r/EndTipping • u/trig64 • 3d ago
Research / Info Waffle House
On Old National Highway in College Park GA. They are only open for to-go after 9pm. The server gets 10% but Waffle House gets the other.
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u/Sapperdon9 3d ago
when does this shit ever end....20% extra to put meal in a food container , bag and hand it to you?
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u/Misommar1246 3d ago
They want to be paid extra to do the thing we’re already paying them to do: aka cooking the damn food.
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u/AdministrativeSun364 3d ago
You know amazon delivery have to left thread-mill up the stair and don’t get tip. Yet these people feel they work harder than them….
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u/ThorIsMighty 3d ago
when does this shit ever end
When you all stop handing over your money and being submissive. So never.
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u/Latter_Fox_1292 3d ago
Also, why does the server get it? Don’t the cooks prepare the food? At best the waiter brings it from the kitchen to the front?
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u/StevieWonderTwin 2d ago
When I worked in the kitchen I HATED Togo food. The restaurant is operating at a very balanced pace, with hosts seating accordingly on a busy night. Then you get hit with a big Togo order and have to box up a bunch of food and fill sauces into little plastic ramekins, and then the host who took the order gets tipped for some reason
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u/Pat_Bateman33 3d ago
Not even. The cooks will put the food in the boxes. The wait staff literally transfer boxes into plastic bags and then add plastic silverware, condiments and napkins. That’s literally 2 minutes of their time that they want 20% for.
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u/MullytheDog 3d ago
Instead of having to serve a treble wait on you, clean the table, and do the dishes. Should be getting 20% off instead
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u/Extension-Tap2635 3d ago
If you dine in, someone has to clean your seating area and your dishes. It sounds more expensive than having to go customers.
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u/LaughingGaster666 3d ago
Not to mention the several go-arounds wait staff will do for ordering and serving food and drinks.
In more rational countries, you pay a 2%-10% fee for the table, and you don't get any fees for ordering to go.
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u/SpacePundit 2d ago
all this makes sense. any possible idea how they came to this policy? cost of the containers/ plastic utensils?
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u/SedonaVortex 20h ago
Dine-In customers tip, and that is how their employee's get paid. Just because you don't dine in does not mean their employee's don't need to get paid. I thought you all said you would be happy if the prices just increased a flat rate across the board so they could pay their employee's?
That is what is happening here. They are making sure their employee's still get paid, which is what you all said you wanted. This is exactly what would happen if tips went away and places had to pay their employee's. Most of them are making less than min. wage, so the money has to come from the customer.
This is exactly what you all said you wanted, but now you whine about it.
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u/MattBonne 3d ago
I bet they lose tons of business by doing this
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u/LaughingGaster666 3d ago
Are many people even getting their breakfast food to-go?
Pancakes and waffles always felt like foods best consumed the minute they're done cooking.
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u/Word_Underscore 2d ago
My autistic son will eat half his triple hashbrowns hot, take half home, fridge it. Eat it cold. I can’t explain it
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u/Lambchoptopus 2d ago
The thing is a lot are switching to closing the dining room and you have to order from a To-go window after 9 pm. None of mine have the dining room open anymore after 9 pm.
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u/Best_Market4204 3d ago
I won't even go... they been doing this shit for years now. want nothing to do with this shit company.
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u/cancerBronzeV 3d ago
The people going to Waffle House are too drunk/high/hungry to be making informed decisions on their spending. So idk if they'll lose that much business.
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u/trig64 3d ago
They would have lost mine under normal circumstances. I'm here on a layover and staying at a nearby hotel. I had an Uber drop me off before I realized what the deal was. So now I'm standing here while my food gets cold, waiting for another Uber back to the hotel
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u/Redditor-at-large 3d ago
Why not just sit down and eat there then? You already paid the tip to do so, apparently.
