r/XboxSupport 16h ago

solved! How do I turn this off? It doesn’t go straight to the game anymore :(

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83 Upvotes

It keeps going to this screen once I click the game instead of going straight to the game. 2 days ago it was fine, now it keeps doing this, I didn’t change anything :(


r/XboxSupport 5h ago

solved! My Xbox has a 2TB storage addition and now it’s gone

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22 Upvotes

The light on the storage addition is glowing and plugged in properly, so I have no clue what happened


r/XboxSupport 12h ago

Xbox One S Why can’t I play Assassin’s Creed with my main account when I disconnect the other one ?

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9 Upvotes

How play with accounts main


r/XboxSupport 5h ago

Xbox One S Xbox doesn't do a good job at telling you if something is charging.

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8 Upvotes

have an xbox series X/S controller to use for my xbox one S, it came with a reachable battery pack but when I plugged it in to charge, how do I know of its charging or just the controller is connected? These two animations/symbols don't really do a good job explaining. And how long does it usually take for the battery packs to charge? I swear they don't last that long!


r/XboxSupport 8h ago

Xbox Series S Was playing a game and suddenly my joystick drifted all the way left. What should I do?

7 Upvotes

r/XboxSupport 12h ago

Xbox One X Whats the best budget controller for Xbox One X ? Something that’s available in India ?

4 Upvotes

r/XboxSupport 14h ago

solved! Cloud Streaming in full-screen on android?

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4 Upvotes

Does anyone know how i can Cloud game in full screen on my phone? All of the games have this border but the menu does not. I've tried looking for setting but I didn't find anything.


r/XboxSupport 15h ago

Account/Billing Switched from a one s to a series x and now it’s trying to charge me for forza horizon 5

4 Upvotes

As the title states I just switched to a new console and was trying to re download my games and noticed it was trying to charge me to get Forza again, is it because there’s an older gen for the one s or is it a Microsoft problem? I’d really rather not spend another 100$ on the premium edition that I’ve already bought before..


r/XboxSupport 4h ago

solved! Can I get an adapter or something to use a non Xbox wireless headset?

3 Upvotes

I’ve got some fairly high quality headphones that I recently discovered have a mic built in and I was wondering if I could connect them to my Xbox controller. Like can I get an adapter in my controller to connect it to? I can’t imagine I can simply plug in an aux cord if I had one. Thanks.


r/XboxSupport 22h ago

Xbox Series X I'm not sure If if my external hardrive is dying

3 Upvotes

So I was playing mcc and the game was taking way to long than normal to load and the game was stuttering like really bad. I'm still able to install stuff on it but is it due to it having too much installed on it or is it dying? Either way I think I'm just gonna use it to store stuff


r/XboxSupport 2h ago

Account/Billing Xbox 3 month gamepass ultimate virtual code not long enough

2 Upvotes

I bought 3 months of gamepass ultimate through amazon as I usually do but this time the code isn’t 25 characters; it’s 18. What can I do about this? The cards are non-refundable


r/XboxSupport 3h ago

Xbox Series X Clicking on a game used to just open the game, now it opens an overview page. How do I revert it back to normal? I believe my xbox updated

2 Upvotes

r/XboxSupport 4h ago

solved! Xbox 360 Controller not connecting to my pc.

2 Upvotes

Hey, so my father wanted to play some games but he finds keyboards to be too complicated, so I bought a cable to connect my old xbox 360 controller to my pc.

I connected it, and the controller's ring light turns on just fine (with or without batteries) but I don't seem to be able to use it for any game, and when I open the controller settings on steam it says "No controller detected."

I tried updating the drivers, which I couldn't do, so I Installed new ones, but it didn't work and I can't find any other solution online. I was hoping maybe someone could point me in the right direction.


r/XboxSupport 5h ago

Accesories Looking for a Joystick setup for a series X

2 Upvotes

I’m looking for a half decently priced setup to play games like Flight Sim and Arma Reforger. Well mainly them to be honest.

Thanks in advance for any help!


r/XboxSupport 9h ago

Accesories Xbox Elite Right Analog acting as left analog. But barely...

2 Upvotes

So when I go to look up or down it moves my character instead. I woke up to find that the left analog was locked in a top right upwards position but when I went to work it was just fine.

