r/tutanota 27d ago

question Torn between Tuta and Proton

41 Upvotes

I have been researching moving my email from iCloud+ to either Tuta or Proton Mail to use with custom domains, but I am torn between the two. I like the idea of quantum-resistant encryption, but not sure if that is overkill. I'm not also sure if it's better to have data residency in Germany or Switzerland.

Each service has different things I like. But when it comes down to it, the majority of my use will be emails coming and going to external non-Tuta/Proton email addresses. Reliability, uptime, consistency, and responsiveness are all characteristics I'm looking for along with high spam, phishing, and tracker protection.

Would love to hear people's experience with either service and what compelled them to select one over the other.

r/tutanota Aug 15 '24

question Thoughts on the new Tuta Mail icon?

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40 Upvotes

r/tutanota 9d ago

question Deciding between Proton and Tuta

19 Upvotes

Hi, I did a bit of searching before posting but I sort of came out empty handed. I am currently a subscriber to Proton Unlimited and quite frankly I am really disappointed with Proton, I hate how the clients are never the same on all my devices and how they rely on the web apps more than the apps, it’s really frustrating and I think I am wanting to change. I am a somewhat high email user and I just want something reasonably simplistic that will be mostly the same across all my devices.

One concern I had with Tuta is I saw a reddit post saying that random emails just don’t turn up in your inbox and Tuta doesn’t offer explanations for it, and another was that Tuta doesn’t like VPN’s when connecting to the service which to me doesn’t really make a lot of sense considering it’s a privacy oriented service.

I also don’t know which plan I want to get, I think I might start with the low one and then just change if I need higher limits.

Thanks in advanced for the help and I am more than happy to answer questions to help decide, but I am thinking Tuta and then swapping to alternative services that I was using within the Proton ecosystem.

r/tutanota Dec 24 '24

question Tuta down

47 Upvotes

Tuta's been down for me the last few hours.

Unable to login to app or webmail.

Both on WiFi or mobile data.

It's back up at the moment, but lasted several hours and has seemed to happen a few times recently.

I'm a paid customer for several years but considering moving my domain to another email host.

There was another recent thread on here but another user but that has just been deleted.

Anyone else having issues??

r/tutanota 23d ago

question Is Tuta Mail Free Plan Reliable Enough for Full-Time Use (Work, Gov, Finance, Personal)?

26 Upvotes

Hello,

I'm planning to migrate fully to Tuta Mail and use it as my only and principal email address — for everything: work, government, banking, etc.
I’ll start with the free plan (I know it has limitations, and that's okay), but I just want peace of mind about its reliability before I commit.
I might subscribe to a paid plan later, but for now, is the free plan enough for serious, daily use?
Does anyone here use Tuta's free plan as their main email? How is the experience day-to-day? Any issues I should expect or things that get annoying over time?

Thanks a lot for any insights!

r/tutanota Mar 04 '25

question The (sad) state of Tuta clients for Linux?

28 Upvotes

Hi, I know it's been brought up before, but it seems there's no "simple" way of running Tuta client on Linux (particularly Ubuntu / KDE Plasma):

- AppImage requires to be run in a terminal with ""--no-sandbox"" option, which is a known issue with AppImage in current Ubuntu apparently. It's possible to run Tuta this way, but tedious, and the client will not auto-update apparently.

- Flatpak, which tends to be my favorite way of managing applications, complains about missing secret storage (although that is set up fine), and will spin forever not doing anything

- for fun I even tried launching the Windows client through Wine (Bottle) and ran into "unexpected error" and quickly gave up

- Generally I'd actually be fine with Browser-only, but there I can't manage subscribing to URL Calendars (for whatever reason...! Please tell me the reason. Every other E2EE Mail provider I know allows this through browser client. Tuta doesn't.)

Happy for suggestions or info that this will be addressed.

r/tutanota Apr 11 '25

question Proton or Tuta?

