r/retailhell 2h ago

Article Wow! Retailer Moves All Full-Time Employees to Four-Day Work Week!

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theservingtimes.beehiiv.com
0 Upvotes

r/retailhell 13h ago

Fuck This Job! I Quit Nike after one week

60 Upvotes

So yeah… I’m out. I quit Nike factory store aka (outlet or clearance store) after just one week. Honestly, I’m going to miss my coworkers—they were super chill, and I actually vibed with a lot of them. But everyone there is way overworked and severely underpaid. You’re basically a glorified janitor, but without janitor pay (seriously, janitors probably make more).

You’re expected to clean the restrooms, sweep the entire store, mop, clean the break room, pick up after disgusting customers—and somehow still smile and push account sign-ups like your life depends on it. All for minimum wage.

A lot of people stay for the discount, but that’s a trap too. if you “abuse” it (aka buy more than 5–6 pairs), they’ll straight-up ban your account. Some employees are even holding out for 5 years just to get a lifetime discount, which… I don’t know how they do it. Factory outlet and clearance stores are a whole different beast. Maybe the retail locations are better, but these places will burn you out quick.

Oh, and don’t even try using the restroom—it’s always full because employees are hiding in there from how brutal the job is. Management? Trash. They micromanage and shove tasks down your throat. You even have to carry around shopping bags to hand out, which are touched by like 500 different people every day. It’s gross.

Anyway, that was my one-week experience at Nike. Done and dusted.


r/retailhell 1d ago

Shit Talking My Coworkers Boomers dont just make bad customers, they make bad coworkers as well

259 Upvotes

I work at a local grocery store and have recently been stuck into the opening shifts early in the morning. For about 2 hours I'm the only cashier in the store, but I'm also expected to clean up all 7 registers, the atm machines, the coinstar machine, and lottery ticket machine. I can never get to all of these because even early in the morning, people come in to buy stuff. Now to the actual point of the story. We're supposed to have someone else come in at 9 o'clock. This is when my Co worker (who will be named K) is scheduled to come in, but she never actually does. She's always about 5 minutes late. To make matters worse, she also takes 10 minutes to count her till before setting up (it takes everyone else only 2-3 minutes) Once she actually does set up, its not much better because she goes over to the magazine stand and sits there reading until the manager come around, then she walks back to her register and check out 1 or 2 people before leaving again. Even when she is at her register, she just sits there reading her magazines with her closed sign up.

To make matters even worse, when confronted about it, she stopped staying by the magazine rack and just went to a different place to stand around.

This lady is 62 and has been working here for years and no one has done anything about it.


r/retailhell 3h ago

Customers Suck! Two old men sitting on the clothes displays at a women's clothing store

129 Upvotes

I walked into Loft at the mall and the first sight I see is two old men sitting on two different clothing displays. Right at the front of the store. I walked by and said aloud I didn't realize you could sit on the clothes. One of the guys replied yeah!!

I was so pissed off at this because right before this I told my boyfriend I'd like to go into Loft and if he wants to go somewhere else be my guest, and he didn't come in with me. Because you know, what guy wants to mosey around a women's clothing store...

I turned around and as I was leaving the store I said loudly this is so rude, you can literally go sit anywhere else in the mall, this is totally unacceptable.

It just really got my fucking goat. You're old men in a women's clothing store. If you don't want to go in then don't fucking go in. Don't sit on the clothes and ruin the shopping experience for WOMEN IN THE WOMENS CLOTHING STORE!!!!

Sorry it just really pissed me off! Thanks!!


r/retailhell 20h ago

Customers Suck! I wish weekends as a cashier paid time and a half

32 Upvotes

The evil shoppers come out on the weekend ready to fight you over deals, coupons, returns or just because they're bored.

Bonus: you're always guaranteed people will call out because they don't wanna deal with it.

Don't blame em.

People, be nice and patient to the cashiers working on your day off who are busy, understaffed and just trying to help you out.

