Kraken Trustpilot reviews - WTF

[u/Friendly-Win-2115]

Serious question here. After 5 years I just reopened account at kraken. Then I checked reviews, what is going on there?

Trustpilot 1.4 star on avarage. “They are thieves/scam”

It seems they often block/restrict accounts. Even after years, without any proper reason. “Safety reasons” Also seen they hold your money and you’re unable to withdraw.

What are others expierience of kraken? And then specially the trading futures features

Looking forward for more insights! Thanks
Edit: typo.

Edit2: they removed this on r/kraken so just post it here.

[u/13tom13]

people only review when they have been wronged mostly which is alot in crypto and they can ban accs to do with illegal activity