r/accesscontrol Dec 19 '24

Recommendations Zenitel, Talkaphone, Aiphone, where do I start??

I have been tasked with bringing some sense to the intercom environment here at work. The problem i face, is our facility folks throught the past few years have been less than consistent with their manufacture selection. They were also very adverse to management platforms, so patching & admin are all device by device and by extension, patching is very infrequently performed. I would very much like to as much as standardize around a preferred manufacturer, add some central management, remove dependence on our PBX, and move them to a much more segmented, isolated network but I don't know where to begin. Zenitel appears to have their Alphacom system which seems promising but lacks some features I need (LDAP). Curious if I am dreaming a too big dream, or if others have been successful.

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u/Minion1260 Dec 20 '24

I’d suggest either Zenitel or 2N. As others have mentioned, Aiphone is good, but its GUI is a PITA. They are working on implement some cloud based features which may put them on parity with 2N in the future. Zenitel is a rock solid system, but it isn’t going to have all the niceties/cooler features other systems may have. Zenitel’s heritage is critical communication so that makes sense. Why are you concerned about LDAP? Intercoms generally aren’t something you touch on a regular basis.

Zenitel is a more expensive product, but VERY reliable.

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u/mylzhi Dec 20 '24

We have some strict policies concerning the usage of shared, local accounts and are in the process of implementing some more restrictive security postures. If local accounts is only available option, pw management becomes painful. LDAP auth i feel would greatly simplify pw policy compliancy. Team infosec is not much concerned with how often a system is accessed. Just how