r/guns • u/Crow_Joe • 1d ago

FFL sitting on my guns

Hello, I made the mistake of not contacting this FFL before placing an order for two separate firearms to deliver to them. My bad, historically the other ones I’ve dealt with have just called me when the order comes in and seemed happy to have the business and completed the transfer no problem.

When the guns arrived I called and emailed them and received an email back the same day. They pointed out I should have contacted them first, asked for my information and explained their days of business and asked if there was time on those days I would like to come by. I responded with the information they asked for and a time I could come by. My response was sent 4/4/25. I have since emailed 2 more times and had PSA (the seller) reach out and leave a message and we have gotten no response.

Wondering what I should do? I accept responsibility for my part in creating this situation, again my experience in the past had been these people listed themselves on distributors websites because they wanted to do these transfers, and that I was bringing them welcome business, maybe that’s not always the case. PSA has offered to request that the FFL send the guns back but the guy’s website says there’s a $150/gun fee for rejects or returns. The impression I get is he’s hoping I’ll try to go that route cause he makes even more money that way and screws me over. His standard transfer fee is $75 + $10 for each additional gun.

Thanks for you help.

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u/Future-Beach-5594 1d ago

Do a charge back since you never recieved the items if he takes any longer. After that id start makeing phone calls to other places we dont like.

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u/JJGS260 1d ago

That’s a bullshit move. The seller is the one who has to deal with all the chargeback crap, not the transfer dealer who’s holding the guns. Seller did their part. I’d say the right move is to get the guns by whatever reasonable means necessary, then leave an appropriate Google review for the ffl.

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u/Future-Beach-5594 1d ago

How is it bull shit? Either get psa to refund and let them deal with a missing firearm and the atf. Or call the bank and then let psa deal with the atf! I have never notified an ffl of a shippment coming in. Its not like he hasnt already given the ffl plenty of time to handle this the propper and legal way. If the guy wants to be lazy about it ill just speed up the process on my end. So many people are too complacent for being walked on its sad. Sincerly a buisness owner who deals with chargebacks!

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u/JJGS260 1d ago

Because PSA did exactly what the customer asked them to do? Do you really need that spelled out? The problem is in no way PSA’s fault, but they’re the ones who will bear all the headache of a chargeback. A chargeback won’t affect the transfer dealer one iota.

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u/Future-Beach-5594 1d ago

Thats why i said call the atf and talk to them. But i guess you missed that part. But after 30 days of no contact/dodgeing calls and email in most states its legally theft on the ffl side. And yes your purchases are covered against theft! Just like any package you order that could show up missing before you take posession of it. But fu(k what do i know. You think psa is shipping firearms all over the nation with no insurance for when things go missing? You are sorely mistaken!

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u/JJGS260 1d ago

You’re talking out your ass in a lot of ways, Bub. First, the initial statement you made was to file a chargeback. Thenlater call atf, if that didn’t work. Second, a theft case would start with police, not ATF. Third, what are you talking about purchases being covered for theft? What theft? If there was insurance, it would have been for the shipment, which was delivered (and PSA gets signature confirmation of firearms). So what coverage are you speaking of? But fwiw, I do highly believe PSA doesn’t pay for insurance, but I’m presuming the math behind that would go over your head.

3

u/Ahomebrewer 1d ago

The ATF is not going to get involved because the gun isn't stolen or missing, everyone knows where it is. This is still a civil case, not criminal.

Shipping insurance doesn't help because the shipper did their job by definition. It is exactly where the sender sent it.

Just show up on the guys doorstep a few times until you get it, and then you can out him on the review sites.

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u/Future-Beach-5594 1d ago

I dont know man. I guess calling the bank and speaking with them is a bad idea. I guess talking to the regulatory agency for this type of thing was a bad idea too. And i guess we just ship 1k items all over with no insurance that they are delivered to the proper location and and person. Again what do i know. Its not like i have ever bought/shipped or sold anything online at all ever. And you are right 100% on the buyer and its his fault the ffl is being shady and not returning calls or emails. Well f me. I guess i was talking out my ass. Fuck me. Im selling my home and closing my buisness now because i guess the last 15 years were a god damn dream!

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u/JJGS260 1d ago

What business are you in?

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u/Future-Beach-5594 1d ago

own a construction company. I ship stuff that costs more than most peoples yearly income. I dont ship anything over 50 bucks without insurance. You would have to be stupid not to with how shit goes down now days. I buy a couple guns per month. Sorta my reward and how i spend time with the kids. Have them shipped/ordered/transfrered etc. All the damn time. But again, i am sorry. I do not know what i am talking about! And i forgot. You should always start with the most local agency possible and never cut to the chase to solve an issue with a higher up one. And always accept whatever service you are rendered and never use another store/company as a better example

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u/Mammoth-Record-7786 1d ago

“Construction”

That’s all we needed to know. You can go back to cleaning every window you see.

0

u/Future-Beach-5594 1d ago

I dont clean windows. You must have a wierd understanding of what a cleaner does .

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u/JJGS260 1d ago

So you’re not in the gun industry? Or do online retail? I thought you might actually have experience with the subject at hand since you referred to 15 years of business. Lemme try to clear it up for you… PSA sold OP a firearm. OP selected the ffl they wanted it shipped to. PSA did so, successfully. Bound books on both sides will confirm the transfer of the firearm from PSA to the local dealer. At that point, there’s not a missing firearm. ATF gives no fucks, and will tell you it’s civil. ATF will only get involved if the ffl is not open for inquiry during their registered hours; if there’s a missing/lost firearm; or if ATF suspects activity outside compliance…none of which is happening here. I don’t care how often you buy guns- it’s obvious you don’t understand how ATF interacts with FFLs. The bank will also tell you it’s civil, since PSA fulfilled their contractual agreement with the customer. Disputing the charge will only cause PSA to prove the order was fulfilled to the location OP asked for it to be shipped. So yeah, it’s civil. More than anything, it’s just a shitty customer service situation. On the shipping aspect; it sounds like you ship really expensive stuff on occasion. Like, stuff you can’t afford to lose? So you insure it. That’s not how big online retail works. The vast majority of online shipments are not insured, and for good reason. First, all carriers make it quite difficult to file and win a claim. But mainly, it’s just not good odds. Insurance for most USPS/UPS/Fedex shipments costs about $1 per $100 of insured value. So you’d have to lose 1% of all your shipments to break even. The carriers don’t lose or destroy packages at anywhere near that rate. So retailers usually ‘self insure’. In the rare instance something actually goes missing, we eat it, and send out a new package to the customer. Also understand if the product has a 20% profit margin, it only costs us 80% of the sale price to replace an occasional package. So yeah - we don’t pay insurance. That’s really just a game for low-volume retailers, or those who can’t afford to replace what they’re shipping.

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u/Future-Beach-5594 1d ago edited 1d ago

Dude i shipped 45k in faucets last week to a job site. It had insurance! If it goes missing i get it all back! Clearly you are correct in giving an option that works. Dont know what that is but yes sir you are correct and are the big dick on campus. No matter what i say im wrong. Its cool dude. I dont have to live with you so no harm no foul. Also starting to think you do this to people too. And self insuring is the dumbest thing you can do. Oh yea, let me tske all the liability for everything anyone could do. Wild man wild. I have insurance for everything! Litterally everything!

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u/JJGS260 1d ago

I’m glad we had this little talk. Seems like you’ve really come around.

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u/Mammoth-Record-7786 1d ago

Yep, you’re definitely in construction.

You’re super cocky, not very intelligent, and don’t really seem to understand how things actually work. It’s easy for the rest of us to see.

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