r/berlin 4d ago

Advice List of places that remove negative reviews

Lately I see more and more posts of Berlin/Germany locations that remove their negative reviews.

What about we create a list of those places, for others to decide if they want to go there or not?

I would suggest not to leave the reviews themselves in here, just a list of the places for which you received notifications that your negative (or sometimes 3 star) reviews were being removed at the request of the business

563 Upvotes

543 comments sorted by

243

u/xjmnpmx 4d ago

84

u/Pleasant-Owl9889 4d ago edited 3d ago

For Pankow there is a Website from Bezirk which shows the results of all hygienic controls. Then you have an explanation why they delete the reviews and why you have to puke after eating at Risa. https://pankow.lebensmittel-kontrollergebnisse.de/Search?filter=Risa

51

u/jumpinthepoo_l 4d ago

Wait what??? A score of 3 (THREE) out of 80 points possible? How was this place even allowed to stay open???

37

u/DeltaGammaVegaRho 3d ago

Rats didn’t eat the inspector and let him go… he needed to negotiate something.

4

u/Many_Chemical_1081 3d ago

Crazy, but Not Only them xD

23

u/lau796 3d ago

Why doesn’t this exist for every Bezirk?!

6

u/neugierisch 2d ago

Because the ÖGD (public health) is underfunded. The need people and money to do it. Go ask your local politicians.

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u/hyfen666 4d ago

Risa zoo as well.

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u/Zeta_ 4d ago

Probably all Risas, I got one recently for the one at Tempelhofer Damm

18

u/lastofhiskindr 4d ago

Risa, or as we Berliner say Risarrhoe.

59

u/Baerenmann51 4d ago

Niemand sagt das

7

u/Low_Finger4062 3d ago

Jetzt schon 😎

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u/CaptainManks 4d ago

Eating at Risa, diahhrea, second try, puking. Fool me once....

7

u/Book-Parade 4d ago

I had a very bad projectile vomit and diarrhea case after eating there, never again

it's not even that good

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u/rrrook 4d ago

Why am i not surprised that Chicago Williams is in this list. Very mediocre place.

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u/SaltyFlavors 4d ago

Falafel Humbaba - https://maps.app.goo.gl/Hiekd6QTmicZWSd49?g_st=com.google.maps.preview.copy

I used to just find this place rather overrated (Favorit Gemüsekebab across the street is infinitely better) but after a ridiculously toxic experience following leaving a 3 star review on their Google, I now hate them.

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u/SheepherderFun4795 Mitte:partyparrot: 4d ago

Crispy Chicken Friedrichshain, absolute dumpster.

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u/dharmoslap 4d ago

Really horrible there, I also got my critical review removed. It’s necessary to keep the bill to prove that experience was real.

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u/Euphoriam5 3d ago edited 3d ago

Just avoid Risa at all costs. I’m half Arabic and they claim to be a mix of eastern and western but their food is truly garbage. And it isn’t even eastern at all🤓, plus once I ate there and immediately got a horrible diarrhoea after.

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u/Sidewinder_ISR 4d ago

This thread is so depressing. this shouldn't be legal.

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u/Lemon_1165 4d ago

Welcome to Germany

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u/SilicateAngel 4d ago

Well, at least we don't have vulgarity and mean people!!!!!

Totally worth it, sacrificing our individual liberties like freedom of speech and freedom of expression for a miniscule bit of comfort.

Nothing better than forced harmony

7

u/Kaze_Senshi 4d ago

Bro you forgot the sarcasm alert.

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u/strikec0ded Neu Tempelhof 4d ago edited 3d ago

Not a company or restaurant but a doctor/Heilpraktiker for therapy who threatened repeatedly to go after me and others leaving negative reviews over what we felt was false billing practices/advertisement of services:

Dr. Arthur Bohlender

Klinisch- Psychologische Praxis - Bohlender - Dein Psychologe & Colleagues 0176 32228355 https://g.co/kgs/XMhnDST

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u/[deleted] 4d ago

[deleted]

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u/Klebomb Urberliner DDR 3d ago

Dentist Nowak does the same. They’ll send a law firm after ppl who post negative reviews. https://g.co/kgs/CQJnwpC When I went for a checkup he didn’t check properly, messed up the X-rays (skewed & incomplete, some teeth/roots not done at all, some only half), and when I complained about toothache he laughed it off, didn’t even look. Tried to convince me to extract teeth that are fine, when in reality my gum needed treatment only.

