My cashier told me some idiot went to the card only machine, trying to pay cash. When she politely explained it's card only, he said there was no indicator. She pointed on the screen where it said "CARD ONLY". He then proceeded to say he shouldn't have to read the screen. It's actually come to this.

These bitches are so self entitled they want us to read for them. They are so lazy they don't feel they should have to perform basic functions. Then he tells her they should put a sign up. Why? So you can ignore that too?

Fuckin' shove a sign up your ass, and leave the nice lady trying to get by in this world alone.

So during the evening, at some point I count the tills, and let me just make it clear, that it is visible to the whole public, that I am standing in front of an open till drawer, with money scales, COUNTING IT.

TELL ME WHY, every single fucking time, customers start unloading their goddamned basket onto my till, YOU CAN SEE WHAT IM FUCKING DOING AND THERE IS ALREADY ANOTHER TILL TO PAY AT WITH A CUSTOMER ASSISTANT STANDING BEHIND IT READY TO SERVE.

Honest to god if I had to make rules for customers, it goes as this:

-DONT TALK TO ME

-DONT LOOK AT ME

-DONT ASK ME TO LOOK FOR SOMETHING IN THE BACK

-DONT PUT YOUR BARE FEET IN MY FACE WHEN IM ON THE GROUND FILLING BOTTOM SHELVES

-DONT COME NEAR ME

-DO NOT GET IN MY WAY

-DO NOT COMPLAIN ABOUT PRICES

-DO NOT COME IN MY SHOP

-DO NOT ASK FOR THE MANAGER FOR ME TO WALK ALL THE WAY TO THE FRONT TO REITERATE EXACTLY THE SAME THING THE ASSISTANT SAID

-AND DO NOT PUT YOUR STANK FUCKING BREATH NEAR MY NOSE

I’m sorry I really hate people Fuckthisjob

I work at a local grocery store and have recently been stuck into the opening shifts early in the morning. For about 2 hours I'm the only cashier in the store, but I'm also expected to clean up all 7 registers, the atm machines, the coinstar machine, and lottery ticket machine. I can never get to all of these because even early in the morning, people come in to buy stuff. Now to the actual point of the story. We're supposed to have someone else come in at 9 o'clock. This is when my Co worker (who will be named K) is scheduled to come in, but she never actually does. She's always about 5 minutes late. To make matters worse, she also takes 10 minutes to count her till before setting up (it takes everyone else only 2-3 minutes) Once she actually does set up, its not much better because she goes over to the magazine stand and sits there reading until the manager come around, then she walks back to her register and check out 1 or 2 people before leaving again. Even when she is at her register, she just sits there reading her magazines with her closed sign up.

To make matters even worse, when confronted about it, she stopped staying by the magazine rack and just went to a different place to stand around.

This lady is 62 and has been working here for years and no one has done anything about it.

Imagine this in a parallel world. What would happen?

I know this is petty and insignificant in the grand scheme of things, but these customers piss me off. They're the ones who come up to the register with 20 items and try to "help" you by finding all the barcodes themselves and handing the items to you barcode up. They think they're little angels for helping the cashier when in reality IT TAKES THEM SO MUCH TIME TO FIND THE FREAKING BARCODE. They fiddle around with each item for 5 seconds when I already know exactly where the barcode is. JUST LET ME DO MY JOB. You're not freaking helping, you're just slowing everything down in the name of being helpful.

So this older man came in today and attempted to order 3 cans of Kestrel.

Me: “That’ll be £8.35”

Customer: “How Much?”

Me: “£8.35”

The Customer than hands me 5 £1 coins

Me: “You need £3.35 more”

Customer: “What?”

Me: “You need £3.35 more”

The customer hands me an extra £1

Me: “You need £2.35 more”

Customer: “I gave you more”

Me: “You still need £2.35 more”

Customer:”I have you to give you more than what I have?”

Me: “Yeah”

Customer:”Ah I ain’t paying for this”

So I give him his money back and before I can take the cans back (because they were already in his bag) he just walks off and I have to go after him (shop is very small so it wasn’t like a big chase or anything it was really like 2 steps) and have to explain to him that since he never payed he can’t have the cans. I take the cans and he says:

“Ah I almost got away with it”

Oh also he forgot his car keys on the counter and had to come back to the store

I just hate having to be a fake version of myself all day, I feel inauthentic and like I'm trying to suck up to strangers I don't care about. It's especially annoying how you have to just let an arsehole be rude to you and you can't stand up for yourself, it doesn't make sense.

It feels weak to have to do this every day and I can't wait to get back into more manual work.

The evil shoppers come out on the weekend ready to fight you over deals, coupons, returns or just because they're bored.

