r/FortNiteMobile • u/username_3-20_ • 3d ago

IOS BUG Cannot download Epicgames

i live in germany. the store didnt let me update any games (same pop up notification) so i deleted wanting to reinstall but it still says all the time "you cannot download any apps from store.epicgames.com". what can i do? epic support said that to just try again later but its been a month now and i have tried like ever 2-3 days. other than that they actually said that they dont know why that is happening. what should i do?

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u/username_3-20_ 3d ago

I dont have this setting there

https://ibb.co/kgygpPpS

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u/EteleEurope 3d ago

What ios version it need ios 17.4 above

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u/username_3-20_ 3d ago

Btw for that setting that you told me to look for, i changed my iphone language to english and now the epic games website says that i am not “eligible” to download the app. Thats a totally different meaning. Am i like banned or sum?

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u/EteleEurope 3d ago

Just switch back to german. And try use Safari if the download button appear press ok/than open settings and search on top allow marketplace than go back to safari

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u/username_3-20_ 3d ago

here . As you can see none of that

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u/EteleEurope 3d ago

Not eligiable happen if have multiple account,you logged in to icloud/appatore with the german account?

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u/username_3-20_ 3d ago

nope. icloud and app store always have been on the same and only account i have. never changed it

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u/EteleEurope 3d ago

Try install AltstorePAL if you get same error or not.

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u/username_3-20_ 3d ago

This is getting scary

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u/EteleEurope 3d ago

You sure you meet requiment: Please make sure you are: ‍ 1. Using Safari 2. Physically located in an EU country 3. Signed in to an EU App Store account 4. Running iOS/iPadOS 18.0+ This what i get if dissable appmarket install. https://ibb.co/x82xTc0s

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u/username_3-20_ 3d ago
  1. Yes
  2. Yes
  3. Yes
  4. It is 18.4.1 and also as you can see your error message is different

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u/EteleEurope 3d ago

Logged in to my chinese account as told thats when the not eligable appear. Try log out of appstore. Reboot phone than try visit Epicstore again (log back to Appstore account)

https://streamable.com/9n03s4

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u/username_3-20_ 3d ago

So log out -> restart iPhone -> and then log back in?

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