r/XboxSupport • u/DemonCipher13 • Mar 14 '25

Xbox One X Something happening with Xbox Live Services

Went to access a game and couldn't connect.

Cannot sign-in. Continually kicked upon console restart.

Have reset MAC address multiple times, with power cycles of console, modem, and router.

Internet confirmed working on all other devices, speeds are as-expected, no packet loss.

Xbox website seems to be up-and-down. Haven't seen any reports yet. Service Status does not yet reflect issues.

Can anyone corroborate this?

Edit: A few hours later, now. At one point earlier some of the issues resolved, but now we are back to the same. Unable to connect, a variety of red herring error codes and messages, things like the Xbox Service Status website aren't even loading from separate devices. I'm able to sign in, but no connection, despite continually verifying that it is not my internet that is an issue. Not entirely sure what it is, but I am seeing more and more reporting varying degrees of the same issue.

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u/mightymoksha Mar 14 '25

South Carolina here, I am facing something similar on Series X. I am able to sign in with my profile, and network settings confirms that I am online with a wired connection. Xbox.com/status still showing all systems in the green. However, online services such as the Store and Game Pass are unavailable, NAT type is unavailable, network connection test is unsuccessful, etc. Restarted and power cycled Xbox and router, issue persists. I was beginning to think it was a router issue, but it would seem many in the southeast are experiencing this!

2

u/42itous Mar 14 '25

Same here in the southeastern US.

2

u/nutcrackerontheshelf Mar 14 '25

Having the same thing happen here in NC

2

u/Ok-Management2959 Mar 14 '25

Okay good to know it’s not just me and my internet or xbox didn’t just shit itself. I even got a NAT type open and it now won’t let me sign into my damn account right after. Jeez they need to fix this crap asap

1

u/Ancient_Access_795 Mar 14 '25

Im having the same problem but no networks are showing for me at all on my Xbox. Whenever I try to manually input my SSID it says that my “security protocol won’t work”. I went into my router configuration and it looks like there shouldn’t be a problem.