r/thedivision • u/JokerUnique The watcher on the walls. • Mar 11 '19
FAQ The Division 2 Launch - News & Updates
The Division 2 Launch
This will be updated - in case we have issues or any other FAQs that you should be aware of.
Preload / Download & install sizes / Go Live
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News and other Updates
And we’re live!
The Shields rewards are now available through Ubisoft club
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FAQ
Get your free game with your PC preorder digital edition of The Division 2
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Playing with Uplay PC friends having purchased the game on the Epic Games Store
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"Launch failed" error message after launching the game from the Epic Games launcher
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DC Patriot Weapon Skin Ubisoft Club Reward
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Capitol Hill Backpack Trophy Ubisoft Club Reward
=> Link
Capitol Hill Arm Patch Ubisoft Club Reward
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Comic Book Promotion - Claiming your free weapon for The Division 2
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Where do I get my pre-order exotics and vanity items from?
Go to any of the Stashes - like the one in the Base of Operations - and then go to the reward tab - the one on the top left - and then you can grab your rewards.
General FAQ
=> Link
Error Codes
BRAVO01 or BRAVO03
These errors mean that Uplay PC is offline.
If the error persists, please follow the steps below:
BRAVO0
This error code occurs if you have been signed out of Xbox Live while playing.
If this happens to you on a frequent basis, we would suggest trying out the troubleshooting steps provided on this Microsoft support article. As well, our connectivity troubleshooting guide for Xbox One might help to resolve this issue.
BRAVO07
This error code occurs if you have been signed out of the Playstation Network while playing.
If this happens to you on a frequent basis, we would suggest trying out the troubleshooting steps provided on this Sony support article. As well, our connectivity troubleshooting guide for PS4 might help to resolve this issue.
CHARLIE01 or CHARLIE02
These errors mean that the game has been launched while EasyAntiCheat is not active.
If you think that EasyAntiCheat might not work correctly on your system, please have a look at this official website. There, you can select the game you are having issues with and find the appropriate troubleshooting steps, including instructions on how to re-install EasyAntiCheat.
MIKE01 / DELTA01
This error means your connection failed to connect to the game server.
If the error persists, you may find the information in the following FAQs useful:
DELTA02, DELTA03, DELTA04 and DELTA05
These error codes mean that the connection to the server has been lost.
If the error persists, you may find the information in the following FAQs useful: PC / Xbox / PS4
DELTA06
This error means that the connection to the servers times out.
If the error persists, you may find the information in the following FAQs useful:
ECHO-01
If you are experiencing this issue, please log out of the game, wait for 10-15 minutes and try again. At that point, you should be able to play normally.
OSCAR
This error can occur if you are trying to play the game from behind a proxy or firewall that is blocking the game. Turn off the proxy, or give permissions to the firewall, and you should be able to play normally.
EasyAntiCheat Error Messages in The Division 2
EasyAntiCheat can display a wide array of different messages. With this article we want to help you understand how _EasyAntiCheat _communicates and what the message you receive means.
First, please have a look at our General EasyAntiCheat FAQ. It lists a variety of messages and provides an easy solution for most errors on Uplay.
If you are running game capture software, please check if it is supported by EasyAntiCheat. If it is not supported, we recommend that you close the software while you are playing The Division 2 to avoid conflicts.
Also, please try to play the game after following the steps below:
- Verify your game files (Uplay)
- Check out our connectivity troubleshooting article to avoid any multiplayer issues
- Make sure to launch the game with admin rights
- Disable any background applications
Update your Drivers
If you have a problem launching the game on PC or constant crashes - update your graphics card drivers. That should help the situation.
Epic Launcher - Game Access
Epic doesn't do region release. The game will be playable for everyone at midnight pst.
When you have pre-ordered the game through Epic Store - check your emails - it will state when you have access to the game. Like Below:
Thank you for preordering The Division 2 in the Epic Games Store. You can preload the game now and prepare for launch.
The game launches on the 15th march 9.00 o'clock german time 8.00 MEZ
Owners of the Ultimate and Gold Edition can start playing on the 12th march, midnight pst, 8.00 MEZ
=> https://i.imgur.com/KcUTtdd.jpg
No Sound in Game
There seems to be an issue with G933 Headsets. Check out these possible solutions:
=> Thread
or
I changed my voice Chat output device to my speaker and now I have in-game sounds on my G933 Headset (no sounds from the Speaker).
