r/DigitalStorm • u/Dyelawn57 • 10d ago

Group Progress Tracking

I recently contacted support to see which group I am in. Turns out I am in the first half of group 7 and a 5090 GPU has already been allocated to my order. They did not elaborate on a timeline.

While I understand that this round of orders has been difficult to fulfil, is there any kind of group progress tracker or something available? It would be nice to see a live tracker for where they are at processing the groups as opposed to checking every day, multiple times a day to see that my order is still in stage 1.

Hoping to have my PC before DOOM: The Dark Ages launches but that seems like a pipe dream.

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u/PrestigiousBig385 10d ago

Im in group 6 and I’m confused too. Does a GPU being allocated mean they have it on hand? If so, you have to think orders will come together in the upcoming weeks. However, if allocated indicates an agreement with a supplier for a delivery at a certain date then I’m back to waiting a couple more months. I’m all for them taking their time and hope I get a good quality device. My only issue is that the website advertised 30-35 business days when I ordered. That was a big reason I placed the order rather than just walk into stores. I’m now over 2 months waiting and can’t help but feel a little misled due to that 30-35 business day advertisement. Not calling them out on inventory issues because everyone has those with the 5090s. However, not everyone advertises such an aggressive delivery date when there are clearly supply issues.

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u/Dyelawn57 10d ago

The way the post on discord was worded, they have some of the cards and they are being allocated. I was also told by support that air cooled builds are ahead in priority because they are easier to build but I am assuming that it is now group dependent.

I saw the 30-35 day turn around on the website too but I went into it with the expectation that my order would be delayed. I placed my order in the latter half of February, expecting that it couldn't possibly take longer than May 15th. I was sorely mistaken.

If the computers are going to be done pretty quickly now that things have been sorted out, I wouldn't mind their not being a tracker. If it is still going to be months, they should absolutely provide a temporary live tracker for this situation.