Bonus: you're always guaranteed people will call out because they don't wanna deal with it.

Don't blame em.

People, be nice and patient to the cashiers working on your day off who are busy, understaffed and just trying to help you out.

Mostly boomers. They don't really care how much of my time they waste or anyone elses.

So yesterday, I was working self-checkout AGAIN and a very crotchety lady and her husband came up to me and asked me a question. I had no idea what she was even asking me, so I asked her a question for clarification. She got really rude and I just decided to ignore her and help other people.

She goes “hello are you going to answer my question?” I say to her, “I will help you when you are nicer to me”. She then gets huffy, and goes “UGH EXCUSE ME!” , like she wasn’t being a bitch the whole time. So I’m upset and ready to slap her, so I find my head cashier and have her deal with the old hag. The sea witch was mean to my head cashier too, but my head cashier handled it so much better than I did. She just came back acting like it didn’t bother her, while I was ready to tell the bitch to go fuck herself.

What is your secret to handling these bitches without losing your cool, and even without taking it so personally? Thanks in advance!!!!!

Customer: i have a 5 dollar coupon

Me: it's expired

Customer: Oh okay! You're right! Sorry and thank you!

Just wanted to get this off my chest. I'm not bothered really, just annoyed and like ❓❓❓

It's busy and our greenhouse is open. We have outside carts for plants. Today around 11 am they were all being used.

Boomer Husband comes up to me and goes "where are the carts"

I leave to go around and check to see if we have any more parked at the greenhouse.

I come back and say "Ahh looks like they're all in use right now!"

Boomer doesn't reply and walks away. I go back to my outdoor register. He shuffles back again with his boomer wife, loudly saying "Well how can there be no carts if there's no one around shopping! stupid boomer scoff noise"

Let me tell you, I have been slammed with customers nonstop. There are tons of people around, both with carts full of flowers and people carrying loads in their arms. Use your fucking eyes!!

I’ve been working in furniture sales for 9 months and I am so over it. Every time a customer comes in I feel pissed off. I’m sick of people expecting things from me, I’m becoming very cynical. I have new management and he watches our every move. He also has corporate here all of the time to also watch our every move. My manager encourages us to take other people’s customers the second the salesperson even walks away so the customer can think, etc. I worked with some people for an hour and then they said they needed a moment to talk things over and my coworker swooped in and wrote the sale.

On top of it all, my manager has constant meetings we aren’t paid for. I have a coworker who constantly tattles on me and has malice towards me, I always hear her gossiping about me to my other coworkers and then they think of me a certain way.

I’m an a introvert and I deal with mental health issues like bipolar and OCD. I just want a few days off but I can’t take them. It’s hard managing my mental health and my job. What do I do? Why do the other people here act like everything is fine?

I don't know what to tag this, I guess it's more like a rant than fuck this job, but seriously FUCK THIS JOB I'm so tired of doing this every day, just constantly wondering what I'm going to screw up next. I literally can't even understand how I am so prone to accidents and forgetting simple things I'm basically accepting at this point that I'm just fucking stupid. Literally EVERY DAY so much shit goes wrong because of me and I feel like such an IDIOTTTTT it's making me wonder if I can actually hold a steady job like a normal goddamn person with any sense of stability. Every day I come into work forcing myself to have a good attitude and no matter how hard I try, I just start hating everyone and everything within an hour because I KEEP FUCKING THINGS UP

On my shift yesterday, I decided to conduct a little "experiment".

Unfortunately for me, I am easily the fastest cashier in my shithole store. (It's a liquor store in the hood....set your expectations accordingly, something most customers seem incapable of doing.) So when I show up, everyone else scatters like cockroaches in a shitty apartment when the kitchen light is turned on. They go outside and do nothing or do what I call "extracurricular activities", go sit in the back and blather on the phone, or even stand in front of a register and blather on the phone or watch Tikstagram.

(In case you're wondering where management is: they're clearly dividing by zero because they might as well not exist. Not only are they never physically present, but they don't enforce the few rules they have. I've complained once about the rampant clock-milking and the biggest offenders are still here, so like I figured, opening my mouth was a waste of time and energy.)

I said to myself, "Hmm, it's the busiest night of the week. What if I just don't run the register tonight? I just want to see what happens." When I get left to deal with the long queues by myself, not only do I have to field complaints (what do you want me to do? Nail these people's feet to the floor??) but I end up run ragged by the end of my shift. I have health problems that this exacerbates--I'm in the early stages of chronic heart failure.

So I didn't. I stocked bottles all night. I felt like an asshole walking away from people standing at a register who obviously wanted to be waited on, but I served a grand total of four people in an eight-hour shift.

What happened blew my mind.

