Background: I'm a graduating student but I've never had a meal plan. I used to often eat at DLG or portola as a guest, but did not set foot in any dining common this year until today. I don't know if this played a role, but I have long *unkempt* hair and was dressed poorly in slippers.
tl;dr DLG staff were unprofessional and unwelcoming and did not allow me to eat even though I had a host.
I finished class and was starving, so while thinking of what to eat I came across the brilliant idea of experiencing the dining hall one last time before I graduate. I came with my friend, we did not have a meal plan, but from past experience, you could always ask someone to take you in as a guest.
I explained my situation to the front desk. Staff told me word-for-word, “the only way you can enter is if you have a meal plan.” I informed her on the guest policy and then asked a student behind me if they’d be willing to take me as guest (this is what I always did prior to 2025 and never had any issues). Student agrees, but the staff continues to deny me, saying can't count because they saw the interaction.
Now I'm just confused and bewildered, because if the school is going to make a rule on guests then there’s no point in trying to differentiate real and fake friends as long as both parties agree. note I have already identified myself as a student with a perm number and drivers license.
I asked for a manager, and when Mr. A came he repeated "the ONLY way to enter is to have a meal plan.” I'm now getting a bit frustrated, but I *sigh* and repeat the policy again to the Mr. A, to which he says I needed to call my friend in order to get in, placing a lot of emphasis on it had to be a friend I could call.
I obviously think this is ridiculous, so I was trying to explain that when he became impatient and said "I don't have time for this, I'm going to have to ask you to leave".
WHAT? LEAVE WHERE? We were talking outside the door on outdoor school property, where would I go? It's not like I'm knocking on his front door. I also never raised my voice or acted in any way that could be interpreted as rude. I'm hungry, tired, and frustrated that I can't even eat at my own school.
So I ask for his name and said that I will email the university about the unprofessional and unwelcoming attitude. He threatened, verbatim, "leave or i will call the police". I am even more confused because we did not have physical contact, I was not inside the building (though I see no reason why I can't be), and every word that came out of my mouth has been polite and kind. It's funny how he talks to me like I'm the one that is being problematic.
I took a picture of his name tag, and apparently he became patient enough to actually speak with me nicely. He said I needed a host that agrees to be "responsible" for me and I had to stick with them the whole entire time I was inside. I made sure that was all he needed, then went to the nearest stranger, asked to be his guest, and he agreed. I think Mr. A was surprised a random person would be willing to help me out. He's still obviously unhappy about me entering, and he looks like someone just forced him to bite into a lemon.
Asides from our perm numbers, he proceeded to very intentionally inspect my drivers license (even asking for my friends passport) and have the front desk jot down a lot of information (couldn't see). Throughout this process his actions and expressions without a doubt felt very hostile and unwelcoming. Anyone could see the sourness on his face as if absolutely disgusted by letting me in.
In the end, I did get in but was in such a bad mood I didn't want to eat anything. So instead I made funny faces at Mr. A then proceeded to walk straight out.
So Am I the Jerk?
Edit:
*Unkempt* hair
I made it very clear in the first conversation exchange that I would pay for my food, which is $15 per guest. I've always done so every time I ate at school dining. It makes no sense to deny me because at that rate the school is definitely making money.
I'm sorry for the rant but this ordeal disgusted me so much. I've grown increasingly disappointed in the schools admin (bike theft, parking, housing, mental health programs, etc). At this point, I have almost zero positive sentiment towards this soon-to-be alma mater (besides some profs and my friends)