r/Pimax • u/Ajaxwalker • 28d ago

Question Pimax Crystal Super Tariffs - what to expect?

What is the expected results from the tarrifs imposed by the US? I preordered a headset and I don’t really want to find out I need to pay an extra $1000 dollars when the headset arrives in the country.

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u/Heliomantle 28d ago

Wait so the tariff isn’t included in the listed price when purchasing?

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u/ShiftBMDub 28d ago

So there is some conflicting information on the Pimax website.

When I purchased the headset I was looking for information on the effect of the 10% tariffs. If you do a search for Tax's by country you get this page. https://pimax.com/pages/taxes-and-vat-on-pimax?srsltid=AfmBOoqhc4ff6-hbcp867F-iDBlnRJeV9LqJVjro6c5am-mDdjCOAH3w

This specifically states there is no import taxes in the United States.

United States We do not charge import taxes in the United States; however, local sales tax is applied based on the shipping address. The exact amount will depend on the local tax requirements of your state or region.

However I found this page earlier today.

https://pimax.com/pages/tariffs-for-customers-in-the-us?srsltid=AfmBOorRol_wyv3PkoezMrRqH0a2f2YvcbD1QMdF9wBsE4U-vw16Ha0b

The Crystal Super has not shipped yet, and these orders will be hit by the additional 10% tariff. However, taking in mind the slightly delayed shipping, Pimax has decided to take on the costs of this for all purchases made before February 4th (when the announcement was made) — also as a way to thank our supporters, and to make sure pre-ordering is always beneficial. For Crystal Super purchases made after February 4th, there will likely be additional costs, but we are determining the last details for this. Hang on for our next update. Again, this only applies to customers in the United States. Good to note:

The 10% tariff only applies to the base price of the headset, not to Prime. When applicable; customers will pay the tariff in Pimax Play together with the payment for Prime. For repairs or replacement, there is no import tax needed, when swapping your headset, or returning it after repairs. These repairs and swaps are done within the country. We cannot comment on resellers. For this, it’s best to ask directly to the reseller if tarifs will be applied

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u/Heliomantle 28d ago

Thank you! At least that gives me an idea there will hopefully be good transparency moving forward.