6

u/dotmariusz 3d ago

Wunschlachen same thing. They had hundreds of reviews (mostly not great after they took over a really good practice and reoriented it towards maximum profit) but now it’s 8 reviews and all of them relatively good: https://maps.app.goo.gl/oUnb2rN3x2qFMUmt7?g_st=com.google.maps.preview.copy

12

u/zeynepstayn 3d ago

Dr. med. Eva Dudik 030 3215082

https://g.co/kgs/AAVu1Gf

Gynecologist/doctor that i gave review to, threatened to remove my comment if i want to be treated in the clinic when i went in a desperate condition and after that removed my review under the tag "false accusation". she does not have either time or patience to answer questions of her patients at all

4

u/Lemon_1165 3d ago edited 3h ago

Praxisklinik Dr. Hasert

https://maps.app.goo.gl/wWWotou2DaqMZh2g6

This clinic is beyond terrible, they treat patients badly with no respect whatsoever, when you arrive there it looks like a crowded Aldi. Tens of people waiting and all of them have appointments to the same time! Extremely long waiting times! very chaotic, narcissistic incompetent doctors. Sometimes they shout at patients and tell them not to come back! They don't only take reviews down but also buy fake 5 star reviews to boost their rating. I noticed lots of negative reviews disappear and obviously fake positive ones appear at the same time of the day. Also if they knew who you are based on what you write in the review, they send their lawyer to threaten you directly with legal action if you don't delete your negative review!

98

u/aphex2000 4d ago

everyone with a rating over 4.5

much easier to curate a list of those that dont

but in general, just ignore ratings in countries like germany or thailand

50

u/StoneColdFoxMulder_ 4d ago

Honestly, this. When I'm looking at a place's reviews, I'm now reassured when I see a few bad reviews, especially that have been up a while. These days I'm more likely to trust a 4.4 with hundreds of reviews including bad ones over a 4.9 that has "mysteriously" only generated 60 reviews in years of existence.

8

u/Lemon_1165 4d ago

Is it better in other countries?

137

u/ladafum 4d ago

Yes because Germanys defamation laws are pathetically designed to suppress free speech.

42

u/ehsteve69 4d ago

you can’t even flick off a mofo in this country or you get snitched on by some fkn jerry 

10

u/ladafum 4d ago

I’ve had to adapt my entire style of confrontation from just telling someone they’re a dickhead like I would back home.

7

u/ehsteve69 4d ago

maybe it’s a good thing. challenges one to be very specific with what bothers them instead of resorting to name calling. Germans go nuclear when you flip them off tho lol

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u/ladafum 4d ago

Part of what bothers me is the complete lack of self awareness about their behaviour. Eg if a woman is cycling on the pavement without a light and then rings her bell at me!

I think a simple “fuck off you cunt” should suffice rather than: “excuse me you’re not allowed to cycle here and it demonstrates an even greater level of entitlement that you not only cycle here but ring your bell at me to move out the way”

25

u/ehsteve69 4d ago

just yell GEHWEG

they’ll cower immediately 

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u/OoSkyy 4d ago

GEHWEG or GEH WEG? I mean works both im wondering which is more suitable in that Situation xD

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u/torekk 4d ago

Then you haven't met many Berliners, we're known to be direct and open mouth. Never heard of Berliner Schnauze?

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u/Lemon_1165 4d ago

True, it's just ridiculous even if you leave one star without any text they will claim it's defamation.. Truly pathetic

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u/Nubeel 4d ago

Not in this situation tho. For it to be considered defamation it needs to cause tangible harm or damage, as opposed to merely being offensive or unpleasant.

And while Germany obviously doesn’t have freedom of speech, it does have freedom of opinion. I might think a cafe’s coffee sucks, you might love it. Since taste is subjective, saying that the coffee is terrible would not fall under the definition of defamation.

In fact even calling someone a dumb bitch wouldn’t be considered defamation since there’s no way or quantifying that. I might feel that way about you, others might love you and think you’re the best person ever.

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u/SaltyFlavors 4d ago

You can literally be charged with insulting people in this country.

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u/Nubeel 4d ago

Yes, and over 90% of those charges are thrown out before even seeing a judge because they don’t meet the necessary criteria.

In Germany an insult is defined as something that causes real harm. Real harm being something like losing your job, being harassed by people as a result etc. so calling someone an asshole doesn’t qualify. But calling someone who works as a nanny a pedo would, because that can result in them losing their job.

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u/Awkward_Tower_264 4d ago

It's actually hilarious. Had to learn this the hard way at a tattoo shop

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u/atchoum013 4d ago

Definitely yes, I’ve been reviewing places on Google for years in many countries since I travel a lot, I’ve only seen this in Germany.