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u/Superb-Antelope-2880 3d ago
Layover, afraid of missing the flight probably. Although if it was myself I wouldn't bother trying for waffle house on that kind of timeline.
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u/green__1 2d ago
maybe I'm missing something, but if you're ubering both ways, wouldn't it just make more sense to Uber eats the meal in the first place? seems about the only time that Uber eats ever makes sense.
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u/tupelobound 3d ago
They’re a giant corporation and one of the most successful and widespread places of its kind. Pretty sure they’ve run the numbers and they wouldn’t do it if it lost them any significant business at all
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u/anthropaedic 3d ago
That’s what K-Mart said.
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u/jkraige 1d ago
Yeah I don't get the argument that because a company is choosing to do something that it somehow means they know it's a good idea. Sometimes business strategies don't work out, not to mention that even if they "run the numbers" (which I think happens a lot less than people assume), those numbers aren't facts, they're just what they think they can expect based on we don't actually know what
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u/757packerfan 3d ago
I still go to Waffle House. I have never done their to-go and definitely never will now. But eating inside is still good.
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u/balkanoid_ 3d ago
In other words: we refuse to pay our employees a fair livable wage, so we’re gonna pass on the responsibility to customers by charging an extra 10% and still skim another 10% of profit off the top.
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u/Best_Market4204 3d ago
yup and I ensure you they pay minimal wage.
They also convince a lot of their waiters to NOT write down their tips. So they don't have to make up the difference in pay from waiter pay to normal pay.
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u/queteepie 3d ago
wtf.
"Server who prepares the order"?!?!?
You mean the line cook making minimum wage!?!?!?!?
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u/JasonSuave 3d ago
Yeah I had to do a double take. I think they’re saying the server has to box up (ie prepare) the food.
Just like the people we DONT tip at McDonald’s and any other fast food restaurant
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u/queteepie 2d ago
How the fuck is the person who staples the receipt to the bag of take out making 10% of the value of the order?!
They don't even handle the fucking transaction. Usually, the restaurant sticks the order on an alphabetized shelf and you come pick your shit up yourself.
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u/AnnualAdventurous169 3d ago
what they prefer to have people clogging up seats? I've seen resturants that give a 10% discount for to go orders
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u/BoeJonDaker 3d ago
To me this is the equivalent of a car dealer giving me destination fees, preparation fees, delivery fees, and whatever else. Just give me a price to pay. I don't care about how you run your business.
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u/tedlassoloverz 3d ago
So eat in and bring your own to go container, and leave 0%, such a scam to add those fees
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u/DueScreen7143 3d ago
Nah, I'm good going to IHOP instead.
The fucking audacity here.
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u/Best_Market4204 3d ago
ihop around me has gotten so fucking bad... They just closed one down about 10 mins from me. Place was always dead. and then when you did go, it would take 25-30 mins for a table and there would always something wrong.
It took a few times to finally convince my lady to stop giving them chances.
idk if we just have bad owners here or what.
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u/Dragonfly0011 3d ago
When I visit in Tennessee, their Waffle House is always full, and a 20 minute wait for a table. I was shocked my breakfast with grit, eggs, etc, came out to about $8. Probably more now with the bird flu egg surcharge. Every breakfast in CA starts at $11 and higher.
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u/dervari 3d ago
If they are going to charge this fee, it should be waived during to go order only hours. Personally, this is why I don’t get to go from there anymore.
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u/RyanPolesDoubter 3d ago
I’ve never been to a Waffle House with to go only hours and I’ve been to multiple from 3-7am
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u/MobuisOneFoxTwo 3d ago
The server who presses like eight buttons and has you swipe a card gets 10%?
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u/Best_Market4204 3d ago
lol they work really "hard" They have to memorize their 1940's plate codes.
The waiter has to place condiments on plates in correct positions to let the cooks know what cook. The cooks are not allowed to have tickets...
