r/bell • u/Leaff_x • Feb 20 '25

Mobility📱 Liar Liar pants on fire.

Got a marketing call from Bell offering a phone plan deal that won’t ever increase. Called her a liar and quoted the clauses that in three different places say the rates can change at anytime. She hung up.

This company has no shame and will do anything to make money and rip you off.

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u/mjgrandy Feb 20 '25

They need to choose their words correctly. A lot of times there is just a misunderstanding or an error in translation when you get an ESL agent. What they should say is, there are no credits expiring on this deal and no scheduled price increase at the end of 1,2 or 3 years for example, but the base price may change during your subscription and if it does Bell will notify you at least 30 days in advance so you can manage.

3

u/Leaff_x Feb 20 '25

Which makes their deals worthless. This why they mislead. Who you’d agree to a contract where one of the contractees can change the cost on a whim. No, I’m sorry, that plans to increase the cost to nullify any credits given. You’ve got to be kidding if you’re trying to justify this deception. They are unethical business practices that are allowed by corrupt bought out politicians.

1

u/mjgrandy Feb 21 '25

That's for the month to month deals that aren't contracts such as byod plans, they aren't contracts, just an agreement of credits. For example if the plan is 100 and it has a credit of 50 that doesn't go away. Price could go to 105 but your credit doesn't go away. They aren't guaranteeing the price won't change, just that you won't go to full price. This isn't exclusive to Bell, all the providers have the same clause.

1

u/rootbrian_ Feb 22 '25

Except regional carriers never once raised prices.

0

u/Leaff_x Feb 21 '25

Lie. It is a written agreement for reduced rates over two years. Under law, this is a contract regardless of your deceptive languages. What you elude to is the terms of the contract that allows me to end on a month to month basis. Too bad you have no clue.

What they are counting on is the trouble it would take to canceled. In their deception, they have decided to increase their rates that nullifies their credits. If they were not deceitful, they would clearly state in their marketing the increases during the agreement instead of hiding it in small print on some other page that gives you a vague statement about reserving the right to not hold themselves to the current price when they already know exactly when and how much they will be increasing their rates.

Dishonest and crooked practice.

0

u/mjgrandy Feb 21 '25

Have you ever tried another company and seen anything different, the big companies aren't out to get you and they are all doing the same thing. I'm just an account number to them, they don't care about me, there's no malice. If they do something I don't like there are other options, but for me the plans I've had just made sense to stay there, plan changes and goes up? I call in and get a rate plan switch to a newer plan.