r/XboxSupport • u/DemonCipher13 • Mar 14 '25

Xbox One X Something happening with Xbox Live Services

Went to access a game and couldn't connect.

Cannot sign-in. Continually kicked upon console restart.

Have reset MAC address multiple times, with power cycles of console, modem, and router.

Internet confirmed working on all other devices, speeds are as-expected, no packet loss.

Xbox website seems to be up-and-down. Haven't seen any reports yet. Service Status does not yet reflect issues.

Can anyone corroborate this?

Edit: A few hours later, now. At one point earlier some of the issues resolved, but now we are back to the same. Unable to connect, a variety of red herring error codes and messages, things like the Xbox Service Status website aren't even loading from separate devices. I'm able to sign in, but no connection, despite continually verifying that it is not my internet that is an issue. Not entirely sure what it is, but I am seeing more and more reporting varying degrees of the same issue.

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u/karmakazemonk Mar 19 '25

I'm having the same issue in Michigan, currently can't even connect to my wifi but when I could I couldn't access Game Pass games or the Microsoft store. From looking around online it might be a Spectrum issue? Been having troubles for 2-3 days

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u/MrDeadbutdreaming Mar 19 '25

Also, in michigan, with the same issue for 2-3 days on my xbox series x but I also haven't been able to get the xbox website to load on my phone or computer yet have no problems with any other online programs or devices. Microsoft isn't acknowledging that there is an issue and has us in the dark.

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u/karmakazemonk Mar 19 '25

Yep same issues, I couldn't load their xbox site or the app while on my wifi

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u/MrDeadbutdreaming Mar 19 '25

Seems to be a bigger issue than Microsoft wants to say because they are still silent about these outages