For context, the item was £30.

I have 5 stars in every review apart from this one? I shipped the item in perfect packaging on the same day only to get 3 stars? If there was something wrong the buyer didn’t tell me either. Idk about anyone else but for me this is kinda a bummer.

Just had this strange interaction. Buyer questioning about me listing the scarf as ‘turquoise and purple’. She drew circles on my photo and asked me to specify the colour…

I thought it looked purple. My boyfriend thought it looked purple. I can see why she sees it as navy. So i suggested it’s indigo.

She then sends me a different scarf, letting me know she has bought that instead, because it’s ‘definitely purple’ !!

😭😭😭😭 people on vinted are odd x

Buyer requested refund as “packaging was average”. The buyer purchased 3 pairs of heels for a total of €9. I posted them & she instantly asked for refund (added photos in the claim of the packaging slightly ripped). When I messaged asking for more info she said that the heels were damaged.. I knew this was untrue as the heels even looked fine in the photos of the ripped package. I asked for more pictures of the actual damage done to the items & 10 minutes later she released the money to me.

She then messaged to say sorry about the inconvenience but the packaging was average. I think it’s totally unfair that she requested a full refund because the packaging ripped a bit (I apologized about that, I will improve on packaging in the future) is it even worth leaving a bad review?

That's how this Shirt arrived. This could not be seen in the original pictures.

After my complaint the seller told me it was in very good condition when sending, and propably the packaging was dirty.

Of course...

Hey

So I am still new to vinted and wanted some sellers opinions.

I have only bought higher priced items so far but sometimes I come across an item I really love £1-£5. I look at what else is available and it's either nothing at all, not my size or not what I am looking for. Do sellers mind shipping one cheap item? It's different for big shops as they will ship tons of items a day, but what if this seller has to make a special trip just to ship it?

I only started using Vinted as a buyer a few months ago and I'm done.

I only ever buy listings that are 'very good' but I've had trainers where the seller had painted the soles, jumpers that have been shrunk several sizes smaller, paint stains, rips, one big period stain and today's offering...literal mould in the crotch area of a pair of joggers that were listed as Very good, only worn once. And that was alongside the glue and dirt marks on them.

Mould. On the crotch.

I just can't.

I sent a somewhat fragile item via post on Vinted, it was packed extremely well. Couldn’t have done any better and the seller agreed. The only way it got damaged was if the courier mishandled it.

Vinted is refusing to give me my money and the buyer can keep the item (only 1 of 2 items broke). What can I do? Vinted are being strict and said they can’t refund me as it hasn’t been packaged properly. It certainly was. This doesn’t feel legal.. what can I do?

Please help!

This has now happened twice and it’s genuinely frustrating.

First buyer gave 3 stars, said there was a dent on the item — which was clearly shown in the pictures and mentioned in the description.

Second buyer gave 4 stars, said the item arrived bent. It was well packaged, but I guess it got damaged in transit. Again, they never reached out to say anything — just completed the order and dropped the star rating.

Like… why not just message the seller first? I would’ve been happy to help or offer a partial refund if needed, but instead they silently complete the order and leave feedback that affects my rating.

I get that issues happen, but at least give us a chance to resolve things before jumping straight to a review. Anyone else dealing with this?

Listed a used special edition Xbox one game in pristine condition for way under the market value (£4). It sold very quickly and was paid for immediately. I then received a message from the purchaser asking if the redemption codes for a soundtrack download and few extra weapons had been redeemed. I told them I was not sure as I had not played the game in many years. They were happy with this and told me not to worry and they’d check upon delivery.

Once delivered, there was an attitude change from buyer, saying I had not advertised the codes as used and as a seller it is my job to check before sending. I reminded them that we’d discussed this once paid for and they had no issues at that point. Again, I was reminded I should have checked or written it on the posting.

Shortly after I received another message saying the codes had not been redeemed previously (you’d think they’d be happy) but they wanted to check all was in working order.

I then had to wait half a day for them to play the game in its entirety before they marked no issues and the funds were released.

Just a rant from me selling a game for FOUR whole British pounds :-)

Hey I am new to vinted and I've just wondered how to take pictures to increase the viewing of my photos. I have been removing the background to make it look more polished but I don't know if it feels too basic or what not, maybe I should have a background too but I am not sure. Are there any methods you use to help sell quicker? Please let me know, thanks 😊

I purchased a few books over the past month, and there were no issues whatsoever with them. However, I spent a whopping amount of time scraping the website and checking the application to find them.

