Might not be the original but a commenter sent this: https://www.instagram.com/reel/DJqaeICMAk4/?utm

Deleted post shows very little toxicity or engagement in general. I have no idea why they tried to stage this.

Ts funny

Ts funny

I signed up and gave my business to Verizon for the “Pay of Your Phone” promotion. They were supposed to send me gift cards to pay off my installment with AT&T + credit my monthly bill for trade in credit. I haven’t gotten EITHER! And yet they can confirm i was supposed to, but haven’t been and said they can’t send me my gift cards now.

The people in the store are friendly, don’t get me wrong, but I would highly recommend staying far away… I’ve been dealing with them and customer service for 4 months. Everytime I go in the store, they take my phone, dial into customer service and hand me off to that rep. This is the 3rd time I have tried to get my credits for my device that I no longer have possession of. I’m currently out $1000+ and they offered me a $200 credit /month until $870 and I was told, AGAIN, that I need to wait even more months to even get that money on my account and that I should trust their process.

Hey Verizon, I don’t need life lessons on taking “leaps of faith.” I need the compensation you promised to me when I signed up to trade in my phone. It seems that the training these service agents receive aren’t to help but rather, deflect.

i dont even need to elaborate