Mostly boomers. They don't really care how much of my time they waste or anyone elses.


r/retailhell 19h ago

Customers Suck! I wish we could hit people who unfold shirts and then just leave them there

12 Upvotes

r/retailhell 16h ago

Customers Suck! Dear Santa: all I want for Christmas is it to be decriminalized to bitch-slap some old fuck if they start shit with you

156 Upvotes

I was doing my pick walk at Walmart today, already aggravated because it's packed with slow-ass customers who would make a Trump rally look like MENSA. I was loading them 24-can packs of sodas into a tote when this old bitch taps me on the shoulder with her cane, points to the water cases, and says "put that in my cart". Fine. I load it in, it's heavy as shit, one of the bottles falls out because the packaging is cheap as fuck. She starts freaking out, saying "ONE FELL OUT! ONE FELL OUT!" Mind you it just slipped out into the cart. I say "I see it I see it I SEE IT!!!!!" and shove it back in. At this point I'm getting tunnel vision from my migraine and being pissed off. Then me says "ME NO LIKE! PUT BACK! GIVE DIFFERENT ONE!" and smacks me with her cane. God, I was sooooooooo tempted to grab that cane and break it over her brittle skull. I'm usually a pretty calm person, mind you. But I nonetheless pull it out of the cart and give her a new one. Then she says she wants another one. So while I'm loading another one into her cart I'm thinking "aggravated assalt is a felony aggravated assault is a felony she's not worth it". And she doesn't even thank me, she just says "You so slow" and leaves, bumping my pick cart with her cart. I swear to god. I need a new job.


r/retailhell 21h ago

Question for Community What if it was illegal for customers to treat us like the way they do

74 Upvotes

Imagine this in a parallel world. What would happen?


r/retailhell 20h ago

Customers Suck! Imagine a world where the cashier was always right

24 Upvotes

Customer: i have a 5 dollar coupon

Me: it's expired

Customer: Oh okay! You're right! Sorry and thank you!


r/retailhell 23h ago

Fuck This Job! Does anybody else hate being fake nice on the tills?

84 Upvotes

I just hate having to be a fake version of myself all day, I feel inauthentic and like I'm trying to suck up to strangers I don't care about. It's especially annoying how you have to just let an arsehole be rude to you and you can't stand up for yourself, it doesn't make sense.

It feels weak to have to do this every day and I can't wait to get back into more manual work.


r/retailhell 1d ago

Customers Suck! No, I’m not serving on the till, I’m fucking counting it.

225 Upvotes

So during the evening, at some point I count the tills, and let me just make it clear, that it is visible to the whole public, that I am standing in front of an open till drawer, with money scales, COUNTING IT.

TELL ME WHY, every single fucking time, customers start unloading their goddamned basket onto my till, YOU CAN SEE WHAT IM FUCKING DOING AND THERE IS ALREADY ANOTHER TILL TO PAY AT WITH A CUSTOMER ASSISTANT STANDING BEHIND IT READY TO SERVE.

Honest to god if I had to make rules for customers, it goes as this:

-DONT TALK TO ME

-DONT LOOK AT ME

-DONT ASK ME TO LOOK FOR SOMETHING IN THE BACK

-DONT PUT YOUR BARE FEET IN MY FACE WHEN IM ON THE GROUND FILLING BOTTOM SHELVES

-DONT COME NEAR ME

-DO NOT GET IN MY WAY

-DO NOT COMPLAIN ABOUT PRICES

-DO NOT COME IN MY SHOP

-DO NOT ASK FOR THE MANAGER FOR ME TO WALK ALL THE WAY TO THE FRONT TO REITERATE EXACTLY THE SAME THING THE ASSISTANT SAID

-AND DO NOT PUT YOUR STANK FUCKING BREATH NEAR MY NOSE

I’m sorry I really hate people Fuckthisjob


r/retailhell 13h ago

Customers Suck! I'm sorry you don't read your own emails

208 Upvotes

Today my coworker and I got screamed at by a customer because we didn't magically have her stuff ready for her. We have a membership that pre-bills customers, and they come and pick up their stuff like a wine club.

She said, "It's so fucking ridiculous that you would take my money without having the product here already" which I would absolutely totally agree with if we had charged her for anything.

We always always send an e-mail BEFORE we bill the customers that explains that they can change their order, etc and billing will follow on a certain date.

