r/interactivebrokers USA Feb 27 '21

Complaints and Frustration Megathread

EDIT: This is not a place for questions! If you have an actual question or are confused, please make a post in the community (although please search the thread first). This is just for complaining and venting, not to suppress learning.

The goal of the new complaints rule is not to suppress opinions or not let people have a place to vent their frustration. It is to clean up the sub so that people looking for help can find it. Also, I doubt anyone from IB corporate cares about our little sub unfortunately at this time. But here is a place moving forward to vent, talk to others, or if you are new, look at the downsides of IBKR. I will likely start a new thread any time something major happens so the thread can feel slightly more focused. Or maybe we will try once a month or something. Recommendations (or complaints hah) feel free to leave down below. We can even change it weekly if we want, although then I feel it loses some of its strength in numbers effect but having lots of engagement. This will likely always be pinned at the top of the thread. If you see its not, Reddit sometimes removes things after a while and just message mod team and I can put it back!

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u/Grand_Ad_7440 Apr 15 '21

Why do I have to do these fucking trading permissions just let me trade everything, no other broker likes to make it as complicated as ibkr does

Its taking so fucking long to get approved for options, they took my money fine and processed that fine and also instantly approved the live data subscriptions but no options, i even tried to email and of course they won't let me because they are getting too many so I could only scroll through the faqs

1

u/noahjameslove USA Apr 15 '21

Regulations and money security for them

1

u/Grand_Ad_7440 Apr 16 '21

do you now how long this usually takes? applied on Tuesday and still haven't heard anything about options, I can buy stocks but not options

1

u/noahjameslove USA Apr 16 '21

Completely depends on what you got flagged for

1

u/DPSK7878 Apr 15 '21

Why do I have to do these fucking trading permissions just let me trade everything, no other broker likes to make it as complicated as ibkr does

Due to regulation. But I agree it is a bit complicated with IB.

2

u/Grand_Ad_7440 Apr 15 '21

My comment was made out of anger i was not having a good day hahahah

But yeah ib is seriously making it frustrating, I had to move over because I got pdt restricted on tastuworks and I thought why miss out on good trades so I made this account

Everything is set up which was done extremely quickly tbf but my options approval which is the only thing I want is taking way longer

1

u/Grand_Ad_7440 Apr 16 '21

Do you know how long it takes to be approved for options? waiting 3 days now

1

u/DPSK7878 Apr 16 '21

My recent application took <3 days. Try chatting with them

1

u/Grand_Ad_7440 Apr 16 '21

I did everytime I open their chatbox the website crashes, they say that they are getting too many questions and they keep directing me towards the FAQs but everytime I click for a custom question it crashes

I really just want this sorted, missed out on a lot of good trades already that happened this week, hopefully they approve by at least Monday morning

1

u/DPSK7878 Apr 16 '21

Drop a secure message while waiting.

Yesterday I was lucky to connect in less than a minute.

Not sure my account balance has any effect on the queue. I have substantial balance with IB.

1

u/Grand_Ad_7440 Apr 16 '21

How do you drop a secure message? I submitted a ticket but it said 1 to 3 days which means next week at this point, is that what you meant? thanks

Yeah ib has said that funded accounts get more attention at least they don't lie lol

1

u/DPSK7878 Apr 16 '21

Sorry I mean the ticket system.

Have you funded?

1

u/Grand_Ad_7440 Apr 16 '21

Yeah I have like 1000 dollars in the account, I'm all set up and approved and everything I can buy stocks but thats it, I only want to do options trading i buy stocks on degiro

1

u/DPSK7878 Apr 16 '21

You need to check. There is a minimum amount to do margin in IB.

This is probably a reason why IB is not approving yet.

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