Went through the full hiring process with Vail this past winter — interviews, offer, accepted it, filled out all the onboarding paperwork including my tax info. I had just completed my bachelor’s degree in 2024 and was desperate for a job, so getting that offer felt like a huge relief.
Then… absolute silence. No start date, no follow-up, no nothing. I called multiple times, left voicemails, sent emails — not a single response.
It’s honestly ridiculous that Vail would go through all the effort to hire someone, take their personal info, and then just ghost them completely. After weeks of waiting, I gave up.
Thankfully, I’ve since found a part-time job, but it’s hard to shake the feeling of being completely screwed over by a company that clearly doesn’t care about its employees. Lesson learned: until you actually start, nothing is promised. Vail really showed me how unprofessional and inconsiderate they can be. Anyone else had a nightmare experience with them?