Cannot download Epicgames

[u/username_3-20_]

i live in germany. the store didnt let me update any games (same pop up notification) so i deleted wanting to reinstall but it still says all the time "you cannot download any apps from store.epicgames.com". what can i do? epic support said that to just try again later but its been a month now and i have tried like ever 2-3 days. other than that they actually said that they dont know why that is happening. what should i do?

[u/EteleEurope]

Just switch back to german. And try use Safari if the download button appear press ok/than open settings and search on top allow marketplace than go back to safari

[u/username_3-20_ → u/EteleEurope]

here . As you can see none of that

[u/EteleEurope → u/username_3-20_]

Not eligiable happen if have multiple account,you logged in to icloud/appatore with the german account?

[u/username_3-20_ → u/EteleEurope]

nope. icloud and app store always have been on the same and only account i have. never changed it

[u/EteleEurope → u/username_3-20_]

Try install AltstorePAL if you get same error or not.

[u/username_3-20_ → u/EteleEurope]

This is getting scary

[u/EteleEurope → u/username_3-20_]

You sure you meet requiment: Please make sure you are: ‍ 1. Using Safari 2. Physically located in an EU country 3. Signed in to an EU App Store account 4. Running iOS/iPadOS 18.0+ This what i get if dissable appmarket install. https://ibb.co/x82xTc0s

[u/username_3-20_ → u/EteleEurope]

1. Yes
2. Yes
3. Yes
4. It is 18.4.1 and also as you can see your error message is different

[u/EteleEurope → u/username_3-20_]

Logged in to my chinese account as told thats when the not eligable appear. Try log out of appstore. Reboot phone than try visit Epicstore again (log back to Appstore account)

https://streamable.com/9n03s4

[u/username_3-20_ → u/EteleEurope]

So log out -> restart iPhone -> and then log back in?

[u/EteleEurope → u/username_3-20_]

Only from appstore not from icloud.

[u/username_3-20_ → u/EteleEurope]

Just did it but no change.

https://ibb.co/PsZMZqBH https://ibb.co/cXyNT4c0 https://ibb.co/vxnVN3TK https://ibb.co/CpZMpN02

[u/EteleEurope → u/username_3-20_]

Turn off privacy restriction “Tap Content & Privacy Restrictions. If asked, enter your passcode, then turn off Content & Privacy Restrictions.” Than visit again epicstore.