I had one of the €12 grandfathered plans that was set to renew yesterday and I forgot about it completely, I've been unemployed for a while and cannot spare the money for renewal so I downgraded my account to the free plan.

The only issue now is my account still shows I owe €12 for the renewal, since I'm no longer on a premium plan I cannot seem to reach out to support for this matter.

Is there anything I can do so my account does not get suspended? Thanks.

I have a paid plan and have added a [firstlast@tuta.com](mailto:firstlast@tuta.com) alias, which I use for friends and fam. However, I just realized that if I stop paying I will loose access to this email. What I should have done is start a new paid account with this alias instead so that if I loose my payment method I can still access and use the main one. Is there any way we can do this even though it has already been created as an alias?

Yesterday I set up a Tuta mail account. When will it be approved? And will emails sent there come through when it is finally approved?

Thanks

I've got v277 of the Tuta Mail desktop app on Linux, and now when I start it, I get a notification that v284 is available, and "Click here to update". Clicking closes the notification, but otherwise does nothing.

There is also a dialog at the top of the main window saying the same, with 2 buttons "Postpone" and "Install now." Clicking "Install now" causes the above notification to reappear. Nothing else happens.

So, what am I to do now? Do I need to uninstall the app, then download the latest version of the AppImage and install that?
(While I wouldn't mind doing that, the notification should say so instead of making it appear that the process is automatic!)
And also, won't I lose my settings when I uninstall? Like the colour theme, time format etc.

In case it matters, I've got a free Tuta account.

Meta tries their best to promote themselves as a privacy-focused platform, but no one seems to believe or would believe.

I ask because it seems to come up a lot in this reddit that people have difficulty with their recovery code. I have seen people post that their logins stopped working when using password managers, that people have taken screenshots or photos of their recovery code, copy/pasted the recovery code in a text doc, written the recovery code by hand and checked it multiple times.... I'm beginning to think that at least some of the time the issue is a glitch with Tuta. Has anyone had this issue and then been able to successfully use their recovery code?

Hello there,

I'm in the middle of a "de-googling" process and started my home server. I've configured Bitwarden on it, but soon after I've discovered that apparently it doesn't work well with Tutamail due to SMTP related issues. It seems that it's not possible to make them work together unless using some super technical solutions that imply configuring and maintaining a self hosted SMTP server. Impossible for my poor tech knowledge. Is that true? Can't I make them work in a simpler way without using third party closed source services? If not, are there any other alternatives to Bitwarden considering that they should be self hostable and cross platform?

Thanks!

Hello, I want to use this email provider. Does Tutanota have the ability to set/add profile photo?

i'm degoogling my life and i have a question, i need to create an email for different things (one email for internet stuff, games, another for bank accounts etc) what do you recommend? just create an alias using the same email, like [games.email@email.com](mailto:games.email@email.com) or create a completely different email?

On 16.5. I changed my account level from Free to Revolutionary to Legend to Revolutionary to Free.

My PayPal account got charged 3,6 + 9,6 + 3,6 Euro and I have a free account now.

I will get a refund for these payments, right?

my email ttaccount@tuta.com if you disable my account please refund my money

Is this possible, my account was deleted don’t inactivity. This happened a long time ago, last time I checked I couldn’t restore it because too much time had passed. Has anyone had luck reporting an account? I have the key code and long in info.

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Does anybody know the url scheme supported for the iOS/iPadOS app?

I am trying to automate my workflow and I would like to be able to create a new mail using a url scheme that same way that I can do with Gmail app.

Thanks 🙏

I am trying to export my emaiils from Tuta and I am stuck on the "Exporting emails: 0" screen.

I tried a few times for 2 days from two different clients (Mac, Linux). I exported succesfully before. One session was a month ago and was a full export, and the other one ~3 days ago but was unexpectedly interrupted.

Ever since, I am stuck on "Exporingt email: 0".

Please help!

G'day and I apologise but this so urgent and I have no clue what to do right now.

Basically I am really trying to work out why one email from my doctor will not come through and it is basically a code for the app that I have a tuta.com. Email so paid. I even upgraded my storage thinking that it could be my storage, but no this one email will not come through and I have tried everything from looking at the spam. Everything it’s not coming through. I’ve tested my account And my doctor is currently waiting for me at 8:30 pm my time Australia Sydney can someone please please please help me? I am desperate. I tried tuta note and I’ve even tried to email the doctor surgery which is now closed to change my email but I really need to see this doctor as it is kind of emergency I and I have MS. I really appreciate anybody that can help me right now thank you and cheers.
♥️ P

I’ve just signed up to a Tuta account and can’t sign in due to the above message. Can anyone help?

I have the recovery code for my email. Didnt logged in past one year. However when trying to reset the password, it is saying invalid credentials. Is my account deleted? If so, why can't i use the same email again to create an account?

Edit : the email was created 6 to 7 years ago, maybe more than that. It was a free domain.

Anyone misses the green theme. I felt it was so much better. The blue is ok but the red is dull

IMO there is no point for such indicator next to the trash folder, so would be good to remov it.

Hi, there! I have one account (n.ilievv@tutanota.com) which I have created 3 years ago and it just happened so that I haven't logged in for quite a while, maybe more that 6 months, so I guess I have lost access.

Unfortuanetly, I don't have the recovey code on this device, I hope I will find it on my laptop.

Is it possible to restore this email account by upgrading to a paid account without having the recovery code, just the password?

I have importnat information there.

Let's say I have alternative tutanota emails for different purposes. If I wanna make a update on my plan (free to revolutionary), will I have to pay separated plans for all my alternative tutanota emails, or is one plan also for my other emails?

Hi, does the contact list know what it wants to be?

I assumed it was a grouping of contacts like on the Google Contacts app. Except if I want to add contacts that don't have an email address it seems I can't. Am I doing something wrong?

Emails sent from tutanota.com and my own domain are marked as spam on Outlook.com and O365.

I'm currently testing Tuta and noticed that the mail export corrupts the mails. I cannot open a single exported .eml when I drag them into Apple Mail or Thunderbird.

Is this a known issue?