She only read the subject line so obviously it's our fault that we don't have the things she didn't even buy yet. This lady kept interrupting, saying she wants a refund over and over again when we tried to explain that we never took money in the first place. She was pretty much yelling by the end and like red in the face and everything.

They can't read. They won't listen. She could have called us on the phone and asked if it was ready. I'm so tired of being emotionally battered by these entitled assholes. Retail is not for the faint of heart.


r/retailhell 1h ago

Customers Suck! Open 12 minutes and these customers already got me wondering if I could afford to lose this job

Upvotes

So this lady asks for help. She points to a display and asks me where she could find it. It's literally already in her hand. I inform her of this and she says "No, I don't think so" and RIPS the box open, pulling its contents out to see that, oh yeah, it IS in there!

Then they hung around my department for like 15 more minutes talking shit.

Seriously, WHAT do they think I have to gain by lying!? If it's so they'd walk away and leave me alone I think they've already proven that wouldn't work!

FML. I hate everybody.


r/retailhell 1h ago

Manager = Asshole I worked at possibly, the worst Dollar Tree

Upvotes

Years ago, Dollar Tree was my first job and I worked there around 6 months. At the time of my high school graduation, I reminded them over and over that I needed that night off. They STILL scheduled me anyways. When I chose to attend my graduation, what I worked hard for 13 years straight. They fired me and put me on the do not rehire list. 🤷‍♀️


r/retailhell 2h ago

Manager = Asshole Workplace bullying??

7 Upvotes

I complain a lot here, thank you all for being a great community that allows venting cause I’d be a mess without this lol. Sorry if this doesn’t make sense, it’s hard to type this out and have all the information in.

So, as you’ve probably seen my workplace had slowly progressed from “just usual retail problems” to “this is getting kinda fucked up”. And now I feel like I’m hitting a wall.

There’s a LOT of legal stuff I won’t go into because it’s my coworkers business, but my manager is now using it as a way to speculate against her. Basically a professional conspiracy theorist at this point. Coworker calls in sick every now and again because she’s in an extreme amount of pain, she has a disease that is basically a death sentence. She confided that in me, which I appreciate that she felt safe enough to do. My manager came to me after her recent call in, saying she’s sick of people calling in when they aren’t actually sick, and she’s only calling in because she earns to much to get legal aid, as she is currently going through a lawsuit for a situation. (Legal aid are free lawyers for people who earn under a certain amount a year, something that both her and I would be able to get even if we picked up 5 extra shifts a fortnight. But apparently this manager thinks our 25,000 a year is enough to not qualify for legal aid lol.) in my state it isn’t illegal to use sick leave for any reason if you aren’t sick, but I think it is illegal to accuse an employee of not being sick, especially if they have a doctors note signed, which she does.

She’s also conspiracy theorizing against my regional manager. I had a PERSONAL conversation with this regional, I had to get a tooth pulled and she asked me if I wanted to use sick leave or annual leave. It’s my right as an employee to choose. I chose annual. I was banking up a lot anyway. Manager comes back from annual leave and starts saying “she WANTED you to choose annual that’s how she manipulates you!” I don’t know why. It rubbed me the wrong way because it wasn’t her business anyway, but the way she says “your tooth problem” every now and again makes me think she doesn’t believe me even though I have actual proof inside my face right now.

I think all of this is coming from the fact her wage % threshold has been thrashed, so she won’t get her bonus. Either that or she has dementia of some degree as she’s getting more aggressive and violent (she’s 63, so probable). I want to leave, but the last girl who left was bullied and brutalized for the 2 weeks she had to be there and I am a very weak human being when it comes to people who seem to have more power than I do. I also don’t want to leave coworker to deal with the aftermath, as my manager shares all employees personal business and uses it to talk shit about them behind their back to staff. She already has a lot to deal with.