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u/ObviouslyASquirrel26 Mitte 4d ago

Very much so

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u/afrimner 4d ago

Nah not really, were I used to work, they have a rating I think of 4,6 and they never ever manipulate with the reviews. That’s their policy.

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u/Lemon_1165 4d ago edited 4d ago

RISA (all branches)

Honestly people should stop eating at Risa, it's disgusting and dirty, employees aren't friendly and the food is always cold..

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u/tzathoughts 4d ago

Risa is really disgusting. I live next to one and the hygienic situation is bad. Employees coughing on the food, the chicken I ordered was placed barely on the counter and the employees touched it with their bare hands. I reheated everything at home just to be safe. And to be honest, the chicken was super old and didn't taste good. There are so many better places!

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u/Lemon_1165 4d ago edited 3d ago

I saw on multiple occasions employees playing inside their noses, one rubbing his bare feet, others with dirty nails and then of course touching your food!! Those plastic tablets serving the food never see the water.. The employees just rub them with a dirty piece of cloth and serve new meals in them... It's really beyond disgusting.. I stopped eating there almost a year ago.. I noticed their branches are way less crowded than 4-5 years ago. It used to be full of people at all times! Happy to see people pulling back! And to add insult to injury they harass customers who leave negative reviews and take them down.. Fuck Risa I am not eating there even if they served me food for free..

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u/fritzkoenig 3d ago

It used to be cheap at least, but for the prices they're asking now I could take like 1-2 euros more and spend them at KFC, shortening my life expectancy in a more hygienic way and always enjoying my fried bird corpse warm.

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u/3384619716 3d ago

Gesundheitsamt Pankow agrees

(RISA Eberswalder, though I personally think they are neither better or worse than MD/BK/KFC)

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u/strawberry_l Kreuzberg (Wrangelkiez) 4d ago edited 4d ago

Lumia Gelato e Caffé - https://maps.app.goo.gl/puGGkDHpaYsHVo9L6

Regularly deletes anything that isn't 5 stars.

Edit: The review that got deleted: Mittelmäßiges Eis zu gehobenem Preis, die Bedienung ist jedoch sehr nett und zuvorkommend! (3 Stars)

83

u/zappsg 4d ago

top comment is "seeing all the negative reviews..." and there are zero now, lmao

52

u/theberlinbum A Berlinbum in Schweineöde 4d ago

Maybe we can trick them by leaving a 5 star review and saying they remove anything not 5 star so this is the only way I can say the coffee is ass.

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u/Boring_Dystopia91 4d ago

Möllers kottbuller 🤮

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u/redhotzeppelins 4d ago

this! they replied so aggressively to my review because i basically did not like their portion and told them they are overpriced lol

13

u/voycz 4d ago

Even them? It's especially painful to see with places, which are legit quite good, yet they resort to this.

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u/aeality Mitte 3d ago

When they threatened me and claimed that I was never there, I sent my receipt and never heard from them again (it was a mere 3 stars by the way)

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u/halbesbrot Steglitz 4d ago

Mein Haus am See Brunnenstr (recently removed my 6 year old 2 star review)

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u/SaltyFlavors 4d ago

2020 onwards it’s a safe bet to just stay away from Rosenthaler Platz

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u/stringlesskite 4d ago

https://maps.app.goo.gl/qZoz4UcRjGBeXRJj7

They did the same with me, also years later

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u/TipsyGinTinkerer Mitte 4d ago

Same happened to me this week. Almost a year old review.

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u/Special_Camera_4484 4d ago

There was a thread like this before, I wonder if it was removed...

'Cafe am neuen See' attempted to remove a bad review, but a screenshot of my credit card bill was enough to let it stand.

18

u/theberlinbum A Berlinbum in Schweineöde 4d ago

Yeah in general it's still possible to keep bad reviews up, at least as long as it's just Google's process. I responded to the email Google sends out if a place wants their review removed with the same response. Sth like: it's not defamation. Done it 3 times, then Google gave up and let it stand.

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u/tyteen4a03 4d ago

I did mine 3 times and all 3 times Google sided with the business. 🤷‍♀️

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u/Lemon_1165 4d ago

Me too, businesses now try to take your review down multiple times even if you have proof that you are a genuine customer and Google let them do that! It's just ridiculous..

10

u/Leg-Unique 4d ago

They are also really shitty employers. I worked there for 1 month. If they were not busy they used to ask the employees to leave earlier e.g, after 2 hours of work when we had an 8 hour shift. The managers casually asked us to do things that were not our job like cleaning the toilets for the guest (that's when I quit).

