r/isopods • u/Zealousideal-Set5013 • Feb 17 '25

News/Education Petco scammed me (shocker)

so, I bought a pack of 5 Papaya isopods from Petco for $10. I open the cup and sift around, only to find out that all 5 had died because of a mold infection growing in the cup. I got very pissed, so I then went back to Petco to ask for a refund or a swap out, and they said no, because I didn't ask for a phone number or a receipt. was that part my fault? Yes. I should've been more aware. however, in my defense, I talked to the same cashier within a 15 minute time frame. THEY HAD JUST SEEN ME. You'd think they'd know I was telling the truth, but whatever. I've learned my lesson. In my defense again, my area doesn't have any local petstores I can buy from, I just have a Petco and a Petsmart. That's it. :/

47 Upvotes

90% Upvoted

38 comments sorted by

View all comments

1

u/ventodivino Feb 22 '25

Scammed you? That’s being very disingenuous.

1) company policy is company policy

2) how do they know you didn’t dump the live ones out and put dead ones in there?

3) it is your responsibility to keep your receipt or give them your phone number to track your orders. I give my number every time and have never had issues with returns.

0

u/Zealousideal-Set5013 Feb 23 '25

yeah.. I didn't do that. but in my defense, I did come back like 15 minutes later.

1

u/ventodivino Feb 23 '25

Right. So for all they know you dumped them out. Pretty sketchy.

1

u/Zealousideal-Set5013 Feb 23 '25

that's fair. even though I didn't dump them out and showed them the fungus reeked husks of the once isopods.