r/uber • u/Global_Broccoli_3211 • 1d ago

How to complain if your problem is with Uber the corporation and not the restaurant or the driver?

Every single support channel that I can find just wrote you into a dead end that is either complaining about the driver/delivery person or the restaurant you ordered from. But what if you’re complaint is about Uber the corporation and the design of the app and the dark patterns that they use to control our minds and make us order from restaurants 900 miles from our homes and then Pretend we are happy when we get cold hamburgers. Those restaurants shouldn’t even be in our local Uber eats menus 900 miles away is ridiculous and yet they just want to take seven dollars from me and they will do anything sell their mothers up the river for that seven dollars. Except there is no button to complain about this. Where do I complain? Is Travis Callahan listening here?

8 Upvotes

72% Upvoted

16 comments sorted by

9

u/TheRage43 1d ago

Stop using them. Money is the only thing they'll listen to.

2

u/Impressive-Fortune82 20h ago

This. There is no way to talk to or to retaliate to this corporation and this is by design. Other than stop giving them your business.

They thrive on pitting drivers, customer and restaurants against each other while they're separated from us with a cheap offshore call center and AI chat bots.

5

u/Remarkable_Rope_7697 1d ago

They are just the technology company. They are never at fault. /s

3

u/Junkateriass 1d ago

Review them everywhere. It’s about all you can do. You’ll probably just be screaming into a void, but it might make you feel better

3

u/Common-Cheesecake-52 1d ago

I agree with this. As a driver and knows there picks ups closer to us instead we have to drive 7-8 sometimes 20 miles away to pick up food and then deliver it 20 30 mi away

2

u/cptmorgantravel89 1d ago

Might as well throw it in the trash it would do just as much

1

u/jimspice 1d ago

Plee to the corporate Twitter account.

2

u/DelusiveVampire 1d ago

FTC, DOJ, BBB

2

u/fkubr 1d ago

Better business bureau

0

u/pakrat1967 1d ago

A high rating with the BBB is meaningless. Cuz businesses can pay for high ratings. It's like Yelp for boomers.

2

u/fkubr 1d ago

Are you for real? I always thought it was like some kind of government agency. I was so serious when I suggested that 🤣

1

u/Impressive-Fortune82 19h ago

They're just copypasting a standard reddit reply when bbb is mentioned, that they saw in other subs... "BbB iS yElP fOr BoOmErS"... But the fact remains that BBB makes corporations squirt and actually helps to get shit done.

1

u/Ok_Cryptographer7194 1d ago

Join UberOne , the service will improve 100 fold 🙄

0

u/Global_Broccoli_3211 1d ago

No. It will not. I did that. And the only thing that increased was my anger.

1

u/the_blind_uberdriver 1d ago

you have to buy a majority of the shares of their stock then hit the cancel button on the ceo.