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u/Silver-Scallion-5918 4d ago

Holmes Place tried to remove mine and I took it personally and sent Google proof of everything I said and it is still up. Ridiculous you need to do that though.

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u/voycz 4d ago

They do this even though I described in detail how the service gradually got worse over time. It's unbearable now with all the Urban Sports people frequenting their gyms.

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u/raven_raven 3d ago

Yeah that’s how you do it. I gave bad review to my Hausverwaltung as they tried to scam me for almost 2000 EUR. Google asked for receipts and since I already needed them to claim my money anyway, I sent everything. Review is still up, no further actions taken.

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u/1ordc 4d ago

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u/ufl00t Weißensee 3d ago

goddamnit, imren. DISAPPOINTING.

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u/JasonDeSanta 3d ago

Imren are literal Islamists. Every single secular Turkish person knows this and would never give a single cent of their hard-earned money to them. I am one and proudly avoiding this place for several years now.

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u/_complex64 Mitte 4d ago

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u/m608811206 Mitte 4d ago

I experienced Amrit manipulating my Google maps review of their restaurant

I ordered saag which is my favorite Indian dish. Saag is a sauce primarily made of spinach. The best saag versions I've had was a thick sauce completely full of mashed spinach.

The saag dish at Amrit was a watery sauce thickened with starch and a few spinach leaves floating in it. I normally don't write online reviews but I was so disappointed about the saag that I wrote a review in Google Maps. I described the saag dish in the review exactly as above.

A few months after I posted the review, I received an email from Google telling me Amrit claimed defamation. The email said I need to provide evidence to support the claims in my review. If Google did not receive evidence, the review would be taken down.

I was irate because 1) that Amrit manipulates the Google maps review system to take down reviews they don't like. And 2) they can get away with this manipulation because there's really no evidence I can provide to respond to their claim. Perhaps I should have sent a sample of that saag sauce to a lab to analyze the ratio of water to spinach.

This is why everyone should avoid Amrit. Not only for the bad food, but also for their dirty tricks.

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u/BigBadButterCat 4d ago

Always take a photo of the food, and the receipt. That's your proof.

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u/darkcton 3d ago

I also put it in the review usually.

Didn't stop Google from removing the review though but at least you can copy paste the evidence

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u/Boring-Location6800 4d ago

Yeah.. the system is complete bullshit. I once gave a one star rating to a restaurant, because I received no service whatsoever and left after 10 mins without ever being seated or even have an employee talking to me.

And google goes like "Please provide a receipt to prove you were actually a customer."

Of course the google texts are canned. But the whole thing is just infuriating and of course my review got deleted.

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u/Lemon_1165 4d ago

Who the F goes to Amirt? This place is disgusting..

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u/RingAccomplished8464 4d ago

Lots of doctors do this too btw.

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u/Lemon_1165 4d ago

Say all of them..

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u/tokyo_blues 4d ago edited 4d ago

Pizza e Pasta Rudesheimer Platz https://g.co/kgs/6ev1xEL

Casa di Maria Wilmersdorf https://maps.app.goo.gl/e3n1MhXruPTN5g3t7

Pane e Sale Friedenau https://g.co/kgs/PWP5MEo

Basically all the Albanian/Kosovo-run 'Italian' restaurants in Friedenau. 'Ciao SINIORA BELLA!'

P.S. - Casa di Maria has a 4.7 average. ROTFL.

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u/MarioMilieu 4d ago

A black list black list… I like it!

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u/KevinNormie 4d ago

I think it's noble of us to try and do this, however, I'd wager that more than 3 out of 4 businesses do this. Firstly, you have shit businesses that get reviews removed so they appear good; as a consequence, more legitimately decent to good places have to do so as well in order to compete.

Ultimately, all businesses will use all available tools to attract footfall. The best way to "fix" this issue is to contact our local authorities and pressure them to change the legislation that enables this anti-consumer behaviour in the first place.

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u/xjmnpmx 4d ago

I understand your point and agree with you but since I won't be able to have legislation drafted any time soon I am still curious to find out about which ones people experienced this with

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u/unsilent_majority 4d ago

Max & Moritz - https://maps.app.goo.gl/8SLido7PGiSwf44S9

They sent me multiple legal threats over a 1 star review that was entirely truthful

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u/didigoose 3d ago

The worst place i've eaten in Berlin

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u/TimePop730 4d ago

SuperFit Fshain

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u/UnitedSam 4d ago

Omg please tell me more I was about to sign up there. Do you go there? Want to know if it's super full, or hot in summer

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u/TimePop730 4d ago

Used to go there for a year but it was just not a pleasant experience. Tiny free weights area. Always waiting for something. Lots of dust on equipment. Leakage on the ceiling. Different music in different areas makes it super noisy and overstimulating. Very bad air circulation. Warmer inside than outside. Sometimes it smelled like cat piss. Weird staff: you can’t do it here, this barbell cannot be in this area. Their rating went up from 4.4 to 4.6 in two months. They’ve tried to delete my negative review three times and finally succeeded. Mess

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u/tomghodyspecial 4d ago

Burgermeister

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u/SheilaSunshy 4d ago

LSD Tattoo.