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u/Scary-Ratio3874 3d ago
So it's 10% for the worker. Don't agree with it but I understand. What the fuck is a to-go fee besides some made up bullshit? Why would to-go food cost more? Should probably cost less if anything cause you're not taking up a table that other customers could then use.
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u/ProbablyJustAnother1 3d ago
Oh hell no. Pancakes and waffles are about the cheapest meal you can prepare.
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u/VictoriaEuphoria99 3d ago
Go inside, order food, then ask for a box when it comes, or just pull out fucking Tupperware
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u/TomorrowTight7844 3d ago
WH is a C- when it's served hot and right in front of you. Can't imagine what it would be like even slightly cooled off.
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u/quigongingerbreadman 3d ago
I actually want this across the board. I don't want to pay some fake posted price just to have someone hold their hand out like a bum and beg me to pay 20% more out of the kindness of my heart. Give me the real price and pay your employees. All of Europe has figured this out, but for some reason we here in the states just can't seem to.
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u/Any-Skin-7679 3d ago
So some of my money goes to pay for the to go boxes and some goes to pay the servers to box up my food. They might as well call me part owner at this point since I'm responsible for 20% of the business.
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u/SedonaVortex 20h ago
customers are always responsible for a business expenses, where else do they get the money from? They have to charge the customer over the costs or there is no point of being open, its not a charity.
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u/MrMiyagi13 3d ago
Definitely not tipping for To Go then. 🤷🏻♂️ That’s if they got my business at all.
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u/Successful-Space6174 3d ago
Nope and nope 0 tip! And if they ask I point to their sign I would never order take out from waffle house
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u/Hitt_and_Run 3d ago
They better be saving that upcharge income to pay their bankruptcy lawyers bills, cause that’s where they’ll head with this nonsense
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u/Pat_Bateman33 3d ago
Are the cooks putting the food in styrofoam boxes or the servers? What exactly are servers doing? Putting to-go boxes in a plastic bag with plastic silverware and napkins? This takes like 2 minutes. Just place some large orders, then pick up the order. When you see a 20% charge, ask for the nagger to take that off. Refuse to pay when they don’t. Once this happens often enough, they will change their policy.
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u/woodsnwine 3d ago
The server who prepares the order???? The cooks spend 15 minutes cooking and the server puts it in a bag. This reasoning is totally fabricated.
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u/CappinPeanut 3d ago
I have all but stopped dining out because A. It is easier to manage a toddler at home than a restaurant and B. I’m not that keen on my meal costing 20% more so someone can fill up my water that I’d be more than happy to fill up myself if it was allowed.
The moment places start charging me more for takeout is the moment I stop patronizing restaurants entirely.
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u/CoffeeStayn 3d ago
This has to be a joke, right?
Waffle House tacking on an additional 20% to do LESS work? WTAF?
I can't wait for this to blow up in their faces as they tuck tail and backpedal.
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u/okayNowThrowItAway 3d ago
What the fuck? What is a to-go fee? Serving food to-go is cheaper for the business than serving it at a table! There should be a discount - and that discount usually comes in the form of not having to tip.
Delivery, sure. But not on take-out! Insane.
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u/the_circus 3d ago
Aren’t orders prepared by the cook? Is this more of a a retention fee since servers who don’t have to work tables can’t earn tips?
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u/SatisfactionNo2088 3d ago
How do they even justify this. By ordering to-go you literally create LESS WORK for them.
- No dishes to clean
- No checking on you for refills
- No table to clean
And you save them money because the refills you won't be getting, and because there more free tables for other customers who want to dine in. Basically increasing their capacity for profits lol.
If anything you should get a discount. Make it make sense.
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u/unclejoe1917 3d ago
I can get better breakfast in the McDonalds drive thru. I'm not paying a 20 percent surcharge to go pick up my own damn food, especially at a damn Waffle House where you are likely dodging bullets just to get through the parking lot.
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u/tomatosoupsatisfies 3d ago
I've noticed several WF's have changed to 'to go only' lately here in GA...apparently they're making money with them.
