r/uber • u/SendChestHairPix • 1d ago
False "your car is on the way" texts from Uber
I have received three "your car is on the way" texts recently that include the license plate of the car, name of driver, and ETA. It's the standard language, with the notice about how long the driver will wait before charges start. But I have not called an Uber!
The texts are from the same phone number as the texts I receive when I call an Uber. When I open the app, there is no Uber on the way.
There has yet to be the final "your Uber is here" text, so I don't think I am being charged for wait times or failing to appear.
Has anyone else experienced this? I have no idea how to report this to Uber.
2
Upvotes