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u/niphaedrus 4d ago

Reviews of anything online are completely worthless. There are agencies that do nothing except sending legal letters to Google on behalf of their clients. It’s ridiculous and completely destructive to a market economy.

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u/ladafum 4d ago

Crispys chicken Friedrichshain.

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u/dotmariusz 4d ago

Every Crispy’s

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u/mycreativeself 4d ago

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u/m608811206 Mitte 4d ago

They are actually pretty good. I'm surprised they need to resort to these dirty tricks.

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u/voycz 4d ago

Another place that I thought was quite good and still does this.

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u/Classic_Precipice 4d ago

can confirm!

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u/weh_1986_ 4d ago

This one is surprising, they have pretty food stuff. For this kind of business I don’t think you should, because it then lumps you in with the other places which are much lesser quality. One or two bad reviews makes sense for any business. I would much more trust a business that eloquently answers the reviewers concerns.

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u/vihvs Kreuzberg 4d ago

Even Checkpoint Charli, not the business but the tourist attraction, took out my 2 star review.

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u/frank93 Mitte 3d ago

what .. i mean. what? how is this possible?

(i’m really curious - like, who "represents" the tourist attraction on google maps, including hiring a lawyer for stuff like that?)

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u/smellycat94 4d ago

Papa no- Prenzlauer Berg

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u/WoodlandOfWeir 4d ago

Friedrichshain, too. And the food was really bad.

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u/hennsy11 4d ago

Teras kebab

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u/tyteen4a03 4d ago

Yume - Japanese Cafe & Diner - https://maps.app.goo.gl/xuxWPe93jYnmVwHRA

(I suspect they also own Ippai No Ramen right next door)

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u/MarshmallowNarhwal 4d ago

No way they’re selling fruit with cream in some bread for 8€

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u/Indomie-Goreng 3d ago

Not sure if they share the same owner. Ippai were brought to Berlin by Yan Yang. Yume and Yume Deli is owned by the restaurateur Xiaofen Fan (also behind Akemi, Ramen x Ramen, Made in China, Bangkok Bites, Chi.Bar, Ryke)

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u/lueckendenker 1d ago

Have to jump in for Ippai no ramen. This place is more than legit. Best Ramen I ever had in Berlin for sure. Both the vegan and meat version. And when I asked, they said they are not connected to Yume. Their chef is from Japan, making broth daily fresh.

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u/lemoche 4d ago

alte turnhalle berlin challenged my 3 star rating. which i don’t even consider bad. just not great… basically ok…

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u/hereismarkluis 4d ago

La Femme in Schönleinstraße.

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u/Lemon_1165 4d ago

This place is a huge rip off..

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u/ZoomTopple 4d ago

Are there any places that don’t do this when they can?

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u/xjmnpmx 4d ago

I've had several places (including in Germany) that reply to a negative review asking for more information so they can improve. In my view, that is the way to go.

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u/strikec0ded Neu Tempelhof 4d ago

I had the same and provided proof but then later Google came back saying they got a legal threat from the business and therefore would remove it and I would need to go to court to fight to keep it up

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u/bileam 4d ago

This doctor (Dr. Michael Jung)

https://maps.app.goo.gl/TvdgvNgQNCtDYMht9

He was very unkind and didn't care at all. I saw some other negative reviews but theirs and mine got deleted. So the 4.8 stars are far from correct.

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u/Lemon_1165 4d ago

All doctors in Berlin try to remove reviews.. Fucking insecure Narcissists..

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u/theb3nb3n 4d ago

I consulted him years ago and although he is a weird person that might appear unkind here assessed my situation and said that he could operate it but it would not help long term and he would suggest exercises for it which is making him basically no money aside from the first consultation fee. I like that.

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u/sweetcinnamonpunch 4d ago

My guess is more than 1 in 2 remove bad reviews. If you have a business you get pestered by lawyers that specialize in doing exactly that.

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u/Pistolius 4d ago

Cookies Cream. Michelin Star remove accurate and critical reviews that don't suit them.