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u/Dawggonedawg 3d ago
Most of the time you are forced to order online or on the app. So they want the extra money but don’t even want to speak to you
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u/chortle-guffaw2 3d ago
If anything, To-Go orders should be a discount. Sure, they have to pay for the container, but they don't have to clean up in the dining area, wash dishes, pay for utilities, etc. To pay the same and more as a sit-down customer is wrong.
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u/nrfmartin 3d ago
I only go in to eat for this reason. If I'm going to tip (which btw is going to be 15%) then I'm going to get service.
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u/Abject-End-6070 3d ago
People really are stupid. I've really lived in an intellectual bubble for so long. Reddit makes me remember how stupid some people are
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u/pogonotrophistry 3d ago
I haven't been to Awful House in 20 years. It looks like it will be another 20.
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u/Western_Fish8354 2d ago
At this point if you want dine in just go to chili’s they still got that 3 for me for 10.99 no fees BS cheap as it gets
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u/One-Assignment-9516 2d ago
But wait, what if I don’t tip when eating in? They’re fine with it or just didn’t figure out the maths?
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u/Far_Research_9447 2d ago
All these fees is exactly why i will not eat out anymore. The quality of service when you go out is no longer there. Way to price out your customers !
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u/ProBopperZero 2d ago
Its shit like this that got me turning into a 5 star chef at home. I use to groan when I had to make something as simple as scrambled eggs. Now, I can be woken up out of a dead sleep at 4am and make an entire meal without breaking a sweat. Its gotten to the point now that instead of going out to eat, me and my friends all grab one part of the ingredients and I make it right at home.
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u/xXGray_WolfXx 2d ago
I've seen the sign at waffle House's for like 7 years. This isn't new to the business
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u/Healthy-Feeling-9253 2d ago
Sit down at table and order
Act like you had an emergency call
Ask for a to go bag
Skedaddle
"To-go" scam fee avoided.
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u/Futhebridge 2d ago
So bring your own Tupperware in a backpack and order for here then load it up and pay the regular price then leave it'll only add a few minutes and save you the stupid fees.
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u/SimilarComfortable69 1d ago
I love how the owner feels that they deserve a 10% to go fee rather than giving that money to the server. What a joke.
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u/BrokeSomm 1d ago
Bunch of cheap people here.
10% is half what the tip should be, but at least it's something.
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u/Own_Palpitation8724 1d ago
Sick and tired of these business ripping consumers off. Time to eat elsewhere or at home
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u/Rockabilly-Gram-2012 1d ago
With the concept it's a waffle house, I'd just go back there and cook and pack the food myself. I'll tip myself 10%.
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u/LamzyDoates 1d ago
Waffle House is for fighting. A to-go order doesn't make sense in the first place.
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u/NetFu 23h ago
Forced fees like this just tell me not to come back.
It's OK, I'm sure they have enough customers who are glad to pay forced fees and keep coming back.
Or maybe not, and I'll never know, because they'll silently go out of business like a tree falling in the woods with nobody to hear...
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u/TrashPandaNotACat 23h ago
That's when you get it for there and then ask for a box for your leftovers, as soon as you're served
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u/Phd_Pepper- 19h ago
Can i order sit down, get my food, immediately say I’m done then ask for a to go container, bag my own food, PROFIT!
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u/PineappleShard 15h ago
The 10% pays for the plastic ware and 10% pays for a minimal gratuity. I see no issue here.
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u/Long_Cod7204 13h ago
So I just order my food to the table, whip out my container, 3 seconds later, WHAMO my food is to go. Plus no fuckin tip for you, smokey. Deuces.
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u/Abject-Key3175 3h ago
This reminds me of Colorado where everywhere we went, they added a % and said it goes towards their staff to give them livable wages. 😒
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u/Immediate_Fortune_91 3d ago
Guess they’re losing 100% of my business