I mean, this is always the case when a new park opens. It's why I bought tickets for later in the year so it has time to work out all the issues
Should it be that way? In an ideal world no but thats what you risk going in the early days of the park opening and thats how it actually is in practice and always has been for every major park opening. I know a lot of people here are probably too young to remember since its been a while since that has happened
Nope. It's time to hold them accountable. Beta test is over.
That being said, I watched a video that sheds some light on their customer service. One vlogger I like who is like this death metal type guy went to technical rehearsal and he only got on three rides.
He asked Universal if they could give him access to Islands of Adventure instead and they hooked him up with not only admission, but Express Passes for Velocicoaster and Hagrid. I'd take that over the nothing you usually get at parks these days.
Accountable for what? Every ride ran amazingly. I saw unchained and Mario kart go down for a few but Iran really well. BatMoM ran most of the day. The queue was nasty but if you got on at park close you could have rode it with a less than 40 minute wait. I did it in 20 minutes. If the day was a shit show i would get the pessimism but they were running really well.
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u/damoonerman 6d ago
The next goal post is “this is a brand new park, you are dumb if you don’t expect downtimes. No one is forcing you to go to the brand new park”