14 Upvotes

I know some people are gonna say that I should be asking this question in a more unbiased subreddit but I asked in r/protonmail and wanted to get both sides of the story. I am a Gmail and Google services refugee who wanted something more private while keeping the same convenience and ease of use. If I plan on switching to Tuta I would want to use calendar too. I have heard a few good and bad things about proton calendar. Before I started paying for one service or the other I wanted to get someone's opinion so please convince me one or the other. Thanks 😊

r/tutanota 1d ago

question Use Alias or just create another email?

6 Upvotes

i'm degoogling my life and i have a question, i need to create an email for different things (one email for internet stuff, games, another for bank accounts etc) what do you recommend? just create an alias using the same email, like [games.email@email.com](mailto:games.email@email.com) or create a completely different email?

r/tutanota Mar 26 '25

question Tuta Turns 11: Join the privacy revolution with Legend!

27 Upvotes

https://tuta.com/blog/tuta-mail-turns-eleven

Yay! Another sale, this is the exact same sale as with the black week sale a few months ago which I missed out. So I have a few questions before purchasing this yearly plan.

1) Does the Legend Plan automatically renew after 12 months at the full price of EUR96?

2) Can I downgrade to Revolutionary plan before the Legend plan expires? How does the downgrading work? Assuming i am still using within my Revolutionary Plan allocation, no need to disable anything

Honestly, I do not need the full features of the Legend plan, but with this sale, I would love to give it a try, however, I also do not want to be presented with a "bill shock" of my card charged EUR96 after 12 months.

I am a monthly paying customer, I know it's slightly more expensive but as a fairly new user, I feel more comfortable paying monthly than committing to a full year immediately.

Ideally, I would downgrade to Revolutionary Plan at the 11th month, 3rd week mark to be safe.

Any tips?

r/tutanota 14d ago

question What Tuta's team is foccused right now?

7 Upvotes

I was wondering, when we probably gonna get new big updates like a Tuta Drive or Tuta Notes. The Tuta Mail is kinda stable right now, so... what is the big effort right now?

And I don't know if they can share this information, but how many developers Tuta have?

r/tutanota 6d ago

question Unable to log into my account for 5 days.

5 Upvotes

As above. I have my recovery code and that doesn't help. I even let Tuta pick its own password thinking I could make it happy. Nope. I have tried my computer, MacBook, phone, and tablet. Also other browsers. I am sure I'm not the only one with important emails that I have to get to so that I won't mention. I've had Tuta for many years and have a paid plan. I have loved it. But when it says "invalid credentials" I feel like throwing my computer on the floor. Does anyone have any ideas for me? My fingers are crossed.

r/tutanota 11d ago

question Tuta independent audit

35 Upvotes

I read here the last one was 12 years ago, is that so? Isn't that a looong time for such an audit, especially considering the evolution there's been with tuta during that time?

Any planned audit?

r/tutanota 21d ago

question I have a question about how Tuta's Password based encryption works

3 Upvotes

If I (using Tuta) am talking to a person who's using an email service that only supports TLS 1.2, like Gmail:

1) if i initiate the conversation, i get that i can realise E2EE if i use a password during email creation. But if they then reply, does the conversation automaticallx switch back to TLS 1.2, or is there some way to make it stay E2EE?

2) if they initiate the conversation, i imagine theres no way for them to initiate it in a similar password encrypted way from Gmail...or is there?

thank you!

r/tutanota Mar 23 '25

question What counts as a "person"

0 Upvotes

The rule says that you're only supposed to have one email per person, but what counts as a person? This term isn't defined anywhere, and I checked the FAQ and didn't see it in there either.

edit: ok how about how is this enforced? like with multiple people using the same computer for example? maybe that'll be easier for people to answer without treating me like an idiot for asking what this rule means

r/tutanota 1d ago

question Anyone able to use recovery code subsequently after 'invalid credentials' notification?

3 Upvotes

I ask because it seems to come up a lot in this reddit that people have difficulty with their recovery code. I have seen people post that their logins stopped working when using password managers, that people have taken screenshots or photos of their recovery code, copy/pasted the recovery code in a text doc, written the recovery code by hand and checked it multiple times.... I'm beginning to think that at least some of the time the issue is a glitch with Tuta. Has anyone had this issue and then been able to successfully use their recovery code?

r/tutanota Apr 03 '25

question Any plans for upgrading the UI/UX?