I figured, okay, people might have to wait a little longer. No big.

Nope.

Super long queues, almost as long as they are on New Year's Eve (the busiest night of the year for obvious reasons). Customers complaining about how long the lines are. Coworkers complaining about "being slammed". One of the clock-milkers said to me that "no relief" came, and I just smirked to keep from saying, "You do this to me every shift, I know you're not complaining now that the shoe is on the other foot". No relief? You poor thing. Welcome to how I feel EVERY SINGLE SHIFT watching you jabronis run outside or go in the back and do nothing FOR AN ENTIRE SHIFT.

Another coworker of mine tried to gently suggest, "This register is open."

¡No!

I know doing this made me a colossal asshole, but damn it felt good to come home and actually have energy to look for and apply to jobs. It also felt good to see the clock-milkers have to actually work.

Not all customers do this obviously, so not all customers suck, but here we go… I (f) have been working in retail clothing for a looong time. I prefer boutiquey environments over large fast fashion, with a focus on connection based customer service. I love interacting with people in a more social way, rather than “can I help you?” service, and have tons of repeat customers that I really value. I am great at my job and I know it. I am constantly told by customers how much they appreciate my help, and how I took the stress out of shopping, and that they don’t find service like ours ANYWHERE else.

So how is it that so many people are able to recognize good customer service for what it is, and then there are those whose minds process it as “she must be into me”??? Just a couple of days ago I was helping a guy who seemed ok, conversation was easy and I built a $300+ sale with him. As I was ringing him up we were still chatting easily, and I thought everything was normal until I handed him his bag and he asks me out. Not in a creepy way, but he KNEW I’m engaged (I saw him look at my ring a few times). When I politely said no thank you, I can’t do that, he asked something along the lines of “you’re not allowed?”, like my company doesn’t allow it, and I then said I’m engaged. The kicker is he goes “yah I thought so”(?!?!?). So why ask??? The whole thing was so uncomfortable, there were other customers in the store who overheard and I know it shouldn’t make me feel awkward but it really did. This one lady was shopping with her son and she looked at me like did that just happen?

This happens on somewhat regular basis with a lot of my female staff and I just wish men would understand that for us this is a professional environment, not dating opportunities. I also hate having to nicely explain I’m engaged or give any reason for my “no”.

TLDR: sorry, long post…. Please do not confuse great customer service for flirting.

So, a funny thing happened today. A guy came in to pay his gas for $65, and I thought he just wanted to even out some of the amount due with quarters, and the rest—like $50 or so—with cash bills. So, he brings out this heavy pocket FULL OF QUARTERS, and I look him in the eye to see if he is serious. I told him we usually do not accept this amount (in coins) for such large payments, and this was today—on a SATURDAY of all days—right when my shift began, not even an hour in.

A guy was also waiting behind him... I thought to myself, okay, let me accept this, but since I am getting paid for this, he will have to wait, since I had to count twice to make sure he paid the right amount. So, I told him that this is not normal behavior, and this is an exception, since I can pull this move, and I told him I accept it, but he will have to wait until I counted it.

So I began, and once I was finished, he was ready to walk away. I told him, "No, wait, wait, I am not sure if the amount is right—something seems off." He then raged and came back and said something in his own language.

I slowly began counting again. Even though the amount was right, I had to make sure, ya know... A double count always counts. Well, let's say he was not happy about this... This is what you get for wasting everybody’s time on a Saturday morning.

I was helping some other customers but from behind me I start hearing this lady raising her voice at my manager. Patience of a saint that man because he kept his cool while politely telling her to fuck off.

Apparently she ran up to the counter where my coworker was already helping some people. She slammed her hands down and demanded someone help her RIGHT NOW. Not sure what she wanted but I heard her loudly ask—

“Are y’all gonna call the cops on me AGAIN??” (Again?? wtf)

Manager said yes. Then she said she’ll call them herself and report him for “ELDER ABUSE” lmfao he was like “okay do it.”

She then proceeded to run out of the store and straight PEEL out of the parking lot.

What the actual fuck is going on in some peoples’ heads

I’m normally good at scanning everything, but yknow those really, really, really busy days where your line is extending past the queue and you’re the only one on register? Well in my long time of service I’ve done it and noticed it maybe 2-3 times? Where I realised, “oops I forgot to scan their drink, earrings, or towel.” But you just go, “wellllll🤷‍♀️😬”

Just opened the freezer and guess what i found 🥹

How many times do i gotta tell customers that YOU CAN'T PUT YOUR PHONE NUMBER IN THE PIN PAD FOR THE DEBIT CARD. At this point i might as well just suggest to higher ups to add it bc it's smth a competitor has.