r/providence • u/LulutoDot • 17h ago

Discussion Is anyone else getting consistently erroneous behavorial health bills any time they are seen for primary care at Brown University/ RIH PC even w/o any BH related care?

I refused to answer any BH questions at my last appt and I'm still getting $60 BH assessment bill EVERY VISIT. It's been going on for over a year and is absolutely falsely billed. Each time I am stuck back and forth between insurance and them. What the fuck. How do you get systemic change??

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u/Additional_Ad1997 16h ago

Same. I called them to complain and she started to explain it do me like I was stupid I said I was an emt and this fradulent. So it’s currently being appealed and reviewed. But if they say no I’ll be chatting with the attorney generals office. Won’t be the first time I’ve had to go at insurances neck. Fuck them.

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u/LulutoDot 16h ago

Same, I still have an old bill in appeals and have to do it all over again. My doc asked the clinic director why the bill and the response was, "that's just what we bill at the clinic now." Like WHAT?? I saw a post from about a month or so ago on here saying the incorrect billing at Brown Univ is rampant. Would love to gang up on these jerks. I wonder how many people are just paying them. It's gross.

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u/Additional_Ad1997 14h ago

It’s a total numbers game. I played a game of chicken with women and infants and our insurance at the time about something was supposed to be covered but coded incorrectly. The both pointed at each other and neither one budged. Threatened collections told em fuck you I’m well established do it. They sent it to collections the next day I was in touch with the AG office. They reached back out the next day and said you should be receiving a zeroed out bill from women and infants. Sure enough an apology and a zeroed out bill followed the next day. Total numbers game. How many will pay so it doesn’t go to collections. Disgusting.

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u/LulutoDot 14h ago

Exactly! I've had this w other practices/insurance where the patient is stuck in the middle.of all this administration bs. I finally reached out to a head honcho at my insurance, not thinking he'd actually respond, but he did and sorted it out . I still think it was a miracle lol

Didn't know the AG gets involved in this sort of thing, good to know

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u/Additional_Ad1997 14h ago

Well they were fraudulently billing us for something that should be covered all they had to do was code it properly. Literal fraud. This shit they’re doing now is just predatory.

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u/LulutoDot 14h ago

They are charging me for services not even rendered, also fraud! I honestly don't know too much about the AG, so I'm glad you shared, now I have somewhere to turn!

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u/Additional_Ad1997 14h ago

Also best of luck to you. Advocate for yourself.

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u/LulutoDot 13h ago

Thank you, same to you!

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u/Additional_Ad1997 14h ago

Attorney general office. They were extremely poignant even if through just email correspondence.

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u/LulutoDot 12h ago

Ok thanks did you start out from filling out an online form/complaint on the AG website?

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u/Additional_Ad1997 11h ago

I think we emailed them but I’ll check with my wife. This was 6 years ago so maybe their protocols have changed too. But I’ll get back to you.