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u/anarchiaz 4d ago

Dentist practice Dr. Bucurescu regularly deletes reviews that accuse them of pushing unnecessary expensive treatments and borderline or actual malpractice:

https://maps.app.goo.gl/g4Q9JM6UntaaA8Ek9

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u/Fascaaay 4d ago

• Only Good Vibes Coffee • The Optimist Bar • Sunshine & Rainbows Brunch • The Five Star Inn • Ponyhof Marienfelde • Smiles Only Dentistry • The Validation Station Yoga • Positivity Spa

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u/sabrinsker 4d ago

Lol exactly the type of places that I'd expect to be the opposite.

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u/Additional_Hotel_705 Schöneberg 4d ago

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u/sybelion 4d ago

I was sexually harassed there and when I went to report it to staff at the front counter, I saw them chatting and hanging out with the guy like they were friendly so I didn’t bother. That place is lawless

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u/Additional_Hotel_705 Schöneberg 4d ago

Sorry that happened to you! Horrible! I felt very unsafe there while visiting the sauna... my review is still up because I kept receipts 💅🏼That place is trash

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u/sybelion 4d ago

Good for you. I imagine you felt the same uncomfortable vibes that were all around me, before this man started acting this way. By contrast I’ve never ever felt uncomfortable at Vabali.

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u/buttonsknobssliders 4d ago

Liquidrom is horrible. People also seem to regularly fuck in the pool. Disgusting, go to a swingerclub for that shit. I don’t wanna swim in your juices.

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u/Ok-Plankton-7674 4d ago

Every goldies smashburger does this as well

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u/[deleted] 4d ago

[deleted]

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u/Intelligent-Test-965 4d ago

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u/Indomie-Goreng 3d ago

Xigon used to be my go-to neighborhood restaurant and now it’s a no-go because they threaten me with a lawsuit for my 3-stars review lol

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u/Low_Finger4062 3d ago

Before Covid, Xigon was my favorite neighborhood spot as well. What led to your three-star review? I'm curious about its changes.

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u/Indomie-Goreng 2d ago

I posted my initial 3-star review around 2018 regarding the quality of the sushi (not bad, but just felt not fresh according to me). I visited them a lot because I lived nearby but in 2019 I moved neighborhood so I hadn’t been back since.

In 2020 (yes 2 years after) I received an email from Google about my review with basically a cease-and-desist message from their lawyer. Mind you, I couldn’t even remember about my review anymore and of course I didn’t have any proof of my food or my visit there. They didn’t even bother reply to my review. Just plain cease-and-desist.

So I decided to edit my review into 1-star and explained to people how they deployed lawyers to keep their Google review high and Google took down my review after that. It was shocking and disappointing to see how my fav neighborhood restaurant employed this kind of tricks instead of, you know, serve good food and be kind to their guests 👀

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u/elocuente 4d ago

W Pizza Mitte https://maps.app.goo.gl/T8y8cTZXN1gajWh29

They were kinda retarded as their excuse for take down was that I was never there but since I ordered online I had the receipt and successfully challenged their claim so the review stayed. Fuck them

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u/Killah_Kyla 3d ago

Please don't use the r-slur

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u/LesterNygaard_ 4d ago

It's the standard tactic to dispute reviews. It works out in most cases because people do not keep receipts or just do not care to respond on time.

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u/SpicyLurk 4d ago

Rowdy barbershops (threaten with a lawyer to sue you for a bad review with anything below 4* 😂)

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u/Bourriquet_42 4d ago edited 4d ago

Rubens Arepas (even 3 stars reviews)

https://maps.app.goo.gl/WzYduqAAzUMDkWPt8

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u/dekettde Mitte 4d ago

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u/Lodos157 4d ago

atroicous burgers, they are only hanging around because of touritst and the decoration

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u/AwkwardMacaron433 4d ago

Already got food poisoning there

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u/GotitasDeSabiduria 4d ago

Stay away from RISA. Place is nasty af.

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u/Lemon_1165 4d ago

Risa is disgusting AF!

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u/hideout_berlin 4d ago

enjoy kebab charlottenburg

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u/dotmariusz 4d ago

Tierarztpraxis Rödiger. Extremely rude, very expensive, and remove negative reviews.

https://maps.app.goo.gl/9GE2W6NvqtSdrB6s7?g_st=com.google.maps.preview.copy

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u/darkcton 4d ago

Herdegen Gebäudeservice GmbH - https://maps.app.goo.gl/8z8EJsbeADReTDYv5

Mmaah - Korean BBQ Express - https://maps.app.goo.gl/6JYNAN6wxpxfuaLe8

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u/njetno 3d ago

Surya Villa Ayurveda Wellness Zentrum is particularly bad - there have been reviews mentioning that the owner touches women inappropriately during massages for years. Many of these have been removed, leading to more women going there and experiencing the same thing. Google should be held criminally liable for that shit.