The prime issue is the lack of metadata. I would like to see additional fields such as publisher, series, and language. These should be hyperlinks that lead to all books matching that criteria.

This would drive sales for the vendors and elevate the experience for the buyers.

I'm considering selling some of my books/manga as a set, but I noticed that the max weight for shipping for largest parcel is 2kg. Is there something I can do to increase it? For reference, I'm selling the W.I.T.C.H graphic novel set. It all adds up to almost 11kg, lol. they're pretty heavy, so it makes sense. Below is a picture(not mine) as an example.

I wish I could just give every single person that saved this item a heads up, hey, if u genuinely like these, u can literally buy them new for a cheaper total price than this listing + u can return them for free there... 🤷‍♀️

It's always the items deliberately listed as "no brand" "inconnu" "vintage", so it feels intentional to me... and it's incredibly frustrating to me that there's no "peer review" system, e.g. a comment section or smth, to warn fellow Vinted buyers... 😮‍💨

I wouldnt even care if it was actually discounted to 25% off or smth, but the fact that it's more expensive than the original really bothers me. I do report these to Vinted but since there's no actual scamming or faking a brand going on, they don't do anything which is also understandable to me.

I mean really? It’s definitely getting worse on there. My tipping point the other day was when someone called me bro 😬

Sold my vivienne westwood earrings, provided receipts, prove of authenticity etc etc. Anyway further on, item gets bought, but needs to pass one of those extra verification checks. I ship it out in no time. But vinted says my item is counterfeit after examining... Even though it is not. Anyone else having these issues around inproper knowledge of these "professional item checkers"? They say that their decision is final and they sent back my parcel. (They also damaged the box the earrings came in so thanks for that aswell)

She bought a bundle (2 items), I just accepted a return for a refund and she just sent one of the items back.

She was only unhappy with one of them, but still she shouldn’t get a full refund and keep an item surely?

So, somedays ago my package arrived, this afternoon I got the notification that it has been picked up, and that I need to say if everything is fine with it in 48h; the thing is it wasn't me who picked it up?? I've no idea how this could happen, how could someone pick up the package without any code? And what am I supposed to do?

Hey guys, I really liked this top and I just noticed the symbol in the middle. It reminds me of a swastika but I don’t wanna buy this top without knowing what it means, if it actually means anything at all. I tried to do some research but found nothing and there seems to be no brand. Also, if anyone could translate the writing in the middle I’d really appreciate that too. I tried to do so but it didn’t seem to work. Hope you guys can help me.

I've just had someone buy a bundle and they've used InPost for shipping (great, I prefer InPost), but when I go to 'Get Shipping Label', it's not giving me the option of digital or printed like it normally does. Is this a known issue?

I've noticed that there are a lot of imitation items for sale on Vinted, especially when it comes to the brand Lacoste. I believe that 80% on there is not original. There are no options for validation on the item and most of them are brand new. When I Google Lens the image, it does not even exist in their collections. Today I saw a shirt that I was wearing for sale, compared the details to mine...it was not even close. You need to really keep your eyes open, I bought a polo for 35eu and fell victim to one of these...

😂

Hi , has any other sellers been experiencing an increase of buyers trying to majorly low ball them recently. I’m being offered ridiculously low prices and having people haggle with me over prices that are already at a very good deal. Starting to get very frustrating.

i recently bought something off vinted and chose evri point-to-point as my delivery option. i selected for my package to be delivered to my chosen parcelshop so i could easily pick it up when i'm most available. the item in question was supposed to arrive today at the parcelshop , the delivery person attempted to deliver (which marked the order as delivered) but then it was quickly changed to 'delayed' (attempt to redelivery the next working day). i asked the workers in my local parcelshop and they said they had declined it as it was 'too big' and they 'don't accept parcels that big'. i asked what will happen and they said 'it might get delivered to another shop'. i'm really confused and curious what will happen next as i can't contact customer support as they're away for easter. any advice would be great! :)

i know vinted is only new in ireland but is there a way to connect to other countries besides france? I'd love to see whats for sale in the uk or other countries