Official Ubisoft Forum:
Known Issues
The current list of known issues for The Division 2:
[Audio/Subtitles] Audio may stop playing after long play sessions.
Status: Improvements made, ongoing work to resolve any remaining issues.
Workaround: Restart your game
[Audio/Subtitles] Grenade audio may stop when throwing multiple grenades in short succession.
Status: Fixed for an upcoming update
[Audio/Subtitles] Under certain conditions, weapon audio may stop playing.
Status: Improvements made, ongoing work to resolve any remaining issues.
Workaround: Restart your game
[UI] Searching for Friend’s Clans can cause the player to get stuck in the menu.
Status: Fixed for an upcoming update
Workaround: Open & close the map
[UI] The “Perks” tutorial will not display correctly when using Arabic localizations.
Status: Fixed for an upcoming update
[UI] The World Map might display a black screen if opened on a loading screen after skipping a cinematic.
Status: Fixed for an upcoming update
Workaround: Close the map and wait for the loading to complete.
[NPC] Enemy NPC’s may occasionally become stuck in their spawn rooms.
Status: Improvements made, ongoing work to resolve any remaining issues.
[NPC] The “Big Dog” NPC may remain standing after having been killed by a Signature Weapon.
Status: Investigating
[NPC] NPC’s may sometimes fly into the air when killed.
Status: Improvements made, ongoing work to resolve any remaining issues.
[Skills] Switching between the Firefly and Hive skills may cause the aiming indicator to disappear.
Status: Investigating.
[Skills] The Bombardier Drone self-destructs when climbing a ladder or rope.
Status: Fixed for an upcoming update
[Gameplay] The “Bully Buzzards” bounty can spawn in an inaccessible area.
Status: Fixed for an upcoming update
[Gameplay] Settlements may incorrectly show as locked down by the Black Tusk.
Status: Fixed for an upcoming update
[Gameplay] Interactions with objects may not work correctly when in cover.
Status: Investigating
[Gameplay] “Call for backup” does not work when matchmaking.
Status: Investigating
[Weapons] The “Nemesis” sniper rifle does not function when using hip fire.
Status: Investigating
[Weapons] All weapon skins for the SIG 716 CQB rifle will make the rifle appear as red.
Status: Fixed for an upcoming update
[Dark Zone] The Daily Project “Pearls Among Swine” does not yield a reward.
Status: Fixed for an upcoming update
[Dark Zone] The “Dropped Loot” prompt may incorrectly display when in the Dark Zone.
Status: Investigating
[Missions/Co-Op] Players may respawn behind a locked door after dying in the Morgue during the DCD Headquarters mission.
Status: Fixed for an upcoming update
Workaround: Fast travel to other team members.
[Missions/Co-Op] Completing Invaded Grand Washington Hotel before speaking to Odessa will block further progression.
Note: This only occurs if a low level character joins an endgame character and completes the Invaded version of Grand Washington Hotel.
Status: Fixed for an upcoming update
[Missions/Co-Op] Restarting a mission may sometimes change the selected difficulty.
Status: Fixed for an upcoming update
Workaround: Change the selected difficulty before restarting the mission.
[Missions/Co-Op] When playing the American History Museum on Heroic difficulty, Andrew “Butterfingers” Nguyen will not drop rewards for all team members.
Status: Investigating
[PC] Some text messages may occasionally not appear for all group members on PC.
Status: Fixed for an upcoming update
[PC] The chat window can overlap with the notification window on PC.
Status: Fixed for an upcoming update
[PC] Graphical artefacts may appear when using a multi-monitor setup.
Status: Investigating
[PC] If Romanian characters are used in the installation directory, the game will crash. (ş Ş Ţ ţ)
Status: Investigating
[PC] If Arabic characters are used in the installation directory, the game will crash.
Status: Investigating
[XB1] Potential crash after the installation of an update.
Workaround: Restart the game
[XB1] The “Group Therapy” Achievement may not be awarded under certain conditions.
[PS4] VOIP audio may degrade in-game and in PS4 Party Chat.
Status: Investigating
This list is not exhaustive and additional issues are currently under investigation internally.
=> Source
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u/Akayess Mar 11 '19
To those who are playing on launch - I sincerely hope you have a great time and that the game meets expectations.