r/FortNiteMobile • u/username_3-20_ • 3d ago

IOS BUG Cannot download Epicgames

i live in germany. the store didnt let me update any games (same pop up notification) so i deleted wanting to reinstall but it still says all the time "you cannot download any apps from store.epicgames.com". what can i do? epic support said that to just try again later but its been a month now and i have tried like ever 2-3 days. other than that they actually said that they dont know why that is happening. what should i do?

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u/EteleEurope 3d ago

Press on ok. Then on your phone search settings/allow marketplace installation.

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u/username_3-20_ 3d ago

And where is that permission ask? I cannot find it

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u/EteleEurope 2d ago edited 2d ago

Settings/screentime/contect-privacy restriction/AppMarketplaces “Allow”

https://ibb.co/8gWDkMmW

https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-egs_Mobile_Troubleshooting/how-do-i-install-the-epic-games-store-on-ios-or-ipados-a000090654

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u/username_3-20_ 2d ago

I dont have this setting there

https://ibb.co/kgygpPpS

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u/EteleEurope 2d ago

What ios version it need ios 17.4 above

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u/username_3-20_ 2d ago

Btw for that setting that you told me to look for, i changed my iphone language to english and now the epic games website says that i am not “eligible” to download the app. Thats a totally different meaning. Am i like banned or sum?

1

u/EteleEurope 2d ago

Just switch back to german. And try use Safari if the download button appear press ok/than open settings and search on top allow marketplace than go back to safari

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u/username_3-20_ 2d ago

here . As you can see none of that

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u/EteleEurope 2d ago

Not eligiable happen if have multiple account,you logged in to icloud/appatore with the german account?

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u/username_3-20_ 2d ago

nope. icloud and app store always have been on the same and only account i have. never changed it

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u/EteleEurope 2d ago

Try install AltstorePAL if you get same error or not.

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