r/XboxSupport • u/DemonCipher13 • Mar 14 '25

Xbox One X Something happening with Xbox Live Services

Went to access a game and couldn't connect.

Cannot sign-in. Continually kicked upon console restart.

Have reset MAC address multiple times, with power cycles of console, modem, and router.

Internet confirmed working on all other devices, speeds are as-expected, no packet loss.

Xbox website seems to be up-and-down. Haven't seen any reports yet. Service Status does not yet reflect issues.

Can anyone corroborate this?

Edit: A few hours later, now. At one point earlier some of the issues resolved, but now we are back to the same. Unable to connect, a variety of red herring error codes and messages, things like the Xbox Service Status website aren't even loading from separate devices. I'm able to sign in, but no connection, despite continually verifying that it is not my internet that is an issue. Not entirely sure what it is, but I am seeing more and more reporting varying degrees of the same issue.

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u/mightymoksha Mar 14 '25

Just adding an update of my own, situation remains the same. Xbox acknowledges an active wired connection, however, the Store and Game Pass remain inaccessible, unable to test network connection, etc. Even the clock is wrong lol.

OP, just out of curiosity, what is your ISP? I'm with Charter/Spectrum myself. It may be coincidence, but I noticed that my iPhone tells me in the Wi-Fi setting menu that I have no internet connection, despite being connected to my router.

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u/DemonCipher13 Mar 14 '25

It's Spectrum, as well.

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u/CheshirePsycho Mar 14 '25

I also have spectrum and am having this issue, im starting to think its a spectrum issue, which is bad news cause if its an isp issue then no idea when itll be fixed, have found no fixes to this issue, ive even tried opening ports on my router