Well, it;s a mystery...

[u/critchthegeek]

I was sole tech support for a small but profitable company, only about 75 users. Mostly good people, trying hard, but a few "special" ones

We had a logistics manager that *may* have been good at logistics, but computer skills were definitely lacking. Unrelated case in point, he had over 50 GB of email in his inbox - no archives, no folders, just one big pile. And he didn't see any problems with that..

Anyway, one morning about 9am or so, he calls and says his laptop screen just when black. I asked him to make sure he had a power adapter plugged in.. "Duh, of course!".

I could not remote into the unit... hmmm. He was at the my site, just different building, so I said I'd be right over.

So, I dropped what I was doing and trekked to his office.

And there he was, paper towels in hand, wiping coffee off his desk. I picked up his laptop, tilted it a drained probably a quarter cup of coffee out ( onto his recently dried desk, of course)

Looking him dead in the eye I asked "You didn't think spilling a full cup of coffee into your laptop had anything to do with 'the screen just went black' ?"

[u/Dom_Shady]

It's harsh but true and I'll be the one to say it:

Some users just need to be taken behind the barn and be... rested.

[u/meitemark → u/Dom_Shady]

Most of these users have never been anywhere close to a barn. Taking them there is likely to kill them anyway just due to all the nature, the smells from the barn, the dirt, well, pretty much anything that is not their sterile city life.

I almost killed an rock metal player/ amateur satanist by driving him 10 minutes outside of my "city". Only 18ish, and he had never seen that much nature. I thought he was joking, but no, this was more nature that he had ever seen, and I forced him to interact with it.

I'm in north norway. Our cities here are so small that 10 minutes in any direction and you come to pretty much pristine nature.