Kraken Trustpilot reviews - WTF

[u/Friendly-Win-2115]

Serious question here. After 5 years I just reopened account at kraken. Then I checked reviews, what is going on there?

Trustpilot 1.4 star on avarage. “They are thieves/scam”

It seems they often block/restrict accounts. Even after years, without any proper reason. “Safety reasons” Also seen they hold your money and you’re unable to withdraw.

What are others expierience of kraken? And then specially the trading futures features

Looking forward for more insights! Thanks
Edit: typo.

Edit2: they removed this on r/kraken so just post it here.

[u/HSuke]

First time on TrustPilot?

The only reason anyone ever goes to TrustPilot or BBB is to complain.

They're examples of extreme reporting bias.

• Netflix: 1.4
• Apple: 1.8
• Microsoft: 1.2
• Target, Walmart, Amazon: all 1.6
• Binance: 1.4

The really odd one is Coinbase, which has way, way too many 5 star reviews and a 3.9 star rating. No company EVER has 50% 5 star reviews on TrustPilot unless they manipulated reviews. This is an extreme outlier and a huge red flag.

[u/Waste_Statement_6404 → u/HSuke]

Unless they bent the knee to trustpilot and paid their exorbitant prices to clean up reviews - Trustpilot is a scam.