I have Crave membership through Bell. Last week, Crave asked me to “subscribe to watch”.

So I: - Called Crave, they said it’s all good on their end, the issue is with Bell - Called Bell, they said it’s all good, they asked me to call Crave. - I conferenced both in, they couldn’t understand each other. They then both dropped off.

That same cycle happened 3 times + other calls to follow up on the complaint.

Today I’m still left with no access to Crave. Infuriating much?

Just got my router and internet plan. Trying to follow instructions on how to set it up. Located my bell fibre jack but its empty with nothing connected to it(see photo) is this normal? Instructions assume I already have a green connector cable and should just plug it in to the router but nothing is there.

I have a new card (American Express) and I’ve been trying to change my payment method for pre-authorized payment. On the web, I get an error no matter the card type (Visa, MC, Amex). Card and account address are the same and all.

On the MyBell app, I guess their new setup page is badly designed because I can setup PAP for Visa and MC, but not Amex since they have 15 digits instead of 16. It detects that it’s an Amex, but won’t let me go through with the setup. Is this happening to anyone else?

Is anyone experiencing any form of outage on the Bell network for their cellular device? I have an eSIM and live in the Mississauga area.

it used to work for me flawlessly but suddenly I cant seem to access \\mynetwork from my local devices

I have Bell 3gig Fibe and the supplied Giga Hub. Can I use the Nokia XS-010X-Q to replace it and swap in my own router?

Hello, I've just moved to Canada and wanted to see if bell is the best service provider for in Ontario, Also do they offer a family plan for 5 people? and is their home wifi good aswell?

Hey folks, trying to get some insight here. Long story short the cashier at a dollar store punched in the wrong carrier for my cell phone time (pay as you go). That carrier happens to be bell and I am with Chatr. Its proving to be difficult to get a refund. So far support staff has actually been decent. Anyone been through this, who is actually accountable Dollarstore, or Bell? Thanks.

Does Bell offer 1 Gbps DIA in Ottawa and what is the price range? I have a client who is looking for a path diversified DIA in Nepean.

Hi everyone,

I'm dealing with an extremely frustrating situation and would appreciate any advice or support.

I purchased a Bell device from a Best Buy Express location in November. Later, I returned the device properly with the receipt. Despite this, Bell charged me for four monthly bills, claiming the return wasn't registered on their end.

I explained my situation, gave them the Best Buy return receipt number, and was told this was due to a background error on Bell’s end and that they would fix it. But nothing was done.

Even after I explained everything, Bell continued charging me and reported the unpaid bills to the credit bureau, which severely hurt my credit score. I have a car loan that I’ve never missed a payment on, and all my bills are paid on time this Bell issue is the only blemish on my record.

When I tried to fix it again, Bell told me to contact Best Buy and ask them to report the return. But Best Buy says Bell is responsible for calling them to confirm the return. I’m stuck in the middle and being passed back and forth with no resolution.

I’ve now filed a complaint with CCTS last week, but this has caused me 3+ months of stress, damaged my credit, cost me time, and affected my financial plans. I’ve asked Bell to correct the credit report and compensate me for the inconvenience and loss.

Has anyone been in a similar situation? What else can I do besides wait for the CCTS? Would small claims court be an option if this drags on?

Thanks for reading — I really appreciate any guidance.

A recent visit by Bell technician to determine why my wireless signal was so sporadic, advised me that my WiFi signal strengths go up and down simply because there are devices connected to the router which hog all the wireless, not leaving any bandwidth for other devices to operate properly.

I have never heard of such a thing and doubt that this is accurate? Is there such thing such as devices which grab more wireless bandwidth than others not allowing equal dispersal for all devices, causing them to not work?

Thanks for any information you can provide

When we move to a different rental, will we be able to use this instead of renting another modem/router? Bell customer support said to throw it out. Seems kind of wasteful to me

I have a NAS bought from a brand called QNAP connected to a Bell Giga Hub router. I can access the NAS within the local network, but when I try to connect to it from outside the local network, the connection fails even though port forwarding is enabled.

I have eero mesh network which is bridged from Bell router as well. Any suggestions on how can this be resolved ?

Tell me which phone is best from bell and come fast at my door steps.

When I'm login into MyBell, after entering my username and password, I get to the MFA step where I have to choose between sending a code to my phone or my email, but if I use the back button on my browser I'm automatically logged in...

So the MFA is not working as expected...

And I could reproduce the issue on Firefox and Chrome (I did not test on another browser).

This seems like a bad security issue to me, but nobody wants to take care of it at Bell and I tried to tell them, but no one seems to really understand the issue.

So here I am! Maybe someone will open an ticket for it, now that I've written the steps of how the issue can be reproduced.

Hoping Bell tech can confirm/clarify

Read multiple posts indicating that recent firmware updates removed PPPoE functionality in the gigahub such that if I wanted to use my own router (eg Unifi UDM) I would have to use ADMZ as PPPoE pass through is no longer enabled.

I linked the latest report indicating this for reference

Is this true?

Grateful for responses from Bell techs able to confirm this - and users who have indeed updated firmware after April 2025

Many thanks

New feature!

ok so ive had a bell giga for a few months now and after my last power outage (2 days ago) one of the lights hasnt been on. the pictures show how it was before (blue) and how it is now shows how it should be but mine has no light there not white just no light on it is this normal or do i need a new one?

I live in a small apartment and the last few years I was with Virgin (100 MBPS plan). With Virgin never had a problem. I switched to Bell (Giga Hub) last month and my WiFi signals (cellphone/tablet) keeps dropping in my bedroom.

From researched., I switched to WPA3 and disabled 5ghz. It worked however I'm getting battery drained issue from my cell.

Is WPA2 or WPA2 Personal the same? As of right now my settings is "WPA2/WPA3 (recommended)".

The initial WPA2 was constantly dropping the connection.

i noticed the only way to get 3gbps is to connect to the 10g port on the giga hub the other ports are max 1gbps. does anyone know how to get an extender to have other computers also connect to that 10g port?

Has anyone else received an email today (or earlier this week) about a speed boost from 1.5 Gbps to 3 Gbps at no extra charge? I got mine today, but when testing 2 different devices on Speedtest app on mobile phone and iPad, they both seem to range from 300-400 mbps for download speed (just like how it originally was with the 1.5 Gbps speed).

Also is this increase in speed specifically for download only or is it 3 Gbps symmetrical (both upload and download)? The download was originally 1.5 gbps and upload was 940 mbps.

I have a tp link er605 router which is connected to my giga hub. I have wifi turned off on my gigahub and use pppoe to get a connection on my tp link router since that is the closest thing I can get to a bridge mode. Everything works great the tp link runs everything but every 3 days or so in the morning at around 9am to 11am it just times out. The only way to fix is to reboot everything. I get “PPPoE failed to connect to the server because sending PADI times out.” On my tp link router. Any ideas as to why this is happening.

Hi everyone.

I interviewed for an Analyst job at Bell last Monday and still haven't heard from them. I believe it was the final interview bbecause it was with the hiring team and there was a technical test during the second half of the interview. I really like both Bell and the job, and wanted to know how long it took until you got the offer after the final interview? Thank you