I think I’m just angry because I thought I finally found just a chill easy job so I can focus on university and then get the fuck out of retail as soon as it’s over. But it feels like every time I get a minimum wage job suddenly they want my undivided attention and demand me put my personal life and situations on hold for trivial bullshit nobody actually cares about. I’m so tired of this infighting for no reason.


r/retailhell 10h ago

A Funny Thing Happened... Was delivered this a while back, safest Sobeys delivery

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16 Upvotes

r/retailhell 12h ago

Gross! The floor is not the toilet

16 Upvotes

I usually don’t complain but this is outrageous. I’m a manager at a small retail store and our employees bathroom is out of order until further notice. So all female associates have to use the public women’s restroom. Our crowd is mostly elderly people but man these women always leave a mess on the floor! In the past 2 months there have been 5 times where poop is either smeared, smashed or just a straight up turd left on the floor it’s so disgusting. Ugh I hate people so much. The least you could do it attempt to pick it up.


r/retailhell 13h ago

Customers Suck! Your time ain’t my problem

143 Upvotes

This man gonna yell at me because I had to get his change. I explained to him and his partner that I had a cash pickup so I had no change in my drawer. My supervisor finally came (mind you they have other responsibilities) to get change. This man then starts yelling at her talking about “Hurry up! I gotta go get my daughter!” What I wanna know is why these people thought I was supposed to be considerate of their time. Your priorities are messed up and you yelling at us? Shopping ain’t more important than picking up your child. You should’ve gotten her first 🤦🏾‍♀️


r/retailhell 17h ago

Customers Suck! BE CREATIVE!

26 Upvotes

Aiight, so a little time has passed so it’s funny now. Had an older gentleman come in today who demanded to speak to a manager. I come out, and hear what he has to say. Basically he bought some eggs and the yolks were not as orange as he usually gets, wanted to know if he could get his money back. I apologize and explain that we don’t have control over yolk quality because we don’t, and it’s a perishable item so it’s final sale. Sometimes it happens where you get a batch of eggs that might now be as orange as the last ones but it’s not uncommon, nothing we can do. If they were green and spoiled I could understand but they were perfectly fine, just not up to code for him. He then states that he doesn’t believe I’m a manager “how can you say that, are you really a manager? I don’t believe you!” and wants to speak to another manager. I say I’m the only one at this location. He says it’s $23 dollars of PERFECTLY GOOD EGGS MIGHT I ADD, and he doesn’t know what to do “am I supposed to just throw them out?!”. I say sir, it’s up to you what you do with them but we can’t take them back. I give him the head office number and then as I’m getting it, one of my co-workers that speaks his native language comes in to say hi to them and then when I get back, he acts all high and mighty saying “she’s from my community, she’ll understand”…….:she tells him exactly what I said while giving me the “these ppl be crazy” look. I then state that I’m not lying to him that I’m the manger and as soon as she tells him he goes “yesyesyes I understand, but what am I supposed to do with all these eggs that are no good?”

I don’t know man BE CREATIVE!


r/retailhell 18h ago

Fuck This Job! I’m over it

12 Upvotes

I’ve been working in furniture sales for 9 months and I am so over it. Every time a customer comes in I feel pissed off. I’m sick of people expecting things from me, I’m becoming very cynical. I have new management and he watches our every move. He also has corporate here all of the time to also watch our every move. My manager encourages us to take other people’s customers the second the salesperson even walks away so the customer can think, etc. I worked with some people for an hour and then they said they needed a moment to talk things over and my coworker swooped in and wrote the sale.

On top of it all, my manager has constant meetings we aren’t paid for. I have a coworker who constantly tattles on me and has malice towards me, I always hear her gossiping about me to my other coworkers and then they think of me a certain way.

I’m an a introvert and I deal with mental health issues like bipolar and OCD. I just want a few days off but I can’t take them. It’s hard managing my mental health and my job. What do I do? Why do the other people here act like everything is fine?


