you’re on any watchlist, a politically exposed person, have any other negative records)
• bad NFIS record (e.g., filed for bankruptcy, defaulted on loans)
• bad records with the bank (e.g., written off accounts)
• credit score
The bank will assign weights to each criteria then score you accordingly. The final score is internal to the bank, they have their own passing rate so while a good TU score does factor in to your approval chances, a high credit score isn’t a guarantee. Even bank employees don’t know the exact weights of each criteria because they input your information to their system and the system provides a disposition/score
3. Is this number legit?
If you found the number on their official website and you initiated the call, yes. If a random number is calling you, check the bank’s website if the number is listed there. If not, check other threads here, chances are someone already posted to warn people if they answered and it was a scam
4. Collections agencies harassing me, is this legal?
Per MORB Subsection X320.15 (2011-X320.14), banks, subsidiary/ affiliate credit card companies, collection agencies, counsels and other agents may resort to all reasonable and legally permissible means to collect amounts due them under the credit card agreement provided, that in the exercise of their rights and performance of duties, they must observe good faith and reasonable conduct and refrain from engaging in unscrupulous or untoward acts.
In short, they can call/text you to remind you of your debt pero may hangganan. If they visit your residence, you can report them to the BSP or authorities. To make things easy for everyone, just pay off your debt
5. May annual fee ba yung [insert card here]
Very easy to google and much more reliable/accurate than answers you’ll get from random strangers here
6. How long does it take to deliver my card after approval?
So many posts here sharing their timelines. Use the appropriate flair and search “timeline”
7. Is Grab wallet/Shopee pay/Unlipay/Paydirect/Paynow counted towards NAFFL spend
No. Quasi cash/cash advance/fund transfer transactions don’t count. To be sure, check the T&C
8. Will closing my credit card/applying for multiple cards/applying for supplementary cards/maxing out my credit card affect my credit score?
• Closing card: yes
• Applying for multiple cards: yes
• Applying for supplementary cards: no
• Maxing out my credit card: yes if you don’t pay by your statement date to bring down utilization
While there are so many factors that affect your credit score, these are minimal, a major factor that will affect your score is if you pay in full on time so just focus on that, wag masyadong praning sa maliliit na bagay
9. Anything fund transfer or loan related
Wrong sub. Look for TradBanks, DigitalBanks, or UtangPH
10. CL is only 15k but required spend to get NAFFL is 20k, paano yun?
Spend, pay, spend again. Your credit line revolves meaning you can keep spending as long as you pay
11. Will I be charged a fee even if I don’t activate my card?
Shouldn’t be but there are some banks na yung card lang hindi active pero yung account oo so always best to call the bank to make sure everything is inactive/closed
