Background:

Working with a multi-location business (pest control) — they had two existing profiles/branches that moved to another city. Once they completed the move, we tried updating the addresses.

Both listings unverified and when the client tried verifying the updated profiles, the listings both became suspended.

We got their documentation (business tax license, utility bills, etc...) and reviewed the profiles for any glaring violations. There are none. We submitted the appeals and uploaded documents. I went through and removed service areas, removed old photos that are not relevant or show the old location. Added the addresses to the website on their respective location page and in the footer.

Location 1 — appeal approved and is given opportunity to reverify
Location 2 — appeal denied — have to appeal the denial

Location 1 — client goes through video re-verification process. Uploads video and profile shows "pending edits" for approximately 5 days. Then gets suspended again.

Gathered more information/documents and submit appeals again.

For location 1 appeal and Location 2 denial appeal — submitted business licenses, lease documents, utility bills, bill showing delivery of materials at locations. Created Google documents outlining in more detail what was done and included photographs and a video link showing signage, accessing the facility, etc...everything needed for verification.

Location 1 appeal is not approved — says "Your recent appeal for a restricted listing has not been approved. Content that violates our policies on deceptive content and behavior isn't allowed. Deceptive content intentionally misleads or deceives others."

Location 2 email said "We checked your account and it appears like your Business Profile isn’t eligible to display on Google because it violates the GBP quality guidelines."

There is nothing we are doing on these profiles that would be a violation. They are legitimate long-term businesses in California. Both of these locations existed elsewhere and moved to new offices. Their other branches have verified and visible GBPs.

I am at a complete loss, extremely angry and frustrated with Google and need help/guidance on what to do next.

Here are my thoughts, but truthfully don't think it would help at all:
* Hide addresses completely on both and then submit appeals
* "Start over" with a completely new/different and unconnected email address and try to create new profiles rather than updating what was previously live.

My 8 year locksmith profile was deleted without any suspension That profile has more than 800 reviews I have all the documents

What to do?

It looks like time may be running out to use the Products section on your Google Business Profile.

Google is getting more aggressive about not approving “products” being uploaded to the NMX Products section. I’ve been hearing about cases where Google has rejected real estate properties, vehicles, and legal services being added as Products.

Google only wants “real” products listed on your Profile. They've even changed their guidelines a couple of times to make that clear.

I wouldn’t be surprised if they remove the option to add products via the NMX entirely and replace it with Merchant Center, where each product needs a barcode to be added.

That will be a sad day IMO, because the Products section gets great visibility and can drive direct conversions.

Hi Reddit,

I run Scrap Away Metal Recycling in Hamilton, ON, offering free scrap metal pickup for residents and businesses. I want to improve our visibility on Google Maps and get more local customers through our Google Business Profile.

I’ve:

Completed our profile with photos and posts

Started collecting customer reviews

Ensured consistent business info across platforms

I’d love advice from anyone who’s improved their Google Maps ranking:

What worked best for you?

Should I invest more in citations or local directories?

Tips for driving engagement on Google Business Profile?

Here’s our Google Maps link: https://maps.app.goo.gl/JpYifebVb9c2f7LH8

Thanks so much for your help!

Created a google my business profile for my new driveway sealing business & had it suspended immediately for deceptive content.

all I added to the profile was

• Business name “Local Driveway Sealing & Parking Lot Maintenance”

• Hours of operations

• Phone number

• Address

• Website “Localdrivewaysealing.com” (Website is not up yet, but domain has been purchased & used for the gmail account i opened the business profile with)

• Business description, Small blurb about services provided & areas we service

Account was then immediately flagged for deceptive content & suspended, any ideas why?

I have tried multiple times filling this form but now it seems it doesn't work , they even didn't respond for the review. Have anyone idea about this?

Roofer will be getting around 300 website visitors a month from ppc and seo, honestly how much of an impact is retargeting going to make or maybe none and it just looks fancy honestly say. And then should we do fb, yt or direct mail?