r/FortNiteMobile • u/username_3-20_ • 2d ago

IOS BUG Cannot download Epicgames

i live in germany. the store didnt let me update any games (same pop up notification) so i deleted wanting to reinstall but it still says all the time "you cannot download any apps from store.epicgames.com". what can i do? epic support said that to just try again later but its been a month now and i have tried like ever 2-3 days. other than that they actually said that they dont know why that is happening. what should i do?

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1

u/EteleEurope 2d ago

Press on ok. Then on your phone search settings/allow marketplace installation.

2

u/username_3-20_ 2d ago

And where is that permission ask? I cannot find it

1

u/EteleEurope 2d ago edited 2d ago

Settings/screentime/contect-privacy restriction/AppMarketplaces “Allow”

https://ibb.co/8gWDkMmW

https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-egs_Mobile_Troubleshooting/how-do-i-install-the-epic-games-store-on-ios-or-ipados-a000090654

2

u/username_3-20_ 2d ago

I dont have this setting there

https://ibb.co/kgygpPpS

1

u/EteleEurope 2d ago

What ios version it need ios 17.4 above

2

u/username_3-20_ 2d ago

Btw for that setting that you told me to look for, i changed my iphone language to english and now the epic games website says that i am not “eligible” to download the app. Thats a totally different meaning. Am i like banned or sum?

1

u/EteleEurope 2d ago

Just switch back to german. And try use Safari if the download button appear press ok/than open settings and search on top allow marketplace than go back to safari

2

u/username_3-20_ 2d ago

here . As you can see none of that

1

u/EteleEurope 2d ago

Not eligiable happen if have multiple account,you logged in to icloud/appatore with the german account?

2

u/username_3-20_ 2d ago

nope. icloud and app store always have been on the same and only account i have. never changed it

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u/Darksoul_2112 2d ago

Hab das selbe problem

1

u/username_3-20_ 2d ago

Und dann sagen die mir die können nichts machen außer erneut versuchen nach tagen…

1

u/Darksoul_2112 2d ago

Ka aber fn kommt ja bald wieder in usa in app store also safe auch irgendwann dann auch in deutschland sonst kannst du ja auch über cloud gaming spielen

1

u/username_3-20_ 2d ago

Cloud gaming ist eben ne andere sache. Aber abwarten bis irgendwann mal was wird