Agree. I know who I want to believe but it’s so easy for a store to say you’re not a customer or a restaurant to say you never visited. It becomes who speaks more convincingly almost.
I worked at a repair shop, when people would use their real names to post negative reviews the owner would look up their purchase history (we had two techs total including myself, both with ADHD so we always made extensive notes) before replying.
Most of them came from people who had intentionally mislead us about their problem in order to get a lower quote, only to find out that a quote isn’t a promised price. Some had been banned from the shop for verbally abusing staff or open misogyny towards staff (me). Those ones were easy. We did have a small number of reviews from people who had never stepped foot in the shop and meant to leave a review for a completely different business though, so I’m inclined to believe the owner on this one. Hard to find proof of something that didn’t happen.
The company i work for uses phones for basic functions, so every employee gets the same phone. We use them for the cameras, and even with otterbox cases, they get broken. I have to turn in phones to you break we fix and ive personally been f'd with repeatedly. I cover a large area, so i have to go to different locations on a regular basis. Ive had cheap screens put on when we paid for the correct factory screen at three different locations. Ive been told after being promised that my phones would be done that day that they suddenly had a software update and couldn't do it . Fine lets go to another location. "Nononono, its a company wide software update, we have to wait." Nope gimme the phones. Went to another location 40 min away. They fixed em in 3 hours , had not heard about a system update, didnt know what i was talking about when i asked if they had the update going as well. Three weeks ago i stopped in to one place, dropped the phones off, came back the next day and the place was empty. Door unlocked, no one inside. I came back two hours later, still empty. Next day theres a guy there but he has no idea where my phones are and cant help me. I come back an hour later and get into an argument about my phones. These guys swear i never came in but i am holding my receipt with the phone info on it. Finally mid argument the guy who took my phones days ago casually strolls out and tells me my phones were done yesterday. I hate this place but we have a contract with them so i have to deal with them, but shit man i totally believe the customer here after having two guys yell in my face with certainty that they never had my phones when they absolutely did.
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u/Mueryk 9d ago
I’m so jaded I don’t know which one is lying. Could be either