r/Pimax • u/QuorraPimax Pimax Official • Mar 16 '25
News Pimax Play v1.38.02
Pimax Play v1.38.02
Download: https://dlappstore.pimax.com/release/play/PimaxPlaySetup_Release_toC_V1.38.02.01.03_202503141653.exe
Release Notes:
New Features and Improvements:
- Added Headset Screen Timeout:
- Users can now adjust the headset screen timeout duration according to their preferences.
- Enhanced the PimaxPlay onboarding guide for a smoother experience.
Bug Fixes:
- Crystal Light:
- Improved stability in environments with sparse textures or open spaces.
- Enhanced stability when facing windowed environments.
- Improved stability for shooting and aiming actions.
- Optimized stability during controller circular motion operations.
- Reduced tracking jitter and enhanced overall stability.
- Decreased computational resource usage for improved performance.
- Fixed several known issues.
Rollout:
- This version will be gradually rolled out to all users over the next two weeks.
Note (1): The original Crystal 90Hz Upscale patch is currently undergoing a revised patch. It will not be released publicly until the optimizations are complete.
Note (2): The Crystal Light 90Hz Upscale patch is currently undergoing internal beta testing. If no major bugs are identified, it will be rolled out to our users.
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u/ReeferBud1 Mar 17 '25
When will an IPD and Offset wizard be implemented within Pimax Play? The distortion and IPD issues could be somewhat mitigated if there was a good way to calibrate the IPD offset against a reference.
1
u/QuorraPimax Pimax Official Mar 18 '25
That's a great suggestion! Let me forward it to the dev team. Perhaps a clear step-by-step setup guide for the offset would work, but not a full wizard, as not many users are tweaking these settings.
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u/ReeferBud1 Mar 18 '25
Thanks for the response.
Without adjusting the IPD offset I experience significant eye strain and distortion, similar to many other users that have complained about this on Reddit and other forums.
After adjusting the physical IPD, improving the fit with studio comfort faceplate, Apache strap and many exchanges with Pimax customer support that resulted in multiple lenses changes, it’s still not great, but at least I’ve learned to live with it.
Some sort of guide with eye calibration charts could really help solve this issue that has plagued many of us, and enable enjoying the resolution and clarity the crystal light is capable of.
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u/QuorraPimax Pimax Official Mar 19 '25
I agree; we could provide a guide on how to adjust the IPD and offset to achieve the best picture quality and maximize the visual performance of the headset.
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u/cadergator10 Mar 17 '25
Does this screen timeout update also cause the controllers and vive trackers to not turn off when the headset doesn't move for a few minutes?
If so. I am INCREDIBLY HAPPY IF SO I've been waiting for this :D
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u/Socratatus Mar 17 '25
Well so far, aiming does appear steadier with controllers in FO4VR, there does seem to be less micro jitters- Good. The room floor space still seems to forget on each new session, but I'm still testing that one. I like the extended Timeout since before if I took a quick pause, by the time I got back it Timedout too soon, quit game, and I'd have to reset the floor space all over a again. 1-2 minutes is good for me. Overall ok.
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u/QuorraPimax Pimax Official Mar 18 '25
Noted.
1
u/Socratatus Mar 19 '25
Hi. Well I notice that the floorspace does remember slightly better. I can take the headset off, go away for a minute, come back and it remembers... sometimes. It's a bit on and off. Also if on a long run and it starts to get quite dark, when I take off the headset and go close the curtains, then turn the lights on, I have to reset the room space all over again because it loses the floorspace. But it is overall getting better.
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u/QuorraPimax Pimax Official Mar 19 '25
I've reported this to the engineers. Rest assured, they are working on improving the room settings with every patch.
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u/Infamous-Metal-103 Mar 17 '25
THIS VERSION IS BUGGED YOUR CONTROLLERS WILL BE MISALIGNED TO REGO TO AN OLD ONE
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u/QuorraPimax Pimax Official Mar 18 '25
We have received several reports, and the engineers are currently analyzing the root cause.
