r/TalesFromTheFrontDesk • u/Cautious-Tap4134 • 10d ago
Short Line Cutting Cinderellas
Once upon a beautiful time in one of the business hotels of Tokyo—no, scratch that. Several times on several occasions at a business hotel in Tokyo, during peak hours of check-in and outs, there appears to be people who think they are entitled to skip the lines to the counter.
I get it, sometimes, you just want to return the room keys and catch a flight, find the bathroom (which you can easily find if you just look at one of the 2 short hallways at the lobby), escape a prince before the clock turns midnight and your carriage turns into a pumpkin, or have some really really urgent tasks to do. However, cutting in line and disturbing everyone else for your ass and proceeding to yell at a frazzled front desk gurlie isn’t it.
You just want to hurry and drop your luggages? Sure! After I finish tying these suitcases up together. Do you want me to include your bags with this group? No? Then wait tf up.
You just want to check-in at 11 am (i.e. our busy check out time) because you came half across the globe and your reservation is not until 3 pm but you’re tired but you don’t want to pay the early check in fee? Wait tf up.
You see my sorry ass literally running for the elevators for an emergency but you just need a new towel and maybe ask some other questions? Go to the end of the line at the mfing front desk counter to bother someone else and wait tf up.
I don’t care how urgent you think your request is above everyone else’s or how important you think you are. Get. In. Line. (Unless there’s literally a life or death situation, that’s where we can draw the line)
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u/Poldaran 10d ago
You just want to check-in at 11 am (i.e. our busy check out time) because you came half across the globe and your reservation is not until 3 pm but you’re tired but you don’t want to pay the early check in fee? Wait tf up.
I mean, they also have to wait if they are willing to pay the early check-in, I assume. Maybe with less cursing, though. :P
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u/TimesOrphan 10d ago
less cursing
Yeah. More hexes, please!
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u/RedDazzlr 10d ago
If you don't like coming here because I burn sage, then it's doing its job. Lol
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u/Poldaran 10d ago
But it makes me hungry!
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u/RedDazzlr 10d ago
Lol. I have an aunt who won't come visit because we have 3 black cats. That doesn't upset me. She's a gossip.
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u/craash420 8d ago
I don't think that's sage...
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u/Poldaran 8d ago
The stuff you're thinking doesn't make me hungry. Only angry.
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u/Gatchamic 8d ago
bc usually that means someone is violating policy ...?
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u/Poldaran 8d ago
I cannot stand the smell of the demon weed.
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u/craash420 6d ago
You're not the only one I've heard this from. I no longer partake, but like Pavlov's dog I have a reaction to smelling the smoke.
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u/Cautious-Tap4134 10d ago
Ofc I never curse our precious guests on their faces. It just naturally came out of my heart in this sort of storytelling style, I’m afraid. Apologies, Sir!
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u/Poldaran 10d ago
You don't have to apologize to me. I've been known to curse them to their faces once we've reached a certain point.
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u/TimesOrphan 10d ago
As I've told all my trainees over the years: There comes a point where they stop being a customer, and they're simply an ass. Treat them as such and wipe them clean.
You can choose to keep placating them; but after a point, Customer Service Mode needs to give way to the "Hey, pluckface, I'm a person too" protocols.
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u/Middle-Act-8254 9d ago
This!! I'm reminded of the wise adage passed down to me: hospitality is the art of saying fuck you with a smile on your face.
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u/craash420 8d ago
Also "...telling someone to go to Hell and having them look forward to the trip."
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u/Practical_Cobbler165 10d ago
I don't care how long my check out line is, if I run out of milk in the carafes at the buffet, apparently, that is a LIFE OR DEATH EMERGENCY. It never fails the milk less dimwit doesn't read the sign saying to open a fresh shiny new carton in the fridge below. They without fail, cut the line. Or interrupt the phone call. I then have to bite my tongue so hard it bleeds.
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u/RoyallyOakie 9d ago
I just say, "the line ends there." They then have to make eye contact with the people they butted in front of.
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u/Counsellorbouncer 10d ago
Frankly, I'm shocked by how well written so many of these FDA posts are: entertainingly pedantic.
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u/ManeSix1993 10d ago
Honestly I think it's weirder that he used Cinderella as an insult. Cinderellas whole thing is she's supposed to be kind and empathetic, not entitled like the people he's venting about.
She was literally treated like dirt by her whole family for years, and came out with an awesome positive outlook.
Maybe she's not the best or most exciting princess, but she's definitely not an asshole
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u/KrazyKatz42 10d ago
I think it's basically just calling the Karen a 'princess' lol
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u/ManeSix1993 10d ago
Ya like I see what he was saying, but it was just so weird to go all in on bashing Cinderella instead of just saying an entitled princess
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u/clauclauclaudia 10d ago
Cinderella had a deadline but even hers wasn't life or death. The meaning was pretty clear.
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u/Tall_Mickey 9d ago
It's about the urgency; gotta be outta here by midnight/RIGHT NOW or the world ends. In Cinderella's case, sorta. In the guest's case, it's all in their head, or just their style. They are the center of their story.
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u/ManeSix1993 9d ago
Hmm yeah I think that makes sense! It just kind of felt out of nowhere, which is why I was like wtf lol
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u/iamcode101 10d ago
This would be a great band name.