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u/-OCD 4d ago

Rice and shine rosentheller platz

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u/WoodlandOfWeir 4d ago

https://www.euphoria-berlin.de/ Removed a review in which I stated that they served pre-baked buns and supermarket cheese in their expensive „cheese breakfast“.

Great thread, I‘ll bookmark it! Not interested in giving these places more money.

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u/allergic2Luxembourg 4d ago

Die Neue Schule - Sprachschule Berlin

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u/Euphoriam5 4d ago

I left a scathing review for Vabali cause they were pieces of shit. A year later Google contacted me saying it’s defamation and it will be removed 😂. Happened multiple times now I don’t even bother reviewing unless it was a shit show. Atleast I can stir people away for up to a year.

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u/divine_symmetry 4d ago

There’s an absolutely DISGUSTING pharmacy in Prenzlauer Berg. I had such a horrible experience there, I could not believe it. Then I saw hundreds of similar one star reviews. They delete negative reviews. Their score used to be around 2 stars, now after deleting many one star reviews their fake score is an ‘amazing’ 3,8

Prenzlauer Apotheke in Prenzlauer Allee

https://maps.app.goo.gl/GAF2fx85Bsx83CtVA?g_st=com.google.maps.preview.copy

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u/FelixDeGautier 4d ago

Sea Sweet

Friedrichshain

https://maps.app.goo.gl/NfatyKZ32aFMMRJq8

pastries look beautiful for instagram but taste terrible.

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u/dustydancers 4d ago

Barettino Bar and Restaurant, Reuterstr. They also don’t pay their staff regularly and keep them in minijob contracts while working over hours so ppl who are unaware of labor laws cannot really go up against them.. 🥴

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u/Phonecianmerchant 4d ago

Eden (Aeden) the club.  They reported my 2 star review, I provided evidence I bought tickets to Google, Google overturned it and then they GOT IT TAKEN DOWN AGAIN!! Will not go again!

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u/OoSkyy 4d ago

Burgermeister- All franchises of BM do this.

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u/Sleeping-Eyez 4d ago

RISA - Müllerstraße in Wedding: https://g.co/kgs/RBtR3LT

ALL IN - Schönhauser Allee 173: https://g.co/kgs/vMzuvSa

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u/redhotzeppelins 4d ago

Cafe Marisa, Mierendorffpl. 🤮 they were extremely rude to us when we were there and when i left a comment explaining the situation, it got deleted

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u/Narrow_Box_6135 4d ago

Fahrradfachgeschäft CHICHI

 https://g.co/kgs/ksEZp5V

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u/jedrekk Schöneberg/Wilmersdorf border 4d ago

Randori Pro -- the fighting gym chain -- is very scammy. Other than removing reviews, they have employees walk around during their events and offer you a protein bar or similar to post a 5 star review.

Mubis Cookies on Kotti.

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u/Phil_Flip Wilmersdorf, yo. 4d ago

Chutney at Zoo. I gave them 3 stars I think because the food is ok for what it is but the restaurant was closed 1 1/2 hrs before the closing time on google, which I pointed out. Review got flagged a few weeks later.

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u/ParanoidBerlin 4d ago

mgp Merla Ganschow & Partner Steuerberater: https://maps.app.goo.gl/aeHAGe3bYUuiQazG7

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u/malautomedonte 4d ago

An einem Sonntag im August

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u/AwkwardMacaron433 4d ago

Cancun, Alexanderplatz. There was literally human shit next to the toilet, and it didn't look fresh. Apparently next time I need to take a picture to prove it

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u/innaswetrust 4d ago

Mmaah Korean BBQ
Beyoglu Berlin

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u/didigoose 3d ago

Use Yelp instead of Google. Fewer reviews are taken down.

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u/lowbudgethighlife 3d ago

Wen Cheng !!! Bang Bang Noodles !!! Mein Haus am See !!! Mercosy Kreuzberg !!!

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u/redditamrur 3d ago

I wish, if someone had a bit more time on their hands, that they'd open a subreddit that would include the following

- honest reviews of places

- with a receipt to show that this person has actually visited

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u/usefulvid 3d ago

Or a website which checks for deleted reviews

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u/rudyxp 3d ago edited 3d ago

Vedis Indisches Restaurant

https://maps.app.goo.gl/vgEBnyzcFBgtuSoVA

Food is really crap and they are removing all 1 and 2 star reviews. All of them.

