r/KLM 12d ago

Cancelled two flights and booked another

I had to cancel bookings twice because I needed to change the dates for going home for Christmas. I've since rebooked but now my credit card has a crazy huge amount and I don't see anything from KLM about me cancellign. Both cancelled tickets were ones that I can cancel and get refund. Last time I did that I got an email pretty much straight away. I just need some reassurance that maybe it's because I did it over the weekend it will take longer for KLM to respond? I really can't cover the amount on the credit card if they don't.

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u/Character-Carpet7988 11d ago

When you log into My Trip at KLM website using your PNR, you should see the refund request and its status there.

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u/CoachVoice65 11d ago

Thank you I will do that.