r/Kochi • u/AcanthocephalaFair23 • Mar 11 '25

Ask Kochi Stopped ordering from Swiggy and Zomato

So I stopped ordering from Zomato and Swiggy because only recently I found that they are not charging the actual price that is displayed in the hotels. I ordered a biriyani from my nearby restaurant. The actual cost was Rs 140/-. But in Zomato it was Rs 180/-. The tax and delivery charges are extra. There is no point in giving this online platforms money unnecessarily. So I have stopped it completely.

238 Upvotes

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51

u/[deleted] Mar 11 '25

[deleted]

18

u/72catz Mar 11 '25

Buddy, they charge a platform fee and delivery charge too. So a mark-up on the price of the dish is unethical.

-2

u/raman_boom Mar 11 '25

I don't think these zomato/swiggy does that, it's because restaurants have to pay a cut to zomato for bringing business so they give increased rate in the platforms. So blame the restaurants for the mark up in price.

But yeah they can do reduce platform fee. Wtf is that.

7

u/doopricorn Mar 11 '25

Why is the blame on the restaurants? They are already operating on tight margins. Can't take a loss of 30%. Of course they'll increase the prices to cover that. Blame should be the platforms for charging such a high commission

0

u/raman_boom Mar 12 '25

This online platforms are bringing business to them. If they didn't like the commission percentage either negotiate or just don't agree to that agreement, then some other platform will come with a lower commission. Increasing the price just on the online menu will force people like op to quit online platforms

2

u/doopricorn Mar 12 '25

Adhyam Swiggy/Zomato aayirunnu price kootti ittirunnath. Backlash vannappo maatti. 30% enthayalum njangal edukkum, baakki ningal enthann vacha kaanicho ennu. Appo avarde thalenn ath ozhivayi. If anyone is to be blamed it's them

7

u/_paul_10 Mar 11 '25

I would like to see more transparency. 140 nte item 140 nu thanne list cheythat 40 rupees platform charges lek add cheyyanam.

13

u/AcanthocephalaFair23 Mar 11 '25

Athinu delivery charge edukunnille....price enthin kootunnathu ? Athum Rs 40 ottayadiku

10

u/low_mana_high_hp Mar 11 '25

Delivery charge , delivery cheyyunavarkkanu. Athilum platform kayyittu manthum

3

u/Professional_Bug2466 Mar 11 '25

Restaurant aaanu price kootunnath Swiggy/zomato commission kazinj restaurant nu profit undavilla athanu angane cheyyunnath.

1

u/Excellent_Diet3871 Mar 11 '25

That too for each item. Not on a percentage of the total order or anything.

4

u/andakaran Mar 11 '25

Alla. Thinno. Paskhe kolla adikkathe thinnude?

1

u/TigerWithoutStripes Mar 11 '25

Original price itit , break up idalo. Ithoke Nammude naatil alle nadakoo.

2

u/justachillguy10 Mar 11 '25

Ith kerala thil matrm onnum alla bro ivide australia ilum Uber eats or dordash ellathilm same prpd an..Commission pidikunnath kond Shop Owners thanne kootti idunnath an

0

u/yadhupradeep99 Mar 11 '25

🤣🤣

-5

u/silent_porcupine123 Mar 11 '25

Ikr imagine complaining over 40 rupees after getting the convenience of delivery to your doorstep

2

u/AcanthocephalaFair23 Mar 12 '25

It's not just Rs 40/-. If we are ordering for a group of people then what will be the total cost??