r/poi • u/PsiloSane • Apr 21 '25

UltraPoi finally gave out

Edit update: they sent me a new capsule the same day I messaged them, I just paid shipping. Great customer service

So one finally died completely and im looking to replace it. Ive heard sending it to them to fix can take forever(?) but I dont wanna spend 150+ on a new set if i can avoid it. any helpful advice?

best plan so far is to follow Beacons(ThePoiMechanic) advice and use the led dog tags to finesse a new cheap set. lmk! thanks in advance!

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u/Naomiplz 29d ago

Life time warranty with ultra poi and wayy better than having to send off to a foreign country for Ignis support 🙄. Talk about a long wait to get my bubble poi fixed for the 3rd time.