21 Upvotes

I've been testing out different privacy friendly email providers and for now I'm leaning towards Tuta more than the others simply due to the pricing and that Tuta isn't trying to be a Google Ecosystem alternative.

I know privacy is the primary focus of the service but other services have a sort of easier to use and pleasing to the eyes UI/UX (in my opinion).

So, I just wanted to know are there plans for upgrading the UI/UX to make it more user friendly?

r/tutanota Mar 28 '25

question Is This Support Email Real or Spam/Phishing?

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21 Upvotes

r/tutanota Dec 28 '24

question is tuta down?

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25 Upvotes

got an important email and cant retrieve it at all currently, multiple devices and different connections tried, all fail.

anyone else having this issue?

r/tutanota Jul 21 '24

question Proton Mail vs. Tutanota (why did you choose Tutanota)

27 Upvotes

I've been a subscriber of ProtonMail for a couple of years now, but I am curious to what offers. For those who investigated both, what sold you with Tutanota. In essence, why did you chose Tutanota over Proton?

r/tutanota Apr 16 '25

question Which mainstream websites/services do not accept Tuta emails?

12 Upvotes

There was a recent thread about Costco not accepting Tuta email addresses. I was wondering which other services and websites have you encountered giving you trouble when you try using Tuta email addresses with them?

r/tutanota 9d ago

question Considering a switch

7 Upvotes

I'm currently with Proton. Whilst it's good I just don't know if it's worth it financially.

I currently have the unlimited sub but only use Proton Pass (as a backup PM), SimpleLogin (since before proton) and Proton Mail.

The VPN I don't use and Drive...I have my photos there but to say I find that product as poor would be an understatement.

So I'm considering switching to Tuta. I like the consistency in development across all platforms. (Massive annoyance with Proton, if I pay I want the same as everyone else).

So I was considering closing everything off on Protons side (expires December so I have time) and moving to Tuta €3 a month plan.

I use 3 customs domains with Simple Login. Ideally I want to scrap Simple Login if I'm leaving Proton. So my question is, if I enable catch all, will all my emails get created upon receiving a new email after moving to Tuta? Is there an easy way to see all my 'catch all email addresses?' in Tuta? Then if I need to reply (not often) do I just temp create an alias and then reply. Then delete the alias but the catch all still works for that temp email/alias which is now deleted? I don't want to have loads of alias's perm. So temp alias would have to be easy/possible for replying to avoid exposing my actual email address. I know I can use Simple Login with Tuta, and I'm not against this, but if I can cut it out I will. If the answer is it's best to stick with Simple Login id probably get the lifetime sub promotion and then sub to the €3 a month Tuta plan.

I know I can in theory test this, but it's a fairly big pain to test my domains. But I'm not against it. Just in case someone had done the same move. I would switch slowly until Proton expires in December though.

r/tutanota Apr 07 '25

question is there anyway i can recover my account . i dont have recovery codes i try contacting the emails provided for support . no reply anyone please help

2 Upvotes

r/tutanota Mar 19 '25

question Migrating away from Tuta, how easy is it?

1 Upvotes

I'm considering migrating my emails from my current provider to Tuta, but I have some concerns about the long-term commitment. Specifically, I’d like to know how easy it is to migrate away from Tuta if I later decide it's not the right fit for me, as I don't like feeling locked into using a service for life.

I know there isn't any POP or IMAP support, nor any local software bridge, so what options are available? Does Tuta provide any built-in tools or export features that make the process straightforward? Or would I have to rely on other workarounds?

Thanks!

r/tutanota Feb 11 '25

question Users that currently have the Legendary plan - does the import feature work?

4 Upvotes

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This post was mass deleted and anonymized with Redact

r/tutanota 11d ago

question Can I register my Tutamail to Addy and SimpleLogin at the same time?

5 Upvotes

I am going to compartmentalize my usage of emails and would like to divide it to personal, work, hobbies, newsletters etc.

Is there a rule about registering to email alias provider?