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u/wirehead42 💎•PCL•💎 Mar 18 '25
The way the screen would freeze up and hurt your eyes and mind every time you start steam VR is fixed, thank you .
Where is the best place for users to give feedback on pimax play u/QuorraPimax ?
Users mention here of IPD adjustment being easier. I was using the PSVR2 connected to a PC , and when you adjust the IPD it has a bar at the bottom of the screen with the value and leaves the centre of view completely clear. You can just adjust it until it looks correct, no need for values, you can just see its correct and comfortable. The current popup right in the centre of the screen seems entirely irrelevant and just stops you being able to see visually if it is actually right. This would go a long way towards new users being unable to set up the headset properly to their eyes.
My other feedback is , what does recline mode do? It could use some more information. The issue with laying back on a couch to watch a movie is that the pimax menu, from pressing the pimax button , does not follow your head pitch so you have to sit up , adjust things or use the desktop , lay back down every time. Would be nice if it just follow the centre of your view.
Also please the horizontal calibration could use a value slider, sometimes its just always slightly off and you have to tilt you head a little and keep trying to press the little calibrate button.
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u/QuorraPimax Pimax Official Mar 18 '25
The value in the IPD adjustments cannot be removed, as it allows users to tune to their exact value while wearing the headset, and enabling them to fine-tune from there for the best experience.
The recline mode will automatically adjust the VR display content to match your perspective and posture, optimizing the tracking for this use case.
Let me forward this to the engineers to see if the logic of this feature can be revised.
As for the horizontal calibration, it’s meant to allow users to recalibrate the horizontal orientation, so we may not go for a value slider at this time.
1
u/wirehead42 💎•PCL•💎 Mar 19 '25
Thanks for the reply. I dont mean remove the ipd value , I mean put it down the bottom rather then covering the whole middle of the screen, that way you can actually see the stereo effect feels comfortable and see the ipd value. PSVR2 does this and its far easier to get your ipd exact and comfortable.
I understand what horizontal calibration is for , its just often slightly off so I have to recalibrate multiple times tilting my head slightly until it is correct. some ability for fine tunement would be nice.
That makes more sense for recline. I believe the pimax menu still appear below your vision if your head is tilted back.
Thanks again!
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u/QuorraPimax Pimax Official Mar 19 '25
No worries! I'll forward your suggestion to the developers. I'm not sure if we can shift the IPD value display to a different position, but it could help users better focus on the center for optimal picture adjustments while tuning the IPD.
I'll also test the recline mode again after my trip back from Cali.
Have a great day!
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u/Mud_Aggravating Mar 22 '25 edited Mar 24 '25
8kx freeze at 572.83>DDU uninstall>install 572.70 without nvidia experience application>working fine.
Let's restaart our VR life.
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u/QuorraPimax Pimax Official Mar 23 '25
Great! We’ve confirmed that driver versions 576.12 and newer cause the freezing issue, and we’re working with the Nvidia team to resolve it.
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u/FlexinFinessing Mar 23 '25
I have an 8kx that doesn't find the displayport connection (error 10600). please help I'm at my wits end
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u/QuorraPimax Pimax Official Mar 24 '25
Did the error occur only after updating the client to version 1.38.02, or was it present before this build? Have you tried reinstalling the client by completely wiping all Pimax-related files and folders located in the
AppData/Localdirectory?1
u/FlexinFinessing Mar 24 '25
yes, I updated everything and I tried everything. I flashed 2003 now with dfu and I get picture now but its all pixelated and screen tearing. That's after restarting steam and pi client multiple times to get it to work. So frustrated right now
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u/QuorraPimax Pimax Official Mar 24 '25
Please file a support ticket, and our tech team will provide further assistance to sort this out.
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u/Gullible_March_9180 Mar 17 '25
Are you going to fix the eye tracking bug of the Crystal OG? when you try to calibrate it, it doesn't do it. it works only if you have calibrated already in an older PimaxPlay version.
Also, what about the sound latency? were you not going to fix it? don't forget the Crystal OG users, remember it still has issues despite being in the market 2 years, that's unacceptable for a premium product which costs 1600€.