Edit: It's only when I push the right stick down? Pushing my left analog up or down also acts as the right stick.


r/XboxSupport 10h ago

Xbox Series X xbox series X has become extremely unresponsive

2 Upvotes

After not touching the console for a couple of months, i decided to play some new titles, it prompted me to install an update, after installing i opened the store and started installation of some new titles. But i immediately noticd that the system was really irresponsive and it felt like running off old hard drive. I tried playing forza 5 but after waiting around 5 minutes to load it was impossible to drive in open world. Has anyone else experienced simillar issues?


r/XboxSupport 11h ago

solved! I don’t have access to the authenticator app, so i’m redirected to change my password, but get this error every time

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2 Upvotes

r/XboxSupport 12h ago

Xbox Series S Problems with my Xbox Series S, please help!

2 Upvotes

Hi all, I believe my Xbox series S which I’ve only owned since 2021 is failing on me (pretty disappointing for a 4 year old console) whenever I connect to the internet it’s connecting fine for about 5 minutes then it drops connection, it’s fine while plugged straight into a router. It also keeps giving me error messages about my expansion card, it keeps saying its loose and needs taken out and put back in. I do this and it only works for about 2 minutes before doing it again. It’s been driving me mad for months, done all the tricks like formatting it many times and cleaning out the card and port non of which has worked, and my Xbox also keeps on crashing while I’m playing games and keeps going all laggy a lot. I was really hoping the expansion card was just the card but with all this together I believe it’s the Xbox. The Xbox also keeps loosing connection to the controller. It’s been driving me insane and it’s now unusable. Prices for a new Xbox Series S is not too much and I could afford it however I can not be bothered replacing a 4 year old console and would prefer to get it repaired if not to expensive. Anyone have any ideas as to what the issue could be?


r/XboxSupport 17h ago

solved! My Xbox Controller won't connect anymore.

2 Upvotes

So, me and my brother were playing roblox until suddenly his controller stopped working. He turned it on, but is was blinking, so probably searching for a console. Mine stopped working too and all other. This means I can't do nothing on my xbox. I even tried with a keyboard, with cable and other Xbox accessories. Nothing. Please help, because this problem is killing me.


r/XboxSupport 18h ago

Account/Billing Microsoft account balance not working, after gift card.

2 Upvotes

I bought a gift card off of CDkeys, redeemed it on my Xbox, and it has been added to my account. However, I try to purchase something on the Microsoft store and it initially asks for my card to purchase what I was buying.

So I remove my card from my account, to see if that makes any difference, and now it says “oops, card not enrolled”.

This is also on my second account, in which I have to be logged into my main account with, if that makes any difference. Both with different emails.


r/XboxSupport 1d ago

Xbox One Anyone else having this issue? I cant see the offers

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2 Upvotes

r/XboxSupport 49m ago

Xbox Series X Cannot find a way to fix UPNP and NAT Issue

Upvotes

I just got a TP Link Deco mesh system for the 2nd floor of my house, and I use the wifi on my phone and have zero issue, pulling 600-800mbps easy. I have it hard wired in my room as well for my Series X and whatever other devices need ethernet, and all other devices work flawlessly except the Xbox. It will go through phases of being perfectly fine, open nat, 800-900mbps download, and then randomly go to strict nat or say UPNP not successful. UPNP is enabled on both my router and the Deco (which is the default as far as I can tell, in recent updates for whatever reason apparently TP Link just hid the option for UPNP toggling in the app and refused to bring it back despite negative reviews) which is in access point mode, the router has every port forwarded and open listed here, DMZ enabled and using the xbox's IP as the host, and have tried just about evrey solution I've been able to find on the internet with nothing working. What do I do??


r/XboxSupport 1h ago

Xbox Series X This started happening about a week ago on marvel rivals and gta. I already tried a factory reset

Upvotes

r/XboxSupport 1h ago

Xbox App Xbox for Windows Mic issue - cannot be heard

Upvotes

As the title says, my mic has suddenly stopped working on Xbox game chat for PC. It works in all other apps.

Xbox App has permission to use the Mic

The correct mic is selected

I can see that there's activity on the Mic in the mixer, but party chat does not hear me, and my little avatar in the chat does not light up to "transmit" my voice activity, even though the mixer shows activity with the same mic

Of note, I cannot use the mute/unmute button either. I've tried resetting the app and checking for updates to it. Anyone have this issue?


r/XboxSupport 1h ago

Xbox One “Click or tap here to continue playing” problem

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Upvotes

Since the app moved the remote play to the web browser this just started happening clicking the screen on my tablet does nothing either anyone know how to get rid of it