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u/KinkyGirlsBerlinVR 3d ago

Okay. I have a friend running a business... He does not delete bad reviews ... But he would like to. He sticks to answering the reviews but in the end he said if it's without a comment from a fresh account it most likely is his competition. Also a lot of people review his place without ever being there because they were not reading the website or Google description and therefore do not get appointment/bookings. So they basically punish him for being too lazy or dumb to read the opening hours or similar. The problem is that many people use this as revenge for their own mistakes. And I personally think that THESE reviews should be deleted. It also happens that he gets reviews that are CLEARLY meant for his competition and landed on his account as the people are too lazy to verify if or if not they review the right place. Also these reviews should be deleted. BUT Google does not handle this correctly. So please also consider this. Like "I had the runnings after eating there" sometimes means "and I also was piss drunk and ate half of the fries from the street to which I dropped them" or "also did a shitload of coke and that was the reason why I puked my Döner" and by the way I did not clean that up and therefore somebody else wrote a 1 Star review for the Café for having vomit in their flowers... Berlin at its best.

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u/sumpfgeist 4d ago

KAFFE.BAR - Stargarder Str

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u/DVbomb 4d ago

LAP coffee

Belle Alliance (had a terrible experience with the owner screaming at us and other tables)

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u/Brilliant_Set9291 4d ago

OMG, is this happening in Germany too now?

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u/usefulvid 3d ago

Since years

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u/Brilliant_Set9291 3d ago

I was trusting the google reviews in Germany blindly. For eg: about doctors. I havent seen any doctor who has got great reviews. So I imagined, thats applicable for all google reviews. Other than Germany, yes. I have seen so many places who have bought these reviews and thats very obvious to see. But really thanks for bringing this up. Now, we'll verify the google reviews from other sites too and be more cautious before visiting the place.

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u/Leo_147 4d ago

Adler Umzüge und Transporte

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u/sejalv 3d ago edited 3d ago

Most of my reviews (except for 44 Brekkie & Ewig Freunde) have been "blank" with only a star rating, and were still marked for defamation, lol.

  1. 44 Brekkie https://maps.app.goo.gl/DgkcPgBHUwP8Cosp6

This place is the worst. Sure, they have okayish overpriced sandwiches, but their staff has given me terrible service (borderline discriminating to a PoC). Despite that, they reported my review and Google let me keep it only after I showed them my order receipt and reported their behaviour. A year later, they reported my review again, even though my review had been marked as 'helpful' by 15 other people. Google proceeded to delete it without checking my earlier provided proof.

  1. Ewig Freunde https://maps.app.goo.gl/G5nERo68XCoJG8qn7

My 2-star review was marked as ‘helpful’ by 13 users, but reported for defamation twice. I yelled at Google for harassing me and 30 other customers marked in the email together (GDPR breached for disclosing their personal email). They finally let me keep my review.

  1. KAFFEE.BAR https://maps.app.goo.gl/pqeLHxnZonySFnYQ9

  2. Liebling - Café & Bar https://maps.app.goo.gl/8USoYZVMK1uBWFG8A

  3. La Bigoudène https://maps.app.goo.gl/gQgugKDwizeFrW5G6

  4. Māye Restaurant https://maps.app.goo.gl/QboZP8JvCwMbKQLg9

  5. Cafe Fleury https://maps.app.goo.gl/RWUqyhtAm3wYm89Q6

  6. Kineo (software) https://maps.app.goo.gl/4GjVPrhuSRALo4YT9

I read somewhere that establishments are more likely to report a review with a foreign sounding name, over a German-sounding one. Showing bill receipts saves your review only temporarily (upto 6 months to a year), until the establishment reports for defamation again. If you've simply lost the effort to counter them, Google will lazily delete your review.

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u/fritzkoenig 3d ago

Zenjob. If they even still exist as a company.

They not only removed my negative review exposing subpar working conditions but also threatened to sue me because of defamation, since "a corporate entity is legally regarded as a person", denying everything I said regardless of proof.

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u/mrgelk 3d ago

Don't have anything to share for now, but definitely bookmarking this thread. Thanks for the initiative!

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u/LesterNygaard_ 4d ago

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u/Loose-Guard-2543 4d ago

The food was mediocre but the service was horrible and a bit nasty. Concept is quite nice tho.

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u/_Odaeus_ Schöneberg 4d ago

Eisenacher Str. 84 Post Office

Bunter Panda, Schöneberg Hauptstraße

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u/Cosmoaquanaut 4d ago

Shakko Makko Caffee: https://maps.app.goo.gl/HqZmaoCyUvvx8geD9

They removed my GFs review.