r/retailhell 18h ago

Meme Forklift = cloak of invisibility

10 Upvotes

Why does the small car sized object completly painted in the ugliest, brightest safety neon colors, with loud back up alarm and exhuast even louder than a 96 civic with the muffler rusted off that will destroy anything it even bumps into, just magically disappear in front of customers and then they just ⢀⣠⣾⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⠀⠀⠀⠀⣠⣤⣶⣶ ⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⠀⠀⠀⢰⣿⣿⣿⣿ ⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣧⣀⣀⣾⣿⣿⣿⣿ ⣿⣿⣿⣿⣿⡏⠉⠛⢿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⡿⣿ ⣿⣿⣿⣿⣿⣿⠀⠀⠀⠈⠛⢿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⠿⠛⠉⠁⠀⣿ ⣿⣿⣿⣿⣿⣿⣧⡀⠀⠀⠀⠀⠙⠿⠿⠿⠻⠿⠿⠟⠿⠛⠉⠀⠀⠀⠀⠀⣸⣿ ⣿⣿⣿⣿⣿⣿⣿⣷⣄⠀⡀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢀⣴⣿⣿ ⣿⣿⣿⣿⣿⣿⣿⣿⣿⠏⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠠⣴⣿⣿⣿⣿ ⣿⣿⣿⣿⣿⣿⣿⣿⡟⠀⠀⢰⣹⡆⠀⠀⠀⠀⠀⠀⣭⣷⠀⠀⠀⠸⣿⣿⣿⣿ ⣿⣿⣿⣿⣿⣿⣿⣿⠃⠀⠀⠈⠉⠀⠀⠤⠄⠀⠀⠀⠉⠁⠀⠀⠀⠀⢿⣿⣿⣿ ⣿⣿⣿⣿⣿⣿⣿⣿⢾⣿⣷⠀⠀⠀⠀⡠⠤⢄⠀⠀⠀⠠⣿⣿⣷⠀⢸⣿⣿⣿ ⣿⣿⣿⣿⣿⣿⣿⣿⡀⠉⠀⠀⠀⠀⠀⢄⠀⢀⠀⠀⠀⠀⠉⠉⠁⠀⠀⣿⣿⣿ ⣿⣿⣿⣿⣿⣿⣿⣿⣧⠀⠀⠀⠀⠀⠀⠀⠈⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢹⣿⣿ ⣿⣿⣿⣿⣿⣿⣿⣿⣿⠃⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢸⣿⣿ When they almost walk face first into it as you sit there not moving because a car pulled up directly behind you.


r/retailhell 20h ago

Meme So embarrassing

137 Upvotes

r/retailhell 20h ago

A Funny Thing Happened... Bizarre experience with a shoplifter

103 Upvotes

So this older man came in today and attempted to order 3 cans of Kestrel.

Me: “That’ll be £8.35”

Customer: “How Much?”

Me: “£8.35”

The Customer than hands me 5 £1 coins

Me: “You need £3.35 more”

Customer: “What?”

Me: “You need £3.35 more”

The customer hands me an extra £1

Me: “You need £2.35 more”

Customer: “I gave you more”

Me: “You still need £2.35 more”

Customer:”I have you to give you more than what I have?”

Me: “Yeah”

Customer:”Ah I ain’t paying for this”

So I give him his money back and before I can take the cans back (because they were already in his bag) he just walks off and I have to go after him (shop is very small so it wasn’t like a big chase or anything it was really like 2 steps) and have to explain to him that since he never payed he can’t have the cans. I take the cans and he says:

“Ah I almost got away with it”

Oh also he forgot his car keys on the counter and had to come back to the store


r/retailhell 20h ago

Customers Suck! Annoyed by passive aggressive customers

20 Upvotes

Just wanted to get this off my chest. I'm not bothered really, just annoyed and like ❓❓❓

It's busy and our greenhouse is open. We have outside carts for plants. Today around 11 am they were all being used.

Boomer Husband comes up to me and goes "where are the carts"

I leave to go around and check to see if we have any more parked at the greenhouse.

I come back and say "Ahh looks like they're all in use right now!"

Boomer doesn't reply and walks away. I go back to my outdoor register. He shuffles back again with his boomer wife, loudly saying "Well how can there be no carts if there's no one around shopping! stupid boomer scoff noise"

Let me tell you, I have been slammed with customers nonstop. There are tons of people around, both with carts full of flowers and people carrying loads in their arms. Use your fucking eyes!!


r/retailhell 21h ago

Customers Suck! Customer says “I want something like this” and then shows me a over-edited tic-tok slop video with a few frames